Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Want dentrix to calculate used medical benefits based upon date of service

    If I submit a claim for a procedure that was done the previous year, dentrix will apply the insurance payment against the current year benefit instead the year when the service was done. The workaround is to backdate the creation date of the claim to last year, but this is counterintuitive.

    1 vote
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • treatment plan manager list to filter all providers including secondary ones such as hygienists

      treatment plan manager list to filter all providers including secondary ones such as hygienists

      3 votes
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        0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
      • Be able to add alert to more patient information

        Can't add an alert to the new more patient information

        1 vote
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          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
        • Add the ability to add more patients to a family file

          Add the ability to add more patients to a family file, We do alot of charity work through our school district and would like to be able to keep track of all children with the school/organization they belong with. Not to mention quite a few foster families and/or homeless families that all share the same address. Splitting them up into several different accounts is not only a pain but unorganized.

          1 vote
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            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
          • Enter your password once, keeps the password menu from popping up for 2 min

            When you enter your password, you shouldn't have to reenter your password on any menu for the next 2 min.

            3 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Productivity Pack 7 please fix

              Since upgrading we have noticed my screen flashing a lot more when it refreshes, very hard on the eyes. And we can no longer open a single day on the schedule just by simply clicking the practice shcedule and click "open office".

              2 votes
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                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
              • Schedule Summary Report

                For the total scheduled time, on the schedule summary report, Please use the provider time, not the chair time. Ex. If a hygienist works with an assistant out of 2 operatories, she is scheduled for 30 minutes out of an hour appointment. But the report counts the full 60 minutes.

                2 votes
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                  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • 2 votes
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                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                  • All data entry menus should look the same.

                    All the different data entry windows should look the same and behave the same. Currently there are a bunch of different menu formats, make them all rehave the same.

                    3 votes
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Option to go back to the previous instance

                      Would like to be able to go back to previous window or screen.

                      2 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Print ledger with charges only

                        MVA attorneys often want a charge only ledger

                        1 vote
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                          0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                        • 0 votes
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                            0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Setting Complete

                            When setting a procedure complete from anywhere in the Chart (treatment planner, progress notes) It should automatically default to the provider selected at the top of the Chart. Sometimes Hyg. treatment plans work and doesn't know which Dr. the pt. will be seen with. So instead of needing to double check it, when you change the provider at the top it should default all work to that provider no matter who it is treatment planned under.

                            3 votes
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                              0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                            • RCT indication on perio chart

                              Our hygienist would really like to have a way to view root canal treated teeth on the perio chart, the same way you can view it in the patient chart. Specifically, she would like for that view option to appear on the print out.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • 3 votes
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                                  0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                                • charting

                                  Clinical Charting: Needs an automatic signature approved by each provider.

                                  2 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Treatment Planned cases-Keep history of!

                                    Once a treatment planned case & pretreatment estimate have been accepted by insurance, there is no history of it when the procedures are completed. There NEEDS to be history and case numbers. The treatment that was planned & accepted by insurance, and itemized plan payment towards that treatment needs to have history!!! Ex: We received Pre-tx estimate from ins. Treatment was completed (moved from tx plan to ledger) and history on itemized tx plan is no longer there. We have a total Auth amount and received date, but the treatment details are no longer there. We need to call the…

                                    4 votes
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                                      1 comment  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                    • statement balance forward date

                                      It would be helpful to have the 'balance forward' date retained when you create statements, rather than having to go back and look up your last statement run date.

                                      1 vote
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • A way to easily know if there are rejected Treatment Plan Cases

                                        In the Treatment Plan Case Set Up Panel there are 2 checkboxes to include Completed and/or Rejected cases. My sugesstion is to BOLD the font if there are any exisiting completed and/or rejected cases or as with other Dentrix options, if the cases do not exisit then the check boxes should be grayed out or inactive.

                                        1 vote
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                                          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                        • "Accepted" and/or "Proposed"

                                          have the ability to edit notes that are attached to a proposed or accepted case.

                                          3 votes
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                                            0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
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