Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Have quick letters automatically save to patient's chart/document center....

    Why would an office want to communicate to or about a patient and not have it saved to their chart? That's essentially the mind-set dentrix currently operates on. Would be helpful if this automatically saved and could be edited later if needed because if a letter is generated and something is incorrect you have to redo the entire letter again just to correct the one mistake.

    1 vote
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      0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
    • Creating Letters ( Like beginnning of the year)

      Being able to create a Letter ( Kind of like end of the year letters) but making it more personable and having dentrix to be able to send them out like they do when we generate statements. Example: We are remodeling our office in a few weeks so in the new year I wanted to send out a letter saying happy new year... We have some new changes coming your way Etc., It'd be nice to have that option.

      1 vote
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        0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
      • Segmenting Features for Letters

        More features on the letters to better segment who gets them, such as adding a feature on the Collections section of Letters & Custom lists to exclude patients with pending insurance claims.

        1 vote
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          0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
        • We would like to be able to generate a balance owed report for the following work week patients

          Generate a report, that will show us the patients only that week we have entered, with remaining balances? so we are prepared to discuss this a appt day. without running whole aging report, and not have to go in each ind acct...

          1 vote
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            0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
          • 'Use Existing List' feature in Letters & List

            In the Letters & List module, please make the feature 'Use Existing List' to generate merge letters available again in G7. It was a very useful feature and absence of it is creating many issues for us. Or suggest a workaround.

            6 votes
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              1 comment  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
            • add date merge to quick letters

              Should be able to merge date to quick letters

              1 vote
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                0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
              • We need a filter choice for the cell phone # in letters by filters template choices

                We need a filter choice for the cell phone # in letters by filters template choices, this is in Data Fields under Patient. Now there is no cell phone #. Thank you!

                1 vote
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                  0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                • subscriber ID

                  Add "Subscriber ID" to the data fields available for inclusion in a letter or customer list setup. While the category for Dental Insurance is there, it only includes the plan name but you are not able to include the subscriber ID.

                  7 votes
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                    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow for custom letters to be sent by email

                    Create a custom letter on Microsoft Word that can be sent out to filtered patients by email (ex:.. active patients.... patients with primary and secondary insurance.... etc.)

                    1 vote
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                      0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                    • Update Quick Letters Merge Letter Template Name Feild Lengths

                      Why, oh why, is the Quick Letters Merge Letter Template Name field still stuck in 1980 with a DOS length file name restriction?????? The letter names are STILL only allowed a maximum of EIGHT letters for a name and then an extension. And to make matters WORSE, the extension is now a .docx extension and that takes one of the EIGHT character fields that COULD be used to name a letter template and reduces it to SEVEN. The days of being limited to an eight character file name are LONG GONE. When will this be updated in DENTRIX. It is…

                      1 vote
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                        0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add filtering in letters to be able to search for insurances that renew at a particular time

                        In letters, currently there is only an option to be able to select insurances but for some offices, letters are sent out based for those patients that have remaining benefits, so the patients can use those benefits before their year expires. Not all patients' insurance plans renew in January, some renew in other months of the calendar year.

                        3 votes
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                          0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                        • Remove social security number on Routing Slip

                          I would like there to be an option to remove social security number on the Routing Slip, but still show up in the Family File.

                          The Routing Slip gets passed around between front desk and around clinic, sometimes not making it back up front. We want to be HIPAA compliant and not have it shown for anyone to see.

                          Right now the only options are to have both (on routing slip and family file) or not have either (not on routing slip or family file).

                          4 votes
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                            0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                          • Option for Letters to be printed with Spanish Option

                            I would like a button to translate any letter into Spanish.

                            6 votes
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                              0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                            • Merge Field

                              Create a merge field so we can add today's appt date and time. This would be helpful for creating work/school excuse forms.

                              2 votes
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                                0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                              • Additional fields for custom letters

                                There needs to be a field option in the custom letters/lists to generate patients that have received a particular letter. For example... find all patients for December that were mailed a collections letter, no show letter, etc.

                                8 votes
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                                  0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                                • Custom Route Slips

                                  Route slips are unable to be customized so I created our own route slip using quick letters. This has been working great and I am able to auto populate the patients name using <<FName>> but when it comes to putting in the treating provider I am only stuck with using <<provider>> which will populate the primary provider entered in their family file. I was hoping you could come up with one for the treating provider or the provider that the patient is scheduled with on the day so that the route slip will detail the provider the patient saw for…

                                  1 vote
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                                    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                                  • New data field for Quick Letters

                                    I need a particular Dentrix "data field" for our custom Patient Information forms we use in the office that Dentrix will recognized as we build a customized quick letter. The data field I am looking for is an "Emergency Contact". This of course, would be for who the patient would like us to contact in case of an emergency. I have gone through the Dentrix Word Processing Data Elements list I have and cannot find one that fits what I need.

                                    1 vote
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                                      0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Report for Total Prodcution by Patient

                                      I'd like to sort my patients by total production and collections for any time period for marketing purposes.

                                      1 vote
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                                        0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Intergrate Xrays into letters for referring doctors

                                        Intergrate Xrays into letters for referring doctors

                                        4 votes
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                                          0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Rendering Provider Data Field in Letter Merge

                                          The ability to select the option of rendering provider when doing a procedure code list in the letter merge so it will either filter by rendering provider or print a list by the Rendering Provider. Basically adding a rendering provider merge field to the Data Fields in letter merge.

                                          7 votes
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                                            2 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
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