Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Using Fee Schedules and DX2007F

    We use a couple of PPO plans and send our claims using the DX2007F format. When I go to the ledger to try and override a procedure amount, it continues to submit the original fee amount versus the overwritten amount. Would like to see us be able to change the claim format on the actual claim. Have a default of DX2007F, but be able to change the format when needed.

    3 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Click & Drag instead of Scrolling

      It would be nice to have a click & drag feature in the Document Center when zoomed into a document (instead of scrolling up and down, left and right.

      7 votes
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        0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
      • pop up window/email link to im

        I would like a link from the pop up window where the email is displayed to automatically link up an email like outlook to be able to email patients from there for rescheduling, missed appt, ect.

        1 vote
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          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • 4 votes
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            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Clinical Notes Save Icon

            Clinical notes require a user to follow a wizard or manual text entry. On some occasions I forget to click the floppy disk to save the information thinking I already saved the information. What would be nice is to have the floppy show up a normal color as it is now but once the data is saved, it should have a faded look. This will insure that if there is any information that is not saved, the floppy would be a normal, bright color.

            1 vote
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              1 comment  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
            • audio for perio charting

              Computer says bleeding probe #'s and bad poor, danger pus, etc. etc.

              6 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • chart

                I would like to be able to attach the clinical note templates to the procedure codes so that when I'm reviewing treatment on a tooth the notes are attached.

                2 votes
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                  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • shade

                  In the Progress notes add a column for shade used.

                  4 votes
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                    1 comment  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                  • automatic senior discount

                    We would like an alert to let us know when a patient requires a senior discount and/or automatic adjustment on ledger for patients who qualify for the adjustment

                    5 votes
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                      0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                    • When the Set the Appointment complete, it still posted with the original Procedure amount.

                      When an amount is changed in the appoitment book "Amount / Set" area, I would like to see it change automatically in the patient ledger

                      6 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Tx Plan Printout: add custom pics of pt smile

                        I would love to add photos of my patients big old ugly amalgam fillings or a plaque encrusted smile to a patients when I hand them their printed treatment plan. There are three pics that are there but not customizable. A picture is worth a thousand words!!!

                        5 votes
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                          1 comment  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            1 comment  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                          • ecentral

                            e-central communications
                            There should be a way to input a personalized text and send to individual patients...ex: your prescription has been call into the pharmacy

                            5 votes
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Reduce the extra blank lines in progress notes for faster scanning

                              When reviewing progress notes I like to be able to scan the chart notes quickly. I usually have the following view buttons selected: tx outstanding, tx completed, clincal notes, clinical notes expanded. This is the view I like. Unfortunately there are extra blank lines under every procedure and every clinical so i have to vertical scroll like crazy, or select buttons on and off to get the info I want. 11.0 was very condensed, very concise. Why not eliminate all the extra blank lines?

                              7 votes
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                                0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                              • charting exportation

                                Would save paper if we could export charting instead of having to print, scan and then attach to claim. We do not use electronic claim filing through dentrix because RSS is cheaper.

                                3 votes
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                                  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Practice Advisor History - rename reports for easier ID

                                  I would like to be able to rename Practice Advisor reports that are in history to make them easier to utilize for comparison puposes since not all reports use the same settings.

                                  2 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • We miss Dentrix 11.0 Clinical Notes format

                                    I miss the ease of entering and viewing charting (clinical) notes of Dentrix 11.0. It seems G-4 has taken a step backward in this area. 1)Our office utilizes clinical notes for each patient visit to summarize treatment that day, not progress notes. Since we do multiple procedures at each appointment to attach a "progress" note to just one of those procedures when multiple procedures were performed done doesn't make sense.2) we miss being able to view treatment completed that day while entering our clinical note in the pop up box - all on one screen as in 11.0. In G-4…

                                    7 votes
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                                      0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Emailing FMX

                                      It would be nice to be able to send all of the films in a fmx at once through email.

                                      5 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • patient survey

                                        Patient request: Q13 should have different response categories: Very Likely, Somewhat Likely, Somewhat Unlikely, Very Unlikely ....Allow the office to pick & chose the questions.

                                        5 votes
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                                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Problem with different plan maximum for secondary insurance info.

                                          Two patients both have individual primary dental insurance coverage. Their primary insurance also provides secondary coverage for each other, but at a lower maximum. We need a way to be able to enter the different dental plan maximum for dependents.

                                          1 vote
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                                            1 comment  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
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