Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. 2 votes
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      0 comments  ·  Month End  ·  Flag idea as inappropriate…  ·  Admin →
    • Lab case alerts

      It would be nice to have a general alert show up on the schedule a couple days before a lab case it due back so that we can follow through and make sure we have all we need BEFORE the patient comes in the door. For instance, if I create a lab case for J.Smith and he is scheduled for Jan 30, it would be so great if on Jan 28 there was an alert on the schedule that a lab case is due in two days so that we can follow up and make sure it's been delivered, or…

      6 votes
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        0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • phasing treatment

        It would be very helpful & more strategic if you didn't have to right click tx in the treatment planner but instead choose the numeric order of the tx yourself. For example if the tx plan has 15 things in it & I want to phase it at phase 15(for future) I shouldn't have to right click "15" times to phase it at order 15.

        4 votes
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          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
        • Archiving a patient

          You should not be able to archive a patient if they have an appointment scheduled. A window should pop up telling you that the patient you are trying to archive has a future appointment in the schedule and tell you that the appointment must be deleted before you can archive.

          7 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • updating treatment fees

            Bring back the matching date for created case to match when the treatment plan fees have been updated so that we can quickly and visibly see the date the fees have been updated in the patient chart.

            6 votes
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              0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
            • Need to Add a way to Track Insurance that doesnt Include Preventative deducting from Maximum.

              Add a feature to check so that Insurance maximum is not used or deducted from when they have a plan that Preventative does not touch any of the Yearly or Fiscal Maximum insurance dollars.

              9 votes
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                0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
              • Treatment plan fee update

                Have a way to update fees on treatment plans on ALL patients with a single entry, as opposed to having to click on "Update treatment Plan fees" icon on each individual treatment plan.

                7 votes
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                  0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                • Insurance Breakdown

                  I was wondering if we could create a form within dentrix that is an insurance breakdown that can be populated for each patient that would list the patients insurance there maximum, any rollover if applicable, the frequencies for each code and the percentage for example see the attached file but give us the rights to enter manually and save to the patients doc center so we can make changes if there are insurance changes and update yearly when insurance renews.

                  4 votes
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                    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                  • (Simple) DoB field in New Patient form

                    This is so simple, I can't believe it doesn't already exist.
                    When making an appointment for a New Patient, why does the New Patient window have all the information like Last Name, First Name, Phone# Address...but not Date of Birth.

                    I don't like having to re-enter the patient's DOB - once in the Notes and once again in the Patient Info Family FIle.

                    5 votes
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                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • Changing the status of a patient while they are pinboarded

                      When adding appointment notes and status change to an appointment while appointment is on the pinboard, the notes stay but the status changes ie: "here", "confirmed", "remind" does not change till the appointment is put on a date. We would like to have the status update along with the notes.

                      2 votes
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                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • create a way to increase the display font in the reports module

                        create a way to increase the display font in the reports module

                        4 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Coverage Table to Include Option of Seat Day or Prep Day

                          putting an option of insurance paying on seat day or prep day to reflect on the treatment plan

                          2 votes
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                            0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                          • eclaims in the batch

                            Claims that are batched: You should be able to open a claim from the batch and make any changes/ add attachments, etc. Would be a lot more efficient than going to each ledger individually.

                            2 votes
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                              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • Current Medications List in Health History

                              I would like to see a drop down box like allergies and medical conditions in the health history for current medications.

                              8 votes
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                                0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                              • Average hours worked report

                                There is a way to print out a report with total hours worked per person. It would be helpful to have a way to get a report with average hours worked as we need that data to calculate PTO. thank you.

                                4 votes
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                                  0 comments  ·  Time Clock  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add the ability to delete users (in addition to Inactivating them)

                                  It would be nice to be able to delete a provider in addition to the ability to Inactivate them.

                                  2 votes
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                                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 2 votes
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                                      0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Time Clock

                                      Would be very useful if the time clock could break down regular accrued hours and overtime hours worked. Not just earnings.

                                      31 votes
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                                        0 comments  ·  Time Clock  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Increase the font size in all applications

                                        Please allow the user to control the font size in each Dentrix application. The font size can be very difficult to read in the ledger and other places!

                                        86 votes
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                                          1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Alllow tax to include 4 digits after decimal

                                          On the Hawaiian island of Hawaii our GE tax includes a county surcharge. We need to be able to input 4 numbers after the decimal in order to collect the correct tax for services. Currently Dentrix only allows 3 numbers and we are not allowed to round up to the nearest dollar as there is that option.

                                          4 votes
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                                            0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
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