Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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How can we improve Dentrix?

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  1. Birthdate in new appointment window

    its is very important to get birthdate for a pt when new appt is made, i am surprised that this is not advised before , nor the requirements team or testing team has pointed or its in the list. whatever that feature is very important

    258 votes
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      4 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      Trevor Terry responded

      Thanks for the information, I’ll re-open the idea and ensure it’s documented.

    • Completing appointment without Clinical Note

      We should NOT be able to "gray out" or complete the appointment on Appointment Book View if 1) insurance has not been batched for the day and 2) if No clinical note was signed.

      146 votes
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        11 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      • Mark appt for pre med different

        Pre med's are included in medical alerts but don't need the attention that pre meds do for appointments. We have to look at all alerts when only need to call about pre meds.

        34 votes
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          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
        • Providers to be changed when set complete with provider scheduled even if treatment is planned under a differnt provider.

          We have four doctors and this is time consuming and inaccurate to have the treatment not automatically change to the scheduled provider. We have 4 doctors, this is very time consuming. We'd rather have the old version back. This is inefficient.... we're going backwards guys! if we can change the provider for the treatment plan... one click by highlighting instead one procedure at a time, should have been included in the update. This was poorly though through. Managemnet does not thank you.

          6 votes
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            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
          • I hate your limit on procedures. When we do extractions and immediate dentures we typically do more than 20 procedures at a time.

            I hate your limit on procedures in the appointment book. You can only schedule 20 procedures in one appointment. When we do extractions and dentures we typically do more than 20 procedures at one time. When I schedule the patient I have to make more than one appointment jto include all the procedures we are doing. This sometimes is confusing. Why have a limit on procedures we can schedule for one patient. Who decided a doctor could only do 20 procedures at a setting. Please please fix this.

            7 votes
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              1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • Broken Appts

              Broken Appt triggers secondary window
              1 pinboard or add to unscheduled list
              2. default with fee with option to delete the fee
              3 categorize the time given by pt eg, No Show, Day Before or Day of
              4. categorize the provided of the appt (RDH or Dr)
              5. Track broken appts so I can request upcoming weeks pts that are "High Cncl" pts

              4 votes
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                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
              • (Simple) DoB field in New Patient form

                This is so simple, I can't believe it doesn't already exist.
                When making an appointment for a New Patient, why does the New Patient window have all the information like Last Name, First Name, Phone# Address...but not Date of Birth.

                I don't like having to re-enter the patient's DOB - once in the Notes and once again in the Patient Info Family FIle.

                2 votes
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                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                • Stop the pop up boxes

                  Allow us to stop the pop up boxes. For example - I KNOW when I am scheduling the Dr. over lunch. Deleting all those Those pop-up boxes are a waste of time. Allow us to turn them off!!

                  1 vote
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                    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add the Clinical Notes button as an option on the Appointment Book

                    We need an icon to be able to go to the Clinical Notes through the Appointment Book without going through so many avenues and windows. Streamline and simplify it!

                    1 vote
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                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • We need to be able to customize the buttons on the Appointment Information window.

                      Offer the practice the option to customize the buttons on the Appointment Information Window.

                      1 vote
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                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • Remove extra hours on appt book time that we are unopen

                        our dental office is only open 8am-5pm, we'd like to close our appt book from the hours before 8am and after 5pm

                        1 vote
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                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                        • Premed

                          Can you make a special square like the medical alert button. Like a little pill or something to notate premed.

                          3 votes
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                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                          • Be able to break appt to a specific list - Cancelled/No show

                            Be able to break appt to a specific list - Cancelled/No show vs all just going to broken list. help keep it more organized & manageable

                            3 votes
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                              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                            • Patient Alert Symbols

                              I would like to have flexibility in the patient alerts and associated symbols. Similar to the procedure code set-up. The medical alert, eligibility and lab case symbols are nice, but I would like to have the option to create the symbols and add categories. i.e. patient has left us an online review, so we can thank them and also not ask again. Thanks

                              1 vote
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                                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                              • "I" button/icon - password

                                For the "I" button (more information) please delete the need to enter our password every time. I use that button hundreds of times a day and it's a pain to input my password every time.

                                1 vote
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                                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                • print options on the appointment book

                                  offer an option to print FIRST NAME LAST NAME instead of LAST NAME, FIRST NAME.

                                  3 votes
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                                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Appointment Note quick access - Lacking formatting - get stacked up in appt

                                    When you click the note icon from the schedule and enter in a note, it never follows the format in which you use. After entering the note using the note icon, if you open the appointment and view the note it is all scrunched together. We usually separate each note with a space between. Using the quick access looses this format.

                                    3 votes
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                                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • the ability to not seeing incactive patients when selecting from the patient list using G4

                                      the ability to not seeing incactive patients when selecting from the patient list using G4

                                      1 vote
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                                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
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                                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Schedule Next tab used more efficiently

                                          The tab Schedule next, if you clicked it would automatically grab the 1st appt and pull all info in for you to pinboard and book

                                          1 vote
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                                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
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