Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. I hate your limit on procedures. When we do extractions and immediate dentures we typically do more than 20 procedures at a time.

    I hate your limit on procedures in the appointment book. You can only schedule 20 procedures in one appointment. When we do extractions and dentures we typically do more than 20 procedures at one time. When I schedule the patient I have to make more than one appointment jto include all the procedures we are doing. This sometimes is confusing. Why have a limit on procedures we can schedule for one patient. Who decided a doctor could only do 20 procedures at a setting. Please please fix this.

    22 votes
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    2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  2. D4342 Change hard-coding

    Please change hard-coding of D4342 to allow tooth number to be submitted on claims instead of quads. I've seen several requests to allow tooth number and quad on code, I don't agree. I have only seen insurance companies want tooth number for this code and I have attached a screenshot. Insurance companies are stubborn but not stupid, they can infer the quad if you just allow tooth number. I have recently had problems getting e claims to submit my claim with the tooth numbers I submitted with the code and was explained by a tech that it is hard-coded on…

    6 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  3. When making appointments, the staff tab should be defaulted to the person who has logged in.

    The staff should not need to have an extra click every time an appointment is made to denote who is making the appointment.

    11 votes
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  4. Availability to dictate clinical notes into patient charts?

    It would be wonderful if the clinical notes could be dictated and recorded in the patient chart.

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Audit Trails for all changes made to dentrix. Especially the patient ledger.

    Audit Trails for all changes made to dentrix. Especially the patient ledger.

    5 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow the pinboarded appointments to have the same color assigned to Provider

    When multiple appointments are on the pinboard, it would be helpful if they were the same color as the color assigned to the provider that they had been originally scheduled with so you could pick them out easier when rescheduling. Our providers are all identified by a specific color and this would make a huge difference! Right now, they're all the same. (Yellowish)

    10 votes
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  7. syncing dentrix and quickbooks

    New Dentrix user. Surprised there is no way to sync between it and Quickbooks. would making accounting so much more efficient

    7 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  8. G7.1 health history: health history printout needs header w/ practice name, not DENTRIX DENTAL PRACTICE. These are sent for consult.

    G7.1 new health history module. Don't know why it has only taken 30 years for Dentrix to realize health history is part of clinical record, however we welcome this module. We need the ability to change reported date of medical conditions, as some of these were reported 20 years previous, and we must update when the conditions were first medically diagnosed. Header on printed health history should include practice name, not DENTRIX DENTAL PRACTICE. We also need the ability to insert multiple medications at the same time. We need space to continue to add physicians, as many patients have 4…

    7 votes
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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Health History Questionnaire Condition/Allergy Section Should Be Yes or No Answers

    Due to HMO Ins Carriers REQUIRING Yes or No answers in the Health Hx portion of the questionnaires, my recommendation is that this health history questionnaire needs to be re coded in all conditions, allergy, and heart related issue sections, etc. to have the Yes or No question setup without being 10 pages long. I'm sure we are not the only dental practice to have this issue- or it's an issue that just hasn't been discovered by most dental offices as of yet. Please reply at your soonest convenience.

    8 votes
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    0 comments  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
  10. Appointment Book

    Can we provide a line within the patient's appointment identifying their estimated portion for the appointment?

    2 votes
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    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  11. walk out / stmts

    We have a few patients that file their own supplemental insurance and they need just a walk out or a statement the date of service. I would like to see the procedure codes beside the treatment that was done. As of right now we are typing up some labels and cutting and sticking this info on the paper and making a copy of the paper so the labels won't peel off.

    10 votes
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    1 comment  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  12. automatic document center eligibility

    With the eCentral Insurance manager, we would like the option to automatically have the eligibility reports go to the patients document center. Rather than going manually into each one and clicking the "send to dentrix document center" button.

    4 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bitewings and fmx integrate so when fmx is taken bitewings update due date

    when a fmx is taken and and the bitewings are showing another due date continuing care will automatically set new due date for bitewings. Example: bitewings due 2/1/2019, you take fmx 1/1/2019, after taken bitewings new due date is 2/1/2020 and continuing care changes that date for us!

    8 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  14. Show statements sent in ledger.

    Show date statements were sent in the ledger so we don't have to look in multiple places when the member is on the phone. The more info to view in the ledger, the better.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow to set Time for appointment per phase on the treatment plan

    When we create a treatment phase in the treatment plan, it would be nice to attach a time for this appointment to the entire phase, as multiple services take less or more time once grouped. It is the one item once going chartless that is no longer easily communicated through Dentrix.

    5 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  16. Include batched claims that were never sent in the Insurance claims to process report

    Include batched claims that were never sent in the Insurance claims to process report

    215 votes
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    7 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Completing appointment without Clinical Note

    We should NOT be able to "gray out" or complete the appointment on Appointment Book View if 1) insurance has not been batched for the day and 2) if No clinical note was signed.

    195 votes
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    12 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  18. 4 votes
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    0 comments  ·  Finance Charges  ·  Flag idea as inappropriate…  ·  Admin →
  19. Patient Chart Procedure Codes Search

    It would be great to have a search bar for keywords within the procedure codes on patient chart.

    7 votes
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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bulk referrals for multiple procedure codes

    We would love to be able to attach multiple codes to one referral dr instead of going into each code and placing the referral dr.

    5 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
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