Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. BRING BACK THE PROVIDER DROP DOWN BOX IN THE PAYMENT SCREEN

    PLEASE bring back the drop down box with the ability to choose your own provider when re-allocating a personal payment. We use 1 "dummy" provider ID for all credits and then reallocate the payment as services are provided.

    There are no services charged using the dummy provider ID, so it is not listed as a choice in the box that pops up when you click "PROVIDER" "Split By Provider" "Details." We need the drop down box that lists all providers that used to be there....

    Without the drop down, we have to post a $1.00 code with the dummy provider…

    1 vote
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      0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
    • Can we please add a feature where we can enlarge the graphic chart in the treatment plan for the patient when printing

      Can we please add a feature where we can enlarge the graphic chart in the treatment plan for the patient when printing

      1 vote
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        0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
      • In the ledger make one of the view claim ledger view---so all pymts and adjustments to a date of service are grouped together in this view.

        In ledge make on of the views to be a "claim ledger view", therefore all payments, adjustments and insurance billings are grouped together. Also show the running balance for this claim by itself.

        1 vote
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          0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
        • Separating production reports

          Creating a report that can show you how much you are collecting in hygiene vs how much you are collecting in treatment. That way you know how each area is producing.

          1 vote
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Insurance report

            Need a SUMMARY report of each insurance company's totals for the year. What was charged out, and what the provider write off was.

            1 vote
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              0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow for customization of Patient Information Health History selections in questionnaires

              Unable to change the patient information health history options so that they are confluent with the health history module. There is no option to separate allergies from health history conditions. For instance, in the pre set health history options Metals is listed as a health history condition. Makes us look like we don't know how to take a health history. Poor programming. This should be corrected immediately.

              3 votes
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                0 comments  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
              • Appointment Note quick access - Lacking formatting - get stacked up in appt

                When you click the note icon from the schedule and enter in a note, it never follows the format in which you use. After entering the note using the note icon, if you open the appointment and view the note it is all scrunched together. We usually separate each note with a space between. Using the quick access looses this format.

                3 votes
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                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                  • share subscriber file

                    I would like the ability to share the insured information via different family files rather than creating a duplicate patient just to enter insured info. i.e. divorced couple sharing insurance but not family file, grown children responsible for their own balance but still under parents insurance. We have had the rare occasion when spouses don't want to pay for each other's balance and when sending statements it doesn't look well. I know Eaglesoft has this ability and it is very easy to use.

                    3 votes
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                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                    • Convert Child Prophy to Adult Prophy on 14th Birthday

                      Need Dentrix to AUTOMATICALLY convert child prophy continuing care and code to adult continuing care and code at a child's 13th or 14th birthday-let each practice enter that setting.

                      1 vote
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                        0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                      • RECALL LIST FOR PAST 3 YEARS

                        Dentrix doesn't have proper report of recall list.

                        I called and asked for a report; list of patients that they have not been here for 3 years for cleaning and it is not accurate at all.

                        3 votes
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                          0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                        • When running an Audit Report, it may be useful to add an Audit of employees who entered Employee Referrals for patients.

                          When running an Audit Report, it may be useful to add an Audit of employees who entered Employee Referrals for patients.

                          1 vote
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • the ability to not seeing incactive patients when selecting from the patient list using G4

                            the ability to not seeing incactive patients when selecting from the patient list using G4

                            1 vote
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                              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                            • it would be nice to pull a procedure code and see if a pt has had it done or not

                              we sometimes have pts that come in for a limited but never had a cleaning it would be nice to have a report to pull and see if of all the patients who hasn't had a certain procedure done

                              1 vote
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                                0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                              • figure how to process newman & company claims payor id # TFQ30. ALSO YOUR SEARCH TOOL SAYS STATES YOU PRINT & MAIL CLAIMS TO NEWMAN, NOT TRU

                                CORRECT THE PROCESSING OF NEWMAN CO. CLAIMS PAYOR ID # TFQ30 . YOUR SEARCH TOOL STATES YOU PRINT & MAIL, HOWEVER NEWMAN IS NOT RECIEVING THE PRINTED CLAIM WE ARE. SO YOU ARE NO SERVICE BY ECLAIMS AS WELL AS PAPER CLAIMS. PLEASE CORRECT THIS ISSUE

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                                0 comments · Issues · Flag idea as inappropriate…
                                Insurance Claims to Process report: inclu

                                1 vote
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                                  0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                                • figure how to process newman & company claims payor id # TFQ30. ALSO YOUR SEARCH TOOL SAYS STATES YOU PRINT & MAIL CLAIMS TO NEWMAN, NOT TRU

                                  CORRECT THE PROCESSING OF NEWMAN CO. CLAIMS PAYOR ID # TFQ30 . YOUR SEARCH TOOL STATES YOU PRINT & MAIL, HOWEVER NEWMAN IS NOT RECIEVING THE PRINTED CLAIM WE ARE. SO YOU ARE NO SERVICE BY ECLAIMS AS WELL AS PAPER CLAIMS. PLEASE CORRECT THIS ISSUE

                                  1 vote
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                                    0 comments  ·  Issues  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Entering pred's

                                    Making entering in the pre determination information with as much ease as an insurance payment entering. For example when we type in an amount and hit enter......we don't need to place the cursor in the next amount box then move back to the keyboard to type in the amount. It should be seamless and efficient just like entering an insurance check.

                                    3 votes
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                                      0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Communication manager

                                      We text with our patients frequently, upon their request. We need an easier to access their information and to see past communications to them. Being able to simply type in their name and access all information would be amazing. We came from a very high performing communication manager before this and we feel a little let down with the lack of options and flexibility this system offers.

                                      3 votes
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                                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Have quick letters automatically save to patient's chart/document center....

                                          Why would an office want to communicate to or about a patient and not have it saved to their chart? That's essentially the mind-set dentrix currently operates on. Would be helpful if this automatically saved and could be edited later if needed because if a letter is generated and something is incorrect you have to redo the entire letter again just to correct the one mistake.

                                          1 vote
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                                            0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
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