Changing the view settings may relieve some frustration expressed in this request.
In Lab Case Manager, click View.
On the first tab (General Options), you can filter from labs, patients, sent method (how it was shipped, and sent and/or finished date ranges.
On the second tab (Receive Options), you again have sorting options – (methods, provider, date)
On the third tab, you can choose to include or exclude Sent, Received, or Finished cases (by checking or unchecking the box).

If by default you don’t prefer to see the finished cases, you can uncheck that box on the third tab, and also check the box “Save as Default” Press OK, and your lab case manager will always open to that view (on this computer only). You may come back and change it at any time.

Thank you for the idea!

Thank you for the Enhancement Request.

Great idea, thanks for submitting it!

Thank you for the submission.

This feature has been added, and will be available with Dentrix G5 when it’s released

Thanks for the request!

Thanks for the feedback.

This is a great idea, thank you for sharing it!

Thank you for the idea!

That’s a great idea, thank you!

Thanks for the feedback.

This is a great idea, thank you for sharing it!

This is a great idea, thank you for sharing it!

This is a great idea, thank you for sharing it!

This feature has been added, and will be available with Dentrix G5 when it is released

Thanks for the request!

The Dentrix Productivity Pack 8 introduced the ability to enter negative insurance payments, and the Daily Collections report (Office Manager | Reports | Management | Day Sheet (Charges and Receipts). Which allows you to include selected adjustment types alongside the payments, resulting in and “adjusted collections” number.