Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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How can we improve Dentrix?

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  1. Optional TX Plans: ie: Crowns vs bridge vs partials

    When treatment planning these items it puts all treatment on the unsceduled lists creating work that is optional to the patient vs decay which is a priority.

    1 vote
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      0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
    • Simple Select feature in the family file

      It would be nice to be able to choose whether we use the new patient select screen or to use the older version of the "Simple Select" when clicking the 'more info' button. This option is currently available in the chart but it would be nice to have in the family file also.

      1 vote
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        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
      • Be able to view note in patient chart

        For liability reasons we need to be able to read in the journal the additional note on referral slip printed from patient chart.

        1 vote
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          0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Create date 'search' bar on appt bk calendar

            Add a search bar on appt bk calendar to access a specific date w/o scrolling thru several months

            1 vote
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              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
              • Batch Processor options we need to be able to have things revert to the top of the list instead of the bottom like in Dentrix Enterprise.

                Batch Processor options we need to be able to have things revert to the top of the list instead of the bottom like in Dentrix Enterprise

                1 vote
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                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • Create a Dental Patient Data Standard

                  Create a standard for patient data to be shared across technologies, similar to the medical standard, HL7.

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Treatment Plan

                    Overhaul the Treatment Plan to drive patient acceptance.

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Entry Date Day sheet is missing Previous balance, balance and net change balances

                      If you print out a daysheet going by the "entry date", the previous balance, balance and net change balances (under Grand Totals section) are not on this sheet. If Dr comes in after hours, charges will be put on the following business day with the date of said charges. Thus a new day sheet needs to be done. The info needed to finish this is missing.

                      1 vote
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                        0 comments  ·  Issues  ·  Flag idea as inappropriate…  ·  Admin →
                      • Patient Setup in the Dxweb toolbar should bring up current patient in the family file

                        In the DXWeb toolbar when you pull up a patient under patient setup, it will bring up the last patient pulled up in patient setup. I would like the Patient Setup option in the toolbar to bring up whoever is pulled up in the family file.

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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Mass Provider Change

                          We had a staff member change and all the appointments in our appointment book now need to be changed to a different user.

                          It's crazy that I need to click on each patient's appointment and change them manually.

                          I wish there was a way to say something like: "Change all patients in column 2 from provider 2 to provider 3 from April 12, 2018"

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                            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Individualized when correspondence is turned off

                            Dentrix currently turns off correspondence from 9PM to 8AM. This practice NEEDS for messages to be sent two hours before the appointment which means they need to be sent as early as 6am. Yes these messages prevent no shows. Why would this not be set to practice parameters?

                            1 vote
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                              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                            • Perio chart button

                              There should be the option of having the perio chart button on the toolbar in the appt book and ledger to help take out a step when creating insurance claims that can't be submitted electronically with an attachment.

                              1 vote
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                                0 comments  ·  Perio Charting  ·  Flag idea as inappropriate…  ·  Admin →
                              • recall interval in chart and appt book

                                Patient recall intervals are different. 3month, 4month, 6month, and some even alternate. Instead of having to look back at notes, it would be great if this showed on the appt book next to the notes/med hx/ insurance E. It could easily show 3mr, 4mr, 6mr, or 3mrA (meaning alternating between perio) or 3mrP (meaning strictly a Perio pt).

                                It would be nice for hygienists to easily see this on the chart somewhere too (maybe the top corner of the pictogram). That way they don't have to try to track their recall with each visit.

                                3 votes
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                                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                • questionnaire module 6.6 - does not allow to keep preferred view, won't keep filters

                                  6.6 questionnaire module does not allow us to keep the filtered view. this would be very helpful if each workstation could set the view that they prefer.

                                  3 votes
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                                    0 comments  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Make event blocks global and individual.

                                    Make event blocks global and individual. I like to have blocks marking available time where I can schedule an appt. The color makes it easy to see, however, I have a coworker that hates this so she is constantly deleting my blocks. It would be nice to be able to choose if I want to block something for the entire office or just my computer.

                                    0 votes
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                                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Apply pre- paid credit to day sheet for treatment performed by provider

                                        Ex. Scenario

                                        The hygienist prints day sheet daily and is credited for treatment completed that day but many times patients pre- pay for entire treatment plan and amount does not come up under "collections" when the procedure is performed on a later date. Pre- paid treatment cannot be considered income until the procedure is performed, meaning the credit needs to be held until date of treatment.

                                        This forces us to look up ledgers at the end of the day to ensure that payment has been made and needs to be hand written on the day sheet in order to consider…

                                        0 votes
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ne Box on Family File

                                          We need a new "Box" on the family file that would include specific patient information that we need to have at our fingertips for each appointment. Similar to the stamp we had on the front of our previous paper charts. We need the following information to be in bold that clinical staff would answer once for each patient:
                                          DX:
                                          Perio Dx:
                                          Varnish:
                                          Ortho Class:
                                          Smoker:
                                          Anesthesia:
                                          Med Alerts:
                                          N2O
                                          Hyg Pref

                                          We are aware that this information can be found in other areas but it takes too many steps to get to it and it can't be easily found in…

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                                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
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