Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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  1. Office Journal Purge/Archive

    I wish there was a way to archive or purge old office journal entries by a date range. When generating a guarantors office journal that has been seen for MANY years it takes a long time to load as well as often times you'll get an error message at the top that says "Not Responding" because it is so much data. So it would be really nice to to have a way to archive past office journal entries that are REALLY old and have no relevancy considering it was years ago. For example: Purge/Archive <ALL> office journal entries from 01/01/2000…

    19 votes
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      0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
    • Office Journal Purge/Archive

      I wish there was a way to archive or purge old office journal entries by a date range. When generating a guarantors office journal that has been seen for MANY years it takes a long time to load as well as often times you'll get an error message at the top that says "Not Responding" because it is so much data. So it would be really nice to to have a way to archive past office journal entries that are REALLY old and have no relevancy considering it was years ago. For example: Purge/Archive <ALL> office journal entries from 01/01/2000…

      22 votes
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        0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
      • office journal

        It would be helpful to be able to run a report in the office journal by Type. This would help to create a list of patients that received a 60 day overdue notice for instance.

        1 vote
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          0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
        • Add calendar to Reminder in Office journal

          in the journal, when we are creating a reminder, it would be nice if the date had an option for a calendar to pop up

          2 votes
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            0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
          • patient journal notes deleted

            We have been taught to put EVERYTHING in the patient's journal. It would be helpful if the notes in the journal could NOT be edited or deleted once you hit the SAVE button. It should allow you to re-read it, edit it and then once you know it's correct, Click SAVE and then it's a done deal. If you found a mistake after saving it, you'd just have to add another entry with the correction. Why? Because, we have to put notes in the journal about things like, I gave a voice message to one employee to return a call…

            3 votes
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              0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
            • Office Journal post to all family members

              It would be great if there was an option to tag each family member in the office journal for the same thing. instead of having to go into each one and putting the same thing for everyone.

              3 votes
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                0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
              • In office journal show which number the electronic text was sent to

                It would be nice to know which phone number the text reminders go to by looking in office journal, this is much quicker than looking it up in eCentral. When there are multiple numbers perceived by the system as "cell/mobile" numbers in the patients Family File.

                3 votes
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                  0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                • Reminder pop ups

                  For example, I have a patient who has used all her insurance benefits for the year and she needs other work to be done after January. At that time i need to send a pre-auth to insurance company. Would be nice if we had a daily calendar that popped up everyday to remind us of things that need to be done that day. just like our phones do

                  1 vote
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                    0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                  • Can we have the appt notes copied automatically to journal notes?

                    We would like to have apt notes copied automatically to the journal notes.

                    2 votes
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                      0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                    • When a statement is generated a copy is saved in the office journal or document center for future reference.

                      When a statement is generated a copy is saved in the office journal or document center for future reference. I was questioning the "pay this amount" on a statement stub and I nor a Dentrix rep could not track back the amount.

                      1 vote
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                        0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                      • I would like to be able to see the time a procedure was posted.

                        I would like the ability to see a time stamp to when a procedure was posted.

                        1 vote
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                          0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow Refresh in Office Journal

                          I noticed today that there is no way to manually refresh the Office Journal. We use the journal for interoffice reminders, as well as numerous other "to do lists". Today, my assistant asked me to check my Office Journal to make sure that her notes posted to it. Surprised me that there was no way to "refresh" to check. Even F5 didn't give me a refresh. Most modules have either an active "F5" for refresh or a "refresh" button.

                          1 vote
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                            0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                          • texting save to journal

                            Save texts that I receive or send out to the journal so we have a log of what we have talked with the patient about -- Maybe make it an option so we don't have to save the odd ones. But I get a lot a questions from patients through texting & I respond but there is no where to place the conversation it would be nice to have it in the journal so I could look back on it

                            8 votes
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                              1 comment  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add a view optin to see all office jornal notes added for all staff members. I think it used to allow...

                              I am pretty sure I used to be able to view all notes entered into the office journal. That way as you and other staff members are making calls. For example to fill open time you aren't calling the same patients, Today it only allows view per staff member. It renders the option to view obsolete. I already know the notes ive entered

                              1 vote
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                                0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                              • note office journal

                                It would be great to be able to notate multiple patients' Office Journals at once without sending a letter.

                                4 votes
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                                  0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                                • Time Stamp showed on data entered on patient ledger

                                  It would be nice to see the time a prescription was entered on a patient's ledger to ensure provider place info in real time and not placing a 9am prescription at 3pm in the afternoon.

                                  1 vote
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                                    0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Checklist reminder in office hournal

                                    If we can have checklist to reminders that can be checked off (archived) as they are done would be great.
                                    Dr. Kataria

                                    1 vote
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                                      0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                                    • make office journal viewable by all providers at once

                                      make office journal viewable by all providers at once so you can see a timeline of entries though out the day instead of viewing each staff/ provider separately or by individual patients only

                                      1 vote
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                                        0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                                      • When a change of address is completed in a patient's file it should automatically record in the patient journal with date

                                        When a change of address is completed in a patient's file it should automatically record in the patient journal with date

                                        1 vote
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                                          0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Increase the size of the office journal notes screen for easier viewing.

                                          PLEASE PLEASE PLEASE make the viewing notes screen bigger

                                          8 votes
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