Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Audit Trails for all changes made to dentrix. Especially the patient ledger.

    Audit Trails for all changes made to dentrix. Especially the patient ledger.

    4 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. office journal

    UPGRADE THE OFFICE JOURNAL. For multi practices the OJ is a lifeline to not looking like an idiot in front of the patient BUT it only goes back a few months and won't hold my preferences to show more history. This is several version back from CORE Dentrix. At a minimum it should repopulate with new pt information instead of having to be closed before it can be reopened with someone else's file.

    4 votes
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    0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
  3. patient health history

    patient health history- physician contact should have a direct link to the edex where there is already populated doctor information available to attach to a patients physician contact file.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. syncing dentrix and quickbooks

    New Dentrix user. Surprised there is no way to sync between it and Quickbooks. would making accounting so much more efficient

    4 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Feature for staff to go back and find previously printed treatment plans or plans that where generated in the past.

    Feature for staff to go back and find previously printed treatment plans or plans that where generated in the past.

    6 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  6. Eliminate/Combine Duplicate Patient Charts

    System to recognize combinations of duplicate:
    - first and last names
    - phone numbers
    - date of births
    - address'

    Would help to more accurately manage patient care.

    Or at least offer ability to merge patient family file, clinical notes, treatment plan, x-rays, document center docs, ledger info., really everything!

    22 votes
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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Balance Owed

    Please Make it possible to see what the patient currently owes, not just an estimate. Make it that you could view what the individual patient owes and then the family. Highlight it in red to separate it. This would save a lot of time at front desk.

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Insurance Aging report

    PLEASE, in the reports section let us filter outstanding claims (aging report) to let us also filter the date...Like if I only wanted to look at outstanding claims from October 1-October 31 (for example).

    10 votes
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    2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  9. smart image and dexis

    Dentrix sold us Image, then told us to move to Dexis as Image was obsolete. NOW they tell us Smart Image and Sidexis is answer, they ARE NOT working on a DEXIS integrator with Smart Image, evidently they wish us to purchase all new Sensors from Schein to make it all work "AS ADVERTISED". Dexis should have been first link created..

    6 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  10. Existing appointments within family file

    Is it possible to be able to view existing appointments within family file rather than having to go out of the patient file and into the appointment book.

    4 votes
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    2 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  11. Increase Number of Operatory Views

    Our office is large, we have 6 hygienists and each has 2 columns, we REALLY NEED TO VIEW ALL AT THE SAME TIME!!!! PLEASE HELP US!!!!

    1 vote
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    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  12. World Pay credit card processor = Rip off!

    Moneris, now World Pay, and just sold and about to be something else is a horrible company for merchant service processing. They have hidden fees, multiple increases in the last 6 months and terrible customer service (have you tried reaching them?). While we like the enhancements with accepting credit card payments in Dentrix, we need a better, honest company or the ability to choose the merchant service provider we want. Warning: don't accept World Pay's offer to lower base fees for signing a three year contract! You will really lose control over what you pay and be stuck doing it…

    4 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  13. Individual Password Override

    The new password requirement is driving the doctor crazy! With so many other passwords for other orgs that he belongs to, he doesn't want to have to keep changing the Dentrix password. Is there a way to override the password for one individual?

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Appointment Book

    Can we provide a line within the patient's appointment identifying their estimated portion for the appointment?

    1 vote
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    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow the pinboarded appointments to have the same color assigned to Provider

    When multiple appointments are on the pinboard, it would be helpful if they were the same color as the color assigned to the provider that they had been originally scheduled with so you could pick them out easier when rescheduling. Our providers are all identified by a specific color and this would make a huge difference! Right now, they're all the same. (Yellowish)

    8 votes
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  16. Return Questionnaire Text Color to Pre-Update Setting

    Following the G7.1 update, the text color for previously-entered data in Questionnaires is a very light gray, which is harder to read.
    Feature request: return text color to pre-7.1 settings or allow customization of the text color.

    4 votes
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    1 comment  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
  17. When entering new treatment in treatment planner

    When entering new treatment into treatment planner it would be nice if it created a new folder with current date of new treatment added so it didn't fall into an existing folder and old date.

    5 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  18. Route slip printing

    We would love to be able to print route slips from one column at once instead of having to print them off individually.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. When posting codes D9986 and D9987 No Show/Cancellation to a patient's ledger

    When posting codes D9986 and D9987 No show/Cancellation to a patient's ledger it would be great if those would automatically update the missed appt in the patient file instead of having to manually update that.

    3 votes
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    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  20. Text Options

    Instead of the "email" option.It should be Text instead!

    5 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
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