Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Multiple presciptions on one form having to make multiple prescriptions is too time consuming and the patients get frusterated

    We would like to be able to put more then one prescription on the paperwork. Its very time consuming and too many steps as it is to write up a prescription but writing one at a time is unacceptable

    4 votes
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      0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
    • save prescription into clinical notes

      It would be really nice if when an prescription is entered into the prescription log that it would be copied into the clinical notes for that patient-- such as how it would show up on the printed out prescription

      1 vote
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        0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
      • Increase the ability to PRINT more than 3 lines of NOTES on a RX

        Currently you can type several lines of instructions on a RX under NOTES - However only 3 lines will print - This is not very helpful - Medicine instructions are often forgotten when only given verbally and this feature would be a perfect solution to individualize a patients medicine instructions

        1 vote
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          0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
        • When prescriptions are printed, the phone number is blank when there is no home phone available. Pharmacies track patients per date of birth

          Pharmacies track Rx's by date of birth or phone number.
          Can you offer a method to print the mobile phone number as many patients no longer have a land line? Thank you.

          3 votes
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            0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
          • Medical Alert Note without selecting from Conditions list

            Would love the ability to write a note in the Medical Alert without having to select from the list on the side. We often have patient's that have none of the conditions listed on the left but we would like to put a note in in reguards to a medication change or a medication history

            3 votes
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              0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Cassandra,
              We are in the process of rolling out a new release that has a new health history module. In this module, you can add a medical condition, and if it isn’t one of the listed conditions, you can add it as “other” then add your note pretty easily. Does this sound like it would solve your problem?
              Feel free to email me directly at ben.nielsen@henryschein.com
              Also, you can go to this link to get on the list to receive the new release, G7.
              http://g7.dentrix.com/

            • I want the tab feature back on the RX Box.

              We always had the tab feature work on RX box. I want it back.

              1 vote
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                0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
              • Drugs by DESCRIPTION?!?! :(

                As doctors, we prescribe meds for our patients by NAME, not description. PLEASE change this to a more user friendly drug by NAME basis.

                1 vote
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                  0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                • allow the rx to add more lines in the notes section to allow for compound rx's

                  allow the rx to add more lines in the notes section to allow for compound rx's

                  1 vote
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                    0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                  • Duplicate RX in system Impossible to remove all manually,

                    Need a way to marry duplicate
                    RX together w/out deleting anything. It would not be possible to do all of this manually, it would take to many man hours.

                    1 vote
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                      0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                      • prescriptions

                        Add an auto note in the Clinical notes after posting a prescription

                        3 votes
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                          0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                        • full page for prescription detail

                          include a full page in the prescription area to enter and print out the drug information for medications, ex: Interactions, Side effects, significance, comments.

                          1 vote
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                            0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                          • Expand character limit for prescriptions

                            Expand character limit for prescription info. Some pharmacies have specific info that is needed to fill a prescription that is sometimes hard to fit when printing prescriptions.

                            1 vote
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                              0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                            • In prescriptions, the check box for Generic Substitution Permissable does not print out on my NJ prescriptions.

                              In prescriptions, the check box for Generic Substitution Permissable does not print out on my NJ prescriptions.

                              1 vote
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                                0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                              • prescription

                                Too many steps to write a prescription. The default starting point used to be the prescription line, now its the date.

                                Then, when you hit print, you have to hit OK again in another print window to send the prescription to the printer.

                                This back and forth, mouse --> keyboard --> mouse --> keyboard is very disruptive, especially if I do a lot of prescriptions (which I do). You guys went backwards from G5 --> G6. You are supposed to eliminate steps, not add steps

                                1 vote
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                                  0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                                • Remove secodary providers from prescription list

                                  Can we have the option to remove secondary providers from the prescription list? We have a large number of hygienist and it clutters up the list! There should be away to get restrict the list to only providers that can prescribe.

                                  What I would do is add a check box on the practice Resource Setup that says "Provider Can Prescribe". Once checked it would open all the DEA fields (DEA#, DEA License Expiration, DEA Schedule check boxes). See Attachements.

                                  Please correct this it is so annoying to have 20 providers to choose from but only have 2 that can actually…

                                  19 votes
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                                    0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Automatically Print prescriptions after creation

                                    Under the Prescription setup, you should be allowed what you want the default to be, OK or Print. I have absolutely hated the new prescription module since we did the last update for two reasons: #1--it picked back up and put back into service all the old "standard" prescriptions, even if we had removed them from service and we had to re-setup the default scripts and #2--the printing issue!

                                    4 votes
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                                      0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Inactivated providers still in prescriptions

                                      We're having issues with dentrix and apparently, it is working as designed. Inactive providers and some staff members are showing on the prescriptions. I hope it will be included in the next update and this will be fixed as soon as possible.

                                      14 votes
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                                        0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                                      • HIPPA Disclaimer for perscriptions. Perscription that is being faxed must have disclaimer to keep our office safe if it goes to the wrong #.

                                        It would be great to be able to add the disclaimer to the bottom of the prescription so that everytime one is printed it has the proper info to keep the office safe should the prescription end up at the wrong number or facility. This is very important because even patient prescription are to be confidential information. Thank you

                                        1 vote
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                                          0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Opoid reporting

                                          With states now requiring dentists to notify them (the state) of a prescription written for an opoid for a patient, it would seem to be BIG convenience if we can flag prescriptions in the Dentrix system and have Dentrix automatically send an email notification to a pre-assigned state reporting email address. This would save time and work on my part and on the part of my staff.

                                          4 votes
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                                            0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
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