Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Have the Questionnaire responses be in a different color - red, for example. More easily visible.

    Have the responses in Questionnaires be in a contrasting color such as red, for easier visibility.

    14 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
  2. Balance Owed

    Please Make it possible to see what the patient currently owes, not just an estimate. Make it that you could view what the individual patient owes and then the family. Highlight it in red to separate it. This would save a lot of time at front desk.

    11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Return Questionnaire Text Color to Pre-Update Setting

    Following the G7.1 update, the text color for previously-entered data in Questionnaires is a very light gray, which is harder to read.
    Feature request: return text color to pre-7.1 settings or allow customization of the text color.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
  4. We would like to include out logo on treatment plans

    We include financial arrangement notes on all of our treatment plans. We would like to include our office logo with the notes, as a patient gets a copy of the signed treatment plan.

    19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please make it possible to put straight line through incorrect note entries.

    Talking about notes that have been entered into incorrect patient's chart.

    Not suggesting to be able to remove a note, just to make it very clear that it does not apply.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  6. merging medication list or allergy list

    as employer/insurance can be merged Also have medication list be able to be merged as well as allergy list. As if on a patient and someone else enters in as new medication or allergy it then is 2x in list. Being able to merge into one.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  7. Would like to be able to type notes on the patient chart so when the chart is brought up these quick notes are visible. For example: date: n

    Would like to be able to type notes on the patient chart (beside the odontogram) so when the chart is brought up those notes are visible. For example: date: not interested in ortho, or do not ask about brux appliance again. Would be a quick view rather than having to scan the clinical and or progress notes.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  8. When entering new treatment in treatment planner

    When entering new treatment into treatment planner it would be nice if it created a new folder with current date of new treatment added so it didn't fall into an existing folder and old date.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  9. ADA codes listed on family ledger - alot of people need it for their HSA/FHA accounts

    ADA codes listed on family ledger - alot of people need it for their HSA/FHA accounts

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  10. Invalidate or change signed documents

    It would be helpful to have a function where you could delete or even edit documents in document center when they have been signed off on in error.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to make a group patient flag

    Ability to make a group patient flag based on searchable data. Specifically for the same insurance carrier. This would help when wanting to flag a group insurance change instead of having to create a flag for each patient

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. OPTION TO SELECT THE TYPE OF COB FOR SECONDARY INSURANCE

    It would be great if there was in option in Dentrix that allowed us to select the type of COB the secondary insurance has. If the patient has a secondary policy and the COB is non-standard, Dentrix will still account for the secondary policy paying as STANDARD COB. Obviously removing the secondary policy from the file is out of the question.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Walkout statement-date range/ADA code printed out on ledger

    We need the ledger to print off the ADA code along with the description and the full practice name, dr's name and address. Patients are needing this information for their health savings reimbursement. The walkout will do it, but not if they pay on a different date. We are having to print the ledger, write in the codes in the column and then make a copy with the Dr's business card on the bottom of the ledger. Maybe make the walkout statement with a date range???

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  14. add fields to insurance data/benefit table

    Could the benefits table be enhanced or fields added to where missing tooth clauses, waiting periods and non duplication clauses can be filled out

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Statements/Aging - Per Patient & Per Date of Service

    When we post an insurance payment that does not cover the entire cost of the treatment on the claims. We should be given the option RIGHT then and there to "Send Statement for Remaining Balance". When there are multiple people in a family, the account balances are not always accurate because while one patient has a balance, another one has a pending insurance claim. Due to this issue, I have had to send patients custom claims that I have made in my office myself that reflect what they owe from a designated date of service because the statements in Dentrix…

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Existing appointments within family file

    Is it possible to be able to view existing appointments within family file rather than having to go out of the patient file and into the appointment book.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  17. Need to show how much insurance benefit is remaining @ the insurance info in family file (or ins table) . Dentrix only show what is used.

    Need to show how much insurance benefit is remaining @ the insurance info in family file (or ins table) . Dentrix only shows what is used. I think showing benefits remaining is more useful than used. We have to take out calculator and calculate the difference each time.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  18. trash bin or undo button

    there should be an "undo" button for deleting a file in the document center by mistake or have a trash bin to go retrieve it on the same day

    8 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
  19. then I see Family Balance (14:28:01) You said: I don't want to see the Family balance (14:28:20) You said: I want to see Individual balance

    then I see Family Balance
    (14:28:01) You said:
    I don't want to see the Family balance
    (14:28:20) You said:
    I want to see Individual balance
    (14:28:34) You said:
    A patient has credit but her family has a balance
    (14:28:43) You said:
    this gets very confusing sometimes

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adding the doctor to Hygiene Appointment

    It would be great to show which provider the patient is assigned to on they hygiene appt. So in the Appointment Display Info, there should be an option to show provider that matches what's in the Family File instead of which provider they are scheduled with. We can see that with the colors assigned to each provider.

    23 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base