eServices

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  1. Patient access menu should not include tabs for info not in selected in websync

    Patients are confused by menu tabs with no info uploaded. If we don't select that upload in websync, tab should be removed from patient account access menu online.

    3 votes
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      0 comments  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to change internet browser

      Should have the ability to change internet browser within the DxWeb bar. Ecentral does not load in IE 11 and will not allow to open up in Chrome through the DxWeb bar.

      6 votes
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        1 comment  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
      • DxWeb Toobar

        Allow DxWeb Toolbar Patient Setup login (KIOSK login via our website) to recognize patients and nonpatients. Example, Guarantor/ Father is not a patient, however, spouse/mother and children are patients. Email address belongs to Guarantor/Father and login is set up under him. "Use Guarantor's User ID and Password" is checked with other family members. KIOSK login via our website does not recognize family because Guarantor/Father is non-patient.

        1 vote
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          0 comments  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
        • Office journal shows what correspondence is when it says "Correspondence sent to web"

          Correspondence, Correspondence Reports, Office Journal entry, Office Journal information

          6 votes
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            0 comments  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
          • Attach a description to the web correspondence in the office journal

            Currently when eServices sends out an email, text or postcard, we know there has been web correspondence by viewing the office journal, but we don't know how the patient has been contacted. Could you please add the description of email, text, or postcard to the description in the office journal?

            4 votes
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              1 comment  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
            • Websync will not run if dialog box indicating it ran is open

              Please assure that websync process closes despite the dialog box indicating it ran successfully remains open. Perhaps, a different notification such as a text or bmp file could be used as a screen notification that does not require the websync process to be active. This activity prevents websync from running again.

              1 vote
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                0 comments  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
              • Web Sync Privacy Enhancement

                When patients log in from our office website to view their account information using the Web Sync feature, we do not want the staff members full name listed under the Appointment tab. For privacy purposes, patients do not need to know the first and last name of our staff members. If it could simply state: Hygienist or Doctor, that would be sufficient. Or no name would be fine as it already lists the type of appointment the patient is coming in for.

                4 votes
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                  0 comments  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
                • DXWeb toolbar Link to eCentral Home or Dashboard

                  Just as in the Title. Then we could go to various eCentral modules from there.

                  3 votes
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                    1 comment  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
                  • dx web

                    It would save us time and effort as remembering to connect each patient to DX Web if it would automatically connect a patient. We can unconnect, if patient refuses internet contact. We have consent as part of our routine paperwork.

                    3 votes
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                      0 comments  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add Patient Web Setup for easier access

                      Provide the ability to access the DXWeb Patient Setup from the Family File, so it is right there when a new patient is being added and when a patient's information is updated. [9348]

                      9 votes
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                        1 comment  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
                      • default for websync insurance eligibilty

                        Since the G4 update, the WebSync wizard for the insurance eligibility report defaults to 2 weeks even if you change it in the wizard. I would like that changed because if you run the report every day, then the same patients will keep coming up on the report.

                        2 votes
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                          1 comment  ·  DxWeb Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
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