Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. View ALL of a Family's Appts at once & ability to drag & drop to schedule/reschedule

    To have expandable file folders for each family member to the side of the apointment book. Once expanded you could see all scheduled appointments and instead of a pin board, you could drag and drop to the appointment book to reschedule. This would keep one from having to go back and forth to multiple dates and/or patient's appointments, therefore saving a lot of time.

    17 votes
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    5 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Class 5 Resins

    When charting MDF class 5 resorations, I would like for the chart to reflect those surfaces. Right now, it shows as a band across the middle of the tooth. I would like for it to arc up and cover the cerical third (CLASS V AREA) to accurately show the surfaces needed and restored.

    14 votes
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    5 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Recall cards printed in day order

    I'd like to be able to print recall cards in date order for the month vs. ABC’d.

    10 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Procedure Code and Fee Schedule List: add category headings

    For the Procedure Code List and the Fee Schedule List, include the category sub-headings. The procedures that are not in a category should print under "None". Include options to generate the reports by selected categories and to exclude procedures in the "None" category.

    106 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show that the patient has declined to provide a SSN

    Want to write (Not release) in the social security number box in the family file.
    To allowed users to be able to place dashes in between the 9 digit social security number or place (not release) in the social security box. So that when patient refuse to give their social security number we can place “not release” in place of the 9 digit number so that all boxes are complete. It will help the users to better complete their task at putting in the 9 digit social security number with dashes and have “not release” as an option if patient…

    15 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  6. Daily Huddle Report - Amount of TX accepted

    Amount of TX accepted should be based on TX Planned procedures that become scheduled that day. Should not be based on going into TX planner and marking a case as accepted. It's not necessary to do so for one case, it's quicker and simpler to schedule in the Appt. Book. Please modify the criteria for the TX Accepted field on the Daily Huddle Report to reflect ANY tx planned procedure that becomes Scheduled that day. Thank you!

    23 votes
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    1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow the finish date to be edited - currently it is the same as the received date.

    We don't always seat a crown or deliver a partial the same day that we receive it from the lab.

    24 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  8. Clinical record Update

    Please consider adding an ortho tab with malocclusion classification, midline locations, right and left canine and molar classifications. This would be helpful for invisalign providers and orthodontists.

    Oral path tab should have an area to freely write findings normal and abnormal with a checklist like the template has but its more work to go into the templates and answer there. Should be checkboxes for wnl abnormal findings and then a text box to enter findings either way.

    Drop down box choices for pts view of their esthetics now only has good fair and poor. There should be excellent good needs…

    13 votes
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    3 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automatic claim generation

    In Eaglesoft, upon patient walkout (Dentrix set complete) it would check if a patient had insurance and then generate the claim, let you review it, and then submit/print it. As a computer programer by degree, this makes sense to me when looking at a flowchart of task to be completed. In this way, you never forget to generate the claim and it saves us in the office a large amount of time.

    20 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. 26 votes
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    2 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  11. custom hotkeys

    It would be convenient to be able to customize keyboard shortcuts (i.e. function keys) throughout all Dentrix modules.

    15 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Calculate the aging balance to today's date

    The values in the aging buckets are calculated based on the last time you closed out the month in Dentrix. This gives you totally inaccurate info if you are managing your collections weeks after you closed out the month. You could have people that are 31 - 60 days past due that still show in the 0 -30 bucket... so you don't call them when in actuality it's probably the best time to call them. It would also be nice to have the procedure date but that would probably be trickier with mulitple procedures on the same guarantor, etc

    17 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Insurance Benefit Renewal

    Instead of only allowing a month to be selected for an insurance renewal date, you should allow us to choose a specific month and day. We have several policies that start over on the the 10th or 15th of a month instead of on the first. It's critical when billing something like a crown to know exactly when insurance starts over.

    14 votes
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    2 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add trend analysis for collections

    It would be really nice to have a trend analysis report that will show collections from previous years for the same months. A graph that shows the trend would be great.
    Eg. January 2007, January 2008, January 2009 - Collections Report. Please vote :)

    15 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Print patient friendly descriptions on walkout statement

    Be able to print patient friendly descriptions on walkout. It would read Adult Dental Cleaning instead of Adult Prophylaxis

    21 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Thank you for the feedback, it is much appreciated.

  16. Default Area Code in Family File

    We are now required to manually enter the area code for ALL phone numbers in the family file. We need a default area code to be time efficient.

    11 votes
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    3 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your Enhancement Request has been received, thank you.

  17. Make Eclaims capable of being faxed.Can you imagine the $savings on time, paper and ink!

    "sorry, we did not receive your eclaim, can you fax it" is a freq phrase being heard hundred's of time. With this one step method directly from Dentrix, just the savings on ink alone, justifies this service. It's a must!

    13 votes
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    2 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  18. Update insurance benefits/info with eligibility check

    When an eligibility check is performed for a patient using eServices, give an option to automatically update the patient's insurance information, including schedule of benefits, deductibles, maximums, etc. (similar to Trojan). [152520]

    28 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Your Enhancement Request has been recieved, thank you.

  19. Time Block display improvements

    Make time blocks that are set up for each provider to be more visible. Could have the time block set up include a color. Would like option of choosing if they are framed, hatched, or solid to indicate the nature of the time block. [658]

    61 votes
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    3 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Appointment Alerts regarding insurance

    Would like to have an alert appear when person scheduling an appointment before patients actual due date for continuing care for insurance reasons. I have seen this alert systems on Practiceworks and it is such a great feature! Some of our patients prefer to have a reminder card sent to them and then they call for an appointment. But many times they are scheduled before their insurance will pay for their prophy/exam/bwx and it is extremely aggrivating to reschedule them or not have insurance pay for being 5 days too soon!

    20 votes
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    3 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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