eServices

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  1. Mute button for notifications ASAP

    Have a mute button for notifications for the Dentalink Messenger so we can still play our music but not hear the notification only seen the pop up

    3 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • stop spamming my calendar!!!!!!!

      Stop spamming patients Calendars!!!!!!!!!!!!

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • can the CC reminder reflect the date that patient visit last time? I think this will be great to show patient how long he has not done cc

        If the auto cc reminder can add a sentence that shows when was last time the patient came to dental office to do continue care, that will be great! it will help the dental office tremendously.

        thank you.

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • recent survey is missing rating identifiers

            The survey I received 10/25-26 was missing rating identifiers. There was nothing to tell me which end of the row of "dots" was good or bad, agree or disagree. It was totally useless.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Kiosk Security

              The username and password for the patient kiosk currently uses the same username and password as the Esync/websync master password. I want my front desk staff to be able to login to the kiosk on my ipad without me having to give them the master password. Dentrix mobile already has this ability to create a different password. The patient kiosk should have the same ability so that offsite access can be more controlled and patient information can be more protected for HIPAA reasons. Every other aspect of Dentrix has unique login/password, and I believe this should as well.

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • An option to prevent the esync plugin manager from popping up every morning when clicking on Dentrix. It makes startup slow.

                We use eSync for Dentalink and have no use for the plug in manager. It is an extra pop up in the morning and slows us getting into Dentrix.

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • text messege notification for "non confirmation" texts on the desktop

                    please make a feature to notify us when a patient is replying to a appt text with anything other than "confirm" text.

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • be able to send a mass text/e-mail to selected unscheduled patients

                        this will help to fill openings in the schedule particularly unscheduled overdue hygiene patients

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • dentrix mobile

                          I need to be able to schedule patients, move, delete and change appointments through Dentrix Mobile on the iPhone. Otherwise it is useless to me.... Of course, I can check my schedule and check availabilities much easier than through LogMeIn. I think this kind of functionality is very important and not very technically difficult to achieve.

                          2 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • the option to review the forms on the kiosk after they have already gone over them is redundant and makes us update their questionaire twice

                            It would be good if the option to review the forms on the kiosk then replaced the original review, otherwise you are updating their form twice in your system. So if they choose to review their form, it should be a review and replace.

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • the home phone should be an option, not mandatory. Cell phone should be mandatory

                              Please remove home phone as mandatory, and add cell phone as mandatory on the kiosk questionaire.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • kiosk first 3 letters of name, and need to push cancel instead of try again

                                People dont read, so if they put in their full name it should let them. Also, if they type it in wrong they will automatically hit try again, which takes them into new patient. Please let the people try again without penalizing them.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Option of having insurance eligibility run on the day of the appointment.

                                  We need to have the insurance eligibility checked on the day of the appointment. The state of WA medicaid has told us a pt. could be eligible one day and not the next. Even with other insurances a pt. could be eligible on the last day of a month when it's checked and then not have coverage on the first day of the next month due to a termination. If the Insurance eligibility checker can check the day before why not have that option on the day of the appointment????

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Email notification of recurring payments/auto process

                                    Our previous credit card processor PayPros/Open Edge processed our recurpay by automatically processing it and sending us an email that the money is in our bank account. We don't have to go into a website to check which payments are due and then process it manually. This will save us a lot of time and all payments will be processed as planned and as authorized by the patient. THANKS!

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Birthday emails and Text need to be sent in the Morning, at least before 12 pm to avoid patients being disturbed at 10 pm.

                                      It is silly for a Birthday greeting to be received after the day is completely over. Even worse, we had one show up at 10 pm at night waking up our elderly patient and upsetting her. We are trying to do something nice, not disturb people.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • we'd like more control on what time out pt's get text message reminders. We don't want our pts to get any appt reminders after 8:00 PM PT

                                        no appt reminders to pts after 8:00 PM pacific time is a perimeter we would like to be able to control

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • My idea is follow through when online marketing rep says remote schedule viewing via iPhone can be done if I upgrade my service agreement.

                                          Have marketing reps who are HONEST and will honor their word AFTER the signup for "premium" service agreement.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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