Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. (Simple) DoB field in New Patient form

    This is so simple, I can't believe it doesn't already exist.
    When making an appointment for a New Patient, why does the New Patient window have all the information like Last Name, First Name, Phone# Address...but not Date of Birth.

    I don't like having to re-enter the patient's DOB - once in the Notes and once again in the Patient Info Family FIle.

    2 votes
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      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    • We would like to include out logo on treatment plans

      We include financial arrangement notes on all of our treatment plans. We would like to include our office logo with the notes, as a patient gets a copy of the signed treatment plan.

      2 votes
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        0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
      • Patient is not proceeding with Treatment Plan

        It would be awesome if when a treatment plan was changed to proposed that the treatment would remain on the anatomical chart but be removed from the ledger portion of treatment planning. Thank you. sld

        4 votes
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          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
        • Increase fonts size on treatment plans that we print out.

          I would like the option to increase fonts size on treatment plans that we print out. Older patients have a hard time seeing it.

          4 votes
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            0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
          • Stop the pop up boxes

            Allow us to stop the pop up boxes. For example - I KNOW when I am scheduling the Dr. over lunch. Deleting all those Those pop-up boxes are a waste of time. Allow us to turn them off!!

            1 vote
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              1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • You currently only have married, single, child or other as options in the Patient Information file. I would like you to add Widowed .

              We need the option to indicate that a patient is widowed or divorced because it is not appropriate to say they are single after their spouse has passed away.

              3 votes
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                0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
              • Printing

                It would be nice if we could view initials next to reports to be printed. This could eliminate deleting a report someone else has generated.

                1 vote
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                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • Perio Chart Enhancement

                  When viewing perio charting exams, it would be nice to see the provider's initials with the date of the exam. Especially when comparing perio chart exams imported from another office. For example we import all perio exams sent from periodontist office, however, we can not label they have come from another office.

                  1 vote
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                    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                  • I would like the ability to close out the month/year on any day. We do not work the last week of Dec. and would like to close out Dec. 28th

                    I would like to close out on Dec. 28th instead of waiting until January. The office is closed and there is no production. This should be an easy fix.

                    1 vote
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                      0 comments  ·  Month End  ·  Flag idea as inappropriate…  ·  Admin →
                    • Printing clinical notes to PDF

                      Add the ability to Choose Printer when printing clinical notes. Currently, it automatically prints to the preferred printer. At random times I need to print clinical notes to PDF but I have to change my preferred printer for all of Dentrix each time & then remember to change it back. Becomes redundant

                      1 vote
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Editing a Batched Claim

                        Make it possible to edit a claim that has been batched, but not yet sent to insurance - for example, if a procedure billed at $0.00 is included on claim we would like to delete it off of the claim without having to deleted the claim and re-submit it to the batch. Time saver!

                        3 votes
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                          0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                        • Editing an existing Payment Agreement

                          Make it possible to edit an existing payment agreement made for a patient - for example if the balance due changes or a patient wants to add additional payments to an existing agreement we should be able to edit this information rather than delete it and have to create a new one. This happens pretty frequently.

                          3 votes
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                            0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                          • When entering a new patient, there should be a birthday field so we are aware

                            When entering a new patient on the schedule, there should be a birthday field to enter patients birthday so hygiene is aware of age of patient to plan and set up.

                            1 vote
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                              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                            • To process a report of Batch'd claims, so we can pinpoint and follow-up with all of the claims that has not been paid.

                              To process a report of Batch'd claims, so we can pinpoint and follow-up with all of the claims that has not been paid.

                              1 vote
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                                0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                              • hippa box in the patient information box

                                Along with the consent box to put in the date of the signed consent, it would be very helpful to have the same for the signed hippa. Currently, there is not a productive method of keeping track of this.

                                1 vote
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                                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add the Clinical Notes button as an option on the Appointment Book

                                  We need an icon to be able to go to the Clinical Notes through the Appointment Book without going through so many avenues and windows. Streamline and simplify it!

                                  1 vote
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                                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                  • We need to be able to customize the buttons on the Appointment Information window.

                                    Offer the practice the option to customize the buttons on the Appointment Information Window.

                                    1 vote
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                                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Being able to generate a report with items paid after the claim was "closed"

                                      We should be able to generate a report of claims for example, 3 items were billed out to the insurance. Only 2 of the 3 items were paid and one pending additional information. That way we dont miss it and can go back to correct and make sure it gets resubmitted and paid for.

                                      1 vote
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Provider time scheduled report

                                        Be able to run a report for how many hours a provider was scheduled in a week/month/year

                                        1 vote
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • New, more detailed, production report

                                          Would like to see a production report that takes into account adjustments taken for preferred provider discounts, other adjustment AND lab costs for any and all patients during a given period. The purpose of this report is that some providers are paid on production, after discounting for adjustments AND lab costs.

                                          1 vote
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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