Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Have a report to show total pmts

    Patients are calling to get total payments for 2018 for their taxes. Have to go to ledger and add up all patient payments. Have a report to show totals for the year

    2 votes
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      0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
    • Lab Case Manager Cost Summary

      It would be nice to have an option to be able to print a summary of the costs input into lab case manager. So at the end of the month, we can print it out and figure out how much we are spending on lab fees. This would be an amazing feature for offices that still use labs!

      2 votes
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        0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • Add the simple select patient screen to G6, G7- the new select takes to much time to load

        Please re-add the function to choose the simple select patient screen in G6, G7. The "new" version takes a long time to load and gives to much info.

        3 votes
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          1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
        • Balance Owed

          Please Make it possible to see what the patient currently owes, not just an estimate. Make it that you could view what the individual patient owes and then the family. Highlight it in red to separate it. This would save a lot of time at front desk.

          2 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Convert Child Prophy to Adult Prophy on 14th Birthday

            Need Dentrix to AUTOMATICALLY convert child prophy continuing care and code to adult continuing care and code at a child's 13th or 14th birthday-let each practice enter that setting.

            8 votes
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              0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
            • We would like to include out logo on treatment plans

              We include financial arrangement notes on all of our treatment plans. We would like to include our office logo with the notes, as a patient gets a copy of the signed treatment plan.

              6 votes
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                0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
              • Daysheet previous balance

                The re-calculate task does not run appropriately on version 6.6. Because this errors out every night before running, our daysheet balances are consistently incorrect. This results in us needing to run the re-calculate task manually, or run utilities, which is very inconvenient. We have spent entirely too much time messing with this just to get an accurate daysheet and it needs to be fixed!

                2 votes
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                  0 comments  ·  Month End  ·  Flag idea as inappropriate…  ·  Admin →
                • Make it so that if you make a change to a scheduled appt. it doesn't change the provider

                  when scheduling an appt if your ops are assigned the provider would come up automatically

                  2 votes
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                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make it so that if you make a change to a scheduled appt. it doesn't change the provider

                    Make it so that if you make a change to a scheduled appt. it doesn't change the provide

                    4 votes
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                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • make periodontitis classifications

                      Please change the Perio Classifications in the perio charting from Type to Stage I through IV and add another classification based on grade A through C. Do not change any of the patients' previous history. I am a practice manager using Dentrix software. We had a Periodontal seminar regarding the new disease classification because it has changed since the last World Workshop of 2017 and the current Perio Clinical notes tab doesn't reflect this. There is already a request for this for Easy dental.

                      4 votes
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                        2 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Rejected Treatment seen on Tooth Chart

                        To have patient's rejected treatment turn a different color rather than disappear from the tooth chart

                        63 votes
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                          0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Estimating patient portion from the ledger treatment plan

                          Be able to view treatment by appointment in the ledger treatment plan as shown in the patient chart treatment plan. Also have a check-box option for alternate benefit code (i.e. down grade to amalgam) within each procedure therein. Then be able to select grouped procedures by appointment to view the estimated patient portion within the ledger treatment plan

                          6 votes
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                            0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                          • We need to have a report to calculate # of returning patients from active or inactive to active status.

                            We need a report to calculate # of returning patients from archive or inactive status to active status.

                            16 votes
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                              2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Patients should be able to use the signature pad to sign the estimate. This form provides the treatment details

                              Patients should be able to use the signature pad to sign the estimate, not only the treatment consent forms.
                              The estimator provides all the details regarding the treatment; cost, insurance payment and patients payments

                              7 votes
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                                0 comments  ·  Treatment Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • 7 votes
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                                  0 comments  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
                                • 3 votes
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                                    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • We should be able to delete empty treatment folders without deleting the consent form!!!!

                                    We want to be able to delete empty treatment folders without deleting the signed consent!!! This seems pretty basic!

                                    4 votes
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                                      0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
                                    • a way to change an insurance company's address and ohone

                                      We need a way to change an insurance's address & phone for all employers who have that particular insurance all at the same time instead of updating each employer, one by one.

                                      14 votes
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                                        0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Office Journal/Broken Appointments

                                        In G6 when viewing office journal for broken appointments, the description line is replaced with "Broken Appt" which is nice, however to see what the appointment was for we have to expand our view and look off to the right. It would be nice if in office journal we could view what the appointment was as in the past as well as "broken appt". For example " Broken Appointement, Crown Prep" or "Broken Appt Prophy/Exam"

                                        5 votes
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                                          0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                                        • please make insurance carrier address changing easier bulk changes

                                          please make insurance carrier address changing easier bulk changes
                                          when an insurance company changes the address we need to change each individually we need a bulk change option

                                          7 votes
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                                            0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
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