Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Convert Child Prophy to Adult Prophy on 14th Birthday

    Need Dentrix to AUTOMATICALLY convert child prophy continuing care and code to adult continuing care and code at a child's 13th or 14th birthday-let each practice enter that setting.

    22 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bitewings and fmx integrate so when fmx is taken bitewings update due date

    when a fmx is taken and and the bitewings are showing another due date continuing care will automatically set new due date for bitewings. Example: bitewings due 2/1/2019, you take fmx 1/1/2019, after taken bitewings new due date is 2/1/2020 and continuing care changes that date for us!

    4 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reactivation of prior patients

    Would like the ability to send emails/ post cards through E Central, (electronically) for reactivation of patients that haven't been seen in 18 months or longer. Have they moved, or have a new dds? Do they want their records to remain active for future appointments? This would allow us to thin out our active patients, and hopefully, reactivate some of our prior patients. Thank you for your consideration.

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  5. continue care list for patients who can't reschedule their 6 months follow up at their current appointment

    there needs to be an optional list to move a patient to after their current appointment is set complete but they can't commit to a recall appointment due to not knowing their future schedule. This optional list would allow us to contact them in six months or whatever their recall rotation is, when they were due to recall to just say "hey it's been X time since your last cleaning, would you like to schedule an appointment". This allows patients who didn't recall at their current appointment to not fall through the cracks and end up going years without an…

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  7. Run a report for patients with appointments but continuing care attached

    a report that shows by date range patients that have a scheduled appointment but that appointment is not attached to a continuing care.

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  8. mailing labels

    Would like the option of printing off mailing labels by due date order.

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to set up two different continuing care defaults

    It would be great to have the ability to set up two different continuing care defaults for the same procedure. Currently you can only set up one default and then anything other than that needs either a different code or has to be done manually every time. Thanks.

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  10. appointment list

    being able to edit /add a list type. right now we have pinboard, asap, wait w/call, broken. should be able to add a category to better sort the list

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  11. RECALL LIST FOR PAST 3 YEARS

    Dentrix doesn't have proper report of recall list.

    I called and asked for a report; list of patients that they have not been here for 3 years for cleaning and it is not accurate at all.

    3 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  12. it would be nice to pull a procedure code and see if a pt has had it done or not

    we sometimes have pts that come in for a limited but never had a cleaning it would be nice to have a report to pull and see if of all the patients who hasn't had a certain procedure done

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  14. electronically sent to patients.

    It would be helpful to generate a list of contuing care recare/recall reminders that were sent out and when.

    4 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  15. Improve Text Reminders

    I tried to tailor the title of my suggestion but MyVoice kept auto-filling to "Improve Text Reminders"

    Dentrix started listing multiple appointment times that are on the same day in text reminders. The problem is that we routinely have an empty appointment 10 minutes early for patients who are routinely late. Also, we have patients come in early for xrays sometimes, then they see another provider. We would like to supress listing multiple appointment times in the text reminders, just listing the earliest as it used to do. Multiple times are confusing patients.

    7 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  16. Cut off times for email and text reminders for early appointments should be adjustable by office!

    The current settings for the appointment confirmations are upsetting some of our patients. Our office offers early morning appointments as early as 7:00 a.m. and with the current settings our patients are getting their two hour reminders at 9:00 p.m. the night before their appointment. It would be nice to be able to customize the reminder parameters to fit each office's needs.

    4 votes
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  17. Con

    If a patient's current Continuing Care appointment is set to ASAP, the next Continuing Care copies the previous appointment exactly, including the schedule type. It makes it ASAP instead of defaulting to the default appointment setup setting of Fixed. This creates confusion and wastes time when using the ASAP list.

    22 votes
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    1 comment  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  18. Med History updates

    Med History updates need to be done in offices every three years , software needs to tell me when a pt med history is about to expire

    16 votes
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    4 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  19. Run the Continuing Care Statistics Report for previous months or a date range.

    Run the Continuing Care Statistics Report for previous months or a date range.

    5 votes
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    1 comment  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  20. Auto inactivate pts that have not been seen for several years.

    Im finding it very time consuming to have to comb through pts on my count. care list that have not been seen at the office sense 2014. It would be very useful to be able to auto inactivate pts we know are not returning to out office instead of manually inactivating each patient. OR we should be able to print a cont care report with an option to enter dates of pts who have been here within a certain time period.

    131 votes
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    2 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
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