Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. When letters are populated and a record put in the journal, it doesn't say what letter it is and there is no way to look at it.

    It would be helpful when it is posted in the journal automatically when a letter is sent, what kind of letter it is. It just says letter and you can't open it up to look at it either. For example: Delinquent Letter, NP Welcome Letter. There is a big difference in these letters but no way to distinguish in the journal. Thank you.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Archived Patients to Letters & Custom Reports

    I need to run a report for our archived patients using the dates 1/1/2010 to 6/15/2015 to find all patients who had D2740 performed. Unfortunately, archived patients go to the great beyond and the only way to find them is to unarchive them one by one.
    I need this report to help us with a class action lawsuit with 3M.
    Thanks

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  3. merge field for subscriber field

    Medical update form on the insurance part it only allows the guarantor not the insured policy holder merge

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  4. To be able to pull up reports based on codes made for referrals

    It would be great if you could pull up a report (or letter) for tracking which hygienists were sending orthodontic referrals to incentivize more hygiene referrals and also to be able to track which patient's have been referred.
    The report would need to include:
    1. Patient name referred for orthodontics
    2. Patient phone number
    3. Provider who referred and entered the referral code/no-charge code (and not the doctor that is tagged to that specific patient)

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow Letter Mergers to be compatible with Google docs

    Dentrix is only compatible with Microsoft word right now and in 2019 it needs to have more options. Google Docs is a great FREE tool and Dentrix should move in the direction of allowing usage of it. Google is everywhere

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  6. Auto-format Excel Reports for Exported Data

    It would be so much more efficient if exported data fields would be received by Excel with auto-fit functionality. This would ease the burden of painstaking adjusting column widths.

    (Side Note: Mobile phone data enters into report with "Pager" as its heading. Should correlate accurately.)

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make it so we can add our letter head!

    We would like to be able to add our letterhead to Dentrix so our Doctor can type his letters on it, and we can email it directly from Dentrix, rather than him having to type it, print it and us scan it or snail mail it. (We are a specialist office, we send correspondence letters to all GP's or specialists that refer to our office.)

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  8. Have quick letters automatically save to patient's chart/document center....

    Why would an office want to communicate to or about a patient and not have it saved to their chart? That's essentially the mind-set dentrix currently operates on. Would be helpful if this automatically saved and could be edited later if needed because if a letter is generated and something is incorrect you have to redo the entire letter again just to correct the one mistake.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  9. "CC Prior Work Date" for Quick letters not pulling correct date

    Please correct the CC_Prior Work Date data element for Quick Letters to pull the most recent CC visit, not the oldest. We added this data element to our hygiene letters, however, it is not accurately pulling the last hygiene visit date. It is pulling the oldest CC date on the patients record. For example, it may pull the date of the patients last BWs not their last prophy visit.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  10. should be able to apply a date range for birthday cards on patients

    should be able to apply a date range for birthday cards on patients

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  11. Creating Letters ( Like beginnning of the year)

    Being able to create a Letter ( Kind of like end of the year letters) but making it more personable and having dentrix to be able to send them out like they do when we generate statements. Example: We are remodeling our office in a few weeks so in the new year I wanted to send out a letter saying happy new year... We have some new changes coming your way Etc., It'd be nice to have that option.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  12. Segmenting Features for Letters

    More features on the letters to better segment who gets them, such as adding a feature on the Collections section of Letters & Custom lists to exclude patients with pending insurance claims.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  13. We would like to be able to generate a balance owed report for the following work week patients

    Generate a report, that will show us the patients only that week we have entered, with remaining balances? so we are prepared to discuss this a appt day. without running whole aging report, and not have to go in each ind acct...

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remove social security number on Routing Slip

    I would like there to be an option to remove social security number on the Routing Slip, but still show up in the Family File.

    The Routing Slip gets passed around between front desk and around clinic, sometimes not making it back up front. We want to be HIPAA compliant and not have it shown for anyone to see.

    Right now the only options are to have both (on routing slip and family file) or not have either (not on routing slip or family file).

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  15. 'Use Existing List' feature in Letters & List

    In the Letters & List module, please make the feature 'Use Existing List' to generate merge letters available again in G7. It was a very useful feature and absence of it is creating many issues for us. Or suggest a workaround.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  16. add date merge to quick letters

    Should be able to merge date to quick letters

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  17. We need a filter choice for the cell phone # in letters by filters template choices

    We need a filter choice for the cell phone # in letters by filters template choices, this is in Data Fields under Patient. Now there is no cell phone #. Thank you!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  18. subscriber ID

    Add "Subscriber ID" to the data fields available for inclusion in a letter or customer list setup. While the category for Dental Insurance is there, it only includes the plan name but you are not able to include the subscriber ID.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow for custom letters to be sent by email

    Create a custom letter on Microsoft Word that can be sent out to filtered patients by email (ex:.. active patients.... patients with primary and secondary insurance.... etc.)

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Update Quick Letters Merge Letter Template Name Feild Lengths

    Why, oh why, is the Quick Letters Merge Letter Template Name field still stuck in 1980 with a DOS length file name restriction?????? The letter names are STILL only allowed a maximum of EIGHT letters for a name and then an extension. And to make matters WORSE, the extension is now a .docx extension and that takes one of the EIGHT character fields that COULD be used to name a letter template and reduces it to SEVEN. The days of being limited to an eight character file name are LONG GONE. When will this be updated in DENTRIX. It is…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base