Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Having the patient's next appointment time in their family file would be incredibly helpful

    Have the patient's next appointment in the family file/patient info page so we don't have to do a search for it every time.

    16 votes
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  2. Increase fonts size on treatment plans that we print out.

    I would like the option to increase fonts size on treatment plans that we print out. Older patients have a hard time seeing it.

    32 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  3. When Insurance Changes the Tooth Chart automatically updates fees

    When a patient has an insurance change in the Family File - it makes sense that the Tooth Chart automatically updates to the new fee schedule instead of manually having to update fees. Please consider this a priority as many errors can occur in treatment planning without this.

    17 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  4. Guardian insurance company has changed their address. I would like to change all Guardian insurance at once vs. doing each plan individually

    Guardian insurance company has changed their corporate mailing address. I would like to change all Guardian insurance companies in our system vs. doing each plan individually

    66 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Health History Medications

    I love that there is now a separate location in the Health History to add patients' medications; however, I would LOVE to have space beside each medication that we can type in what the medication is used for. I want this to be applied as an overall thing, and not just adding a note for each individual patient.

    15 votes
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    1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  6. Convert Child Prophy to Adult Prophy on 14th Birthday

    Need Dentrix to AUTOMATICALLY convert child prophy continuing care and code to adult continuing care and code at a child's 13th or 14th birthday-let each practice enter that setting.

    35 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  7. excel

    I am new to Dentrix and have been greatly surprised of its inability to export reports to Excel. In today's environment this is a basic feature of most packages, and without it it greatly diminishes Dentrix's usefulness to decision makers. All the data in Dentrix is far less useful if it cannot be properly analyzed in a flexible way, and avoid a lot of data entry into a spreadsheet so information can be sorted and grouped the way we need it. I have seen multiple requests for this kind of ability but so far the responses lead me to think…

    17 votes
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    1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Being able to put notes in the ledger after it has been posted to history, or without being attached to a procedure.

    We would like to be able to post notes in patient ledgers without running into the problem of the month or year being closed out. Or without it being attached to any sort of procedure code.

    9 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  9. Have a way to hide inactivated providers.

    Have a way to hide inactivated providers.

    29 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Check for Batched claims sitting in the ledger

    It would be nice to print a report similar to the Unattached to Insurance Report that is claims sitting in ledgers unsent for one reason or another.

    5 votes
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    1 comment  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  11. NEA # attached to claims automatically

    After claims submitted with attachments, the NEA attachment # should automatically be attached to the claim. This would be easy access for dental offices for when, the insurance company say they did not receive the attachment.

    8 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Birthdate in new appointment window

    its is very important to get birthdate for a pt when new appt is made, i am surprised that this is not advised before , nor the requirements team or testing team has pointed or its in the list. whatever that feature is very important

    353 votes
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    4 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Thanks for the information, I’ll re-open the idea and ensure it’s documented.

  13. Font issues

    The font size for the clinical notes section keeps going in and out of a very tiny font and we can't figure our what is going on. Can the fonts be stabilized in this section? Can we be allowed to choose the font we would like on our own system? Except for the appointment book, we are at the mercy of Dentrix's settings for font size.

    11 votes
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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Procedure Code Report

    A report that can be ran by procedure code for a date range that includes patient name as well as if the procedure was charged out multiple times on same patient. Ex. D2740

    10 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Insurance report

    Need a SUMMARY report of each insurance company's totals for the year. What was charged out, and what the provider write off was.

    33 votes
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    1 comment  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Feature for staff to go back and find previously printed treatment plans or plans that where generated in the past.

    Feature for staff to go back and find previously printed treatment plans or plans that where generated in the past.

    12 votes
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    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
  17. Luvteeth@optonline.net

    We need somewhere to record Implant specifications. Make and model, Size, Date, Lot #, abutment information, etc.

    10 votes
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    1 comment  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Biteguard paint type

    Create a paint type for Biteguards. Just a simple BG or OG (occlusal Guard) somewhere in the corner of the chart to indicated a Biteguard is charted.

    8 votes
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    1 comment  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fee Schedules

    Dentrix should allow to change Fee Schedule positions.

    4 votes
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    1 comment  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Be able to resubmit a claim to a corrected insurance company after it was placed in history

    If you find out after the fact that the insurance you have on a patient is expired, and month end has happened already before you get this information there should be a way to enter the new insurance in the family file and then recreate the same claim with the correct insurance without having to invalidate procedures, enter an adjustment and then turn around and re-enter all the procedures again back-dating them to be able to send a claim for the second time--going this time to the correct insurance. It would be great if a claim could be recreated when…

    7 votes
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
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