Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Birthdate in new appointment window

    its is very important to get birthdate for a pt when new appt is made, i am surprised that this is not advised before , nor the requirements team or testing team has pointed or its in the list. whatever that feature is very important

    338 votes
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    4 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Thanks for the information, I’ll re-open the idea and ensure it’s documented.

  2. Add feature to DentrixPay to e-mail receipt to patient

    Add feature to DentrixPay and PowerPay to e-mail receipt of credit card transaction to patient. If possible even transactions paid by other methods.
    Saving on paper, ink and improving patient satisfaction.

    26 votes
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    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  3. excel

    I am new to Dentrix and have been greatly surprised of its inability to export reports to Excel. In today's environment this is a basic feature of most packages, and without it it greatly diminishes Dentrix's usefulness to decision makers. All the data in Dentrix is far less useful if it cannot be properly analyzed in a flexible way, and avoid a lot of data entry into a spreadsheet so information can be sorted and grouped the way we need it. I have seen multiple requests for this kind of ability but so far the responses lead me to think…

    14 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Insurance report

    Need a SUMMARY report of each insurance company's totals for the year. What was charged out, and what the provider write off was.

    30 votes
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    1 comment  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3rd and 4th insurance carrier

    We have patients with 3 and 4 carriers but the system only allows for 2

    22 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Have a way to hide inactivated providers.

    Have a way to hide inactivated providers.

    23 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mark appt for pre med different

    Pre med's are included in medical alerts but don't need the attention that pre meds do for appointments. We have to look at all alerts when only need to call about pre meds.

    66 votes
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    2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  8. Font issues

    The font size for the clinical notes section keeps going in and out of a very tiny font and we can't figure our what is going on. Can the fonts be stabilized in this section? Can we be allowed to choose the font we would like on our own system? Except for the appointment book, we are at the mercy of Dentrix's settings for font size.

    9 votes
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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add another insurance option for entering orthodontic benefits seperate from dental. Often there is a seperate lifetime benefit for ortho.

    Add a tab in the insurance information module to input ortho benefits. This would help with estimates and with tracking ortho vs. dental benefits.

    257 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Create option to print claims status notes on insurance aging

    The other Dentrix software (and any other dental software out there) has an option to run an insurance aging list WITH or WITHOUT claim status notes. Enterprise does not! Why?? It is so important and used on a daily basis!

    12 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Providers to be changed when set complete with provider scheduled even if treatment is planned under a differnt provider.

    We have four doctors and this is time consuming and inaccurate to have the treatment not automatically change to the scheduled provider. We have 4 doctors, this is very time consuming. We'd rather have the old version back. This is inefficient.... we're going backwards guys! if we can change the provider for the treatment plan... one click by highlighting instead one procedure at a time, should have been included in the update. This was poorly though through. Managemnet does not thank you.

    25 votes
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  12. Biteguard paint type

    Create a paint type for Biteguards. Just a simple BG or OG (occlusal Guard) somewhere in the corner of the chart to indicated a Biteguard is charted.

    7 votes
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    1 comment  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  13. G7.1 health history: health history printout needs header w/ practice name, not DENTRIX DENTAL PRACTICE. These are sent for consult.

    G7.1 new health history module. Don't know why it has only taken 30 years for Dentrix to realize health history is part of clinical record, however we welcome this module. We need the ability to change reported date of medical conditions, as some of these were reported 20 years previous, and we must update when the conditions were first medically diagnosed. Header on printed health history should include practice name, not DENTRIX DENTAL PRACTICE. We also need the ability to insert multiple medications at the same time. We need space to continue to add physicians, as many patients have 4…

    7 votes
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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Health History Medications

    I love that there is now a separate location in the Health History to add patients' medications; however, I would LOVE to have space beside each medication that we can type in what the medication is used for. I want this to be applied as an overall thing, and not just adding a note for each individual patient.

    7 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  15. Convert Child Prophy to Adult Prophy on 14th Birthday

    Need Dentrix to AUTOMATICALLY convert child prophy continuing care and code to adult continuing care and code at a child's 13th or 14th birthday-let each practice enter that setting.

    22 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  16. Being able to put notes in the ledger after it has been posted to history, or without being attached to a procedure.

    We would like to be able to post notes in patient ledgers without running into the problem of the month or year being closed out. Or without it being attached to any sort of procedure code.

    5 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  17. I hate your limit on procedures. When we do extractions and immediate dentures we typically do more than 20 procedures at a time.

    I hate your limit on procedures in the appointment book. You can only schedule 20 procedures in one appointment. When we do extractions and dentures we typically do more than 20 procedures at one time. When I schedule the patient I have to make more than one appointment jto include all the procedures we are doing. This sometimes is confusing. Why have a limit on procedures we can schedule for one patient. Who decided a doctor could only do 20 procedures at a setting. Please please fix this.

    21 votes
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    2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  18. When scanning ID Cards/License: It should automatically correct it self instead of having to crop and rotate.

    When scanning ID Cards/License: It should automatically correct it self instead of having to crop and rotate.

    9 votes
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    0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
  19. Membership Plan Color Customization

    We would like to see a feature added where we could customize the color of the family file background. For example, we have a new membership plan and it would be very helpful if we could have a custom color in the family file for those patients who are enrolled; we could then tell at a quick glance, rather than looking at a patient alert (pop up) or a billing type, etc.

    7 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  20. phasing treatment

    It would be very helpful & more strategic if you didn't have to right click tx in the treatment planner but instead choose the numeric order of the tx yourself. For example if the tx plan has 15 things in it & I want to phase it at phase 15(for future) I shouldn't have to right click "15" times to phase it at order 15.

    14 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
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