To help with more accurate scheduling, allow procedure times to be editable, so that we're not stuck with the default time. When proposed treatment is entered, allow the possibility for the time for any procedure code to be edited for that patient (if you know a prep will take 1 1/2 hours for this patient instead of the default 1 hour, for example). Then when the appointment is booked for that procedure, the default time will reflect the specifics of that particular patient.

CHECK OUT HOW ACT! WORKS. I have used for many many years a program called ACT! It is BRILLIANT for taking care of these kinds of things. It's contact-centric (in the dental office patient-centric). It would be PHENOMENAL to add this kind of functionality to Dentrix. Not only for keeping track of things that need to be done, but keeping it all attached to the patient so you can easily see the history. It's far more high-powered than putting items in a task list. The approach is about managing the patient relationship, so you schedule what needs to be done when for the patient....and then it just automatically throws them on the calendar when things need to be done. I LOVE IT!