Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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  1. wish we could add xrays/Intra-oral Pictures right on the treatment plans

    There is usually some white space on the treatment plans themselves when they are printed. I WISH we could add camera pics or xrays to it!!! To just drag and drop or even save the pics to a jpeg and add them to the document would be EXTREMELY helpful when presenting.

    38 votes
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      1 comment  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
    • Treatment Case Reprint

      There needs to be a way to reprint a treatment case/plan after it has been completed. There have been multiple times when a patient wants it reprinted and we are not able to do so. We can show a ledger or chart, but the patient wants the actual treatment case. It would be very helpful for us if that was an option. Thanks!

      10 votes
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        0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
      • Rejected treatment plans color change instead of deleting from Clinical Chart

        I would like the clinical tooth chart to still show rejected treatment plan but change the color to orange or yellow. Deleting them from the clinical chart stops the clinical team from bringing up the rejected tx plans when patients come in . OUT OF SIGHT OUT OF MIND.

        11 votes
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          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
        • WOULD LIKE TO BE ABLE TO CHANGE PROVIDERS IN TX PLN NOT ONE AT A TIME WE WORK IN A MULTI PROVIDER PRACTICE AND CHANGING PROVIDERS ONE AT TIM

          WE HAVE SPECIALTY PROVIDERS IN OUR PRACTICE WOULD LIKE TO BE ABLE TO CHANGE PROVIDERS IN TREATMENT PLAN ALL AT ONCE NOT EACH INDIVIDUAL PROCEDURE
          WHEN WE TX PLN IT IT GOES TO THE PROVIDER NOT THE SPECIALTY PROVIDER SO WE NEED TO CHANGE ALL OF THE TX ON THE LEDGER OR THE TX PLANNER THANK YOU
          DMR

          3 votes
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            1 comment  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
          • have a column in the chart of TX that shows what phase of treatment each item is in.

            when the chart is pulled up and all the TX is loaded on the bottom it would be nice to have a column that shows which crown, fill, etc is in what phase of tx. So without having to pull up the TX planner or the ledger to see which phase is next. THANKS

            2 votes
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              0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
            • printing treatment

              Since updating to 6.4 the treatment plans are (graphically) different and not patient friendly. Visit subtotals are no longer bold or separated in anyway so they blend in, the font is smaller making it hard to read, the financial summary is larger showing secondary insurance whether you want it or not and the chart is much smaller. On top of all that the case notes pick and choose when to print on the same page or on another. 1 filling and I get 2 pages, 4 visits and it's on the same, it is a very disappointing change but DTX…

              39 votes
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                5 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
              • Updated fees reflected on treatment plans

                When fee schedules are updated manually, they should automatically be updated on treatment plans. When prior years treatment plans are completed, currently they reflect the prior years fee. If new fees have been put in, they should be reflected on treatments as well. We should not have to adjust fees from treatments that were created the previous year. Not to mention, some insurance companies don't give increase till months into the new year. Please make this a priority!!!! A lot of extra work is having to be done.

                13 votes
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                  0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                • Treatment planner in-network and out-of-network estimates must improve

                  Treatment planner is counter intuitive, ineffective, and useless.
                  I just spent the last two hours with support trying to make the treatment planner more effective. The technician was very knowledgeable and provided detailed instructions on how to make Dentrix do what it is designed to do. All of the solutions cumbersome and cause other problems.
                  Situation: I have roughly 15,000 active patients that visit my office routinely. Of those, more than 5,000 families are insured by carriers that we are contracted with. The treatment planner is intended to provide accurate estimates based on the details within the policy. We update…

                  5 votes
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                    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                  • There should be an option to EXCLUDE completed procedures from the view in the Treatment Planner. Exclude completed proc. doesn't do anythin

                    There should be an option to EXCLUDE completed procedures from the view in the Treatment Planner. Exclude completed procedures options doesn't do anything at all. You can still see all of the completed procedures in the view when you're looking at the original treatment planned folder.

                    3 votes
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                      0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                    • Treatment plan signature

                      Need to have a way to sign the actual treatment plans

                      1 vote
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                        0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                      • max primary first then estimate secondary

                        We would like if the treatment pre-authorizations would bill to primary without secondary insurance estimating. The goal of this is to use up the primary insurance benefits before the secondary. An option in the family file to max primary before estimating secondary would be the most convenient place to have it an option for each individual patients.

                        3 votes
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                          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                        • Turn off automatic new treatment plans

                          When we add a new patient and go to their chart, Dentrix automically adds a new treatment plan. I would like to be able to turn this feature off so that a new treatment plan is not created until they actually need treatment. We have our expiration date set to '3 months from current date' but if the system created a new treatment plan today and they do not have any treatment to enter until their next recall (or after) the expiration date has already passed. I then have to either remember to check/update that date or create a new…

                          3 votes
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                            0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                          • Accurate estimates

                            Why is Dentrix not able to be configured to calculate accurate treatment estimates without having to switch between fee schedules? We want all procedures for all patients to be posted at our fee for service fees (for us this is fee schedule 1). Families which are on PPO plans with which we participate should be able to be assigned (for estimate purposes) to the fee schedule corresponding to that plan (i.e. fee schedule 2) so that when providing treatment estimates Dentrix knows the approved insurance fee and with the help of the payment tables can calculate an accurate estimate. Currently,…

                            3 votes
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                              0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                            • TREATMENT PLAN FOR PTS based on coverage table or payment table

                              There should be an OPTION if you want your treatment plan to go based off the COVERAGE TABLE or based off the PAYMENT TABLE. It is a lot more efficient when posting payments in the ledger if the payment table is updated--- BUT sometimes the insurance does not pay for every procedure everytime. TAKE the D9230, a lot will pay with extractions, but nothing else. THIS SHOULD BE AN OPTION AND NOT AN ALL OR NOTHING.

                              1 vote
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                                0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                              • Estimate ins with deduct. on procedure with the highest % coverage, like ins companies do, rather than most expensive procedure

                                Please change your insurance estimates by assigning the deductible to the procedure with the highest percentage of insurance coverage, rather than the most expensive procedure, as the insurance companies do. The higher priced items (crowns) almost always have a lower percentage of coverage than lower priced items (fillings) which causes your insurance estimates to be incorrect when the two items are in visit 1 together, always leaving the patient with an additional balance due after insurance pays.

                                1 vote
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                                  0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add seat bridge to multi-code.

                                  Currently the "bridge" feature in multi-code does not allow separate ADA codes to be charted in addition to Abutment and Pontic. It would be helpful to allow additional codes such as core build-up and bridge seat as this is the main reason for having multi-codes in the first place.
                                  Thanks.

                                  3 votes
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                                    0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Treatment Plan

                                    The original date treatment was added should be maintained in the progress notes once treatment is completed. Also automatically add copy of treatment plan to document center

                                    3 votes
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                                      0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                    • The ability to print speicific pages when printing the tx plans. It has been suggested 3 years ago. WAste of alot of paper

                                      We need the ability to print specific pages or page range on treatment plans. Total waste of paper. The function is greyed out. Let it be free.

                                      3 votes
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                                        0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Treatment plan ledger

                                        A way to delete the entire treatment plan ledger page at once instead of deleting item by item. That's very time consuming.

                                        1 vote
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                                          1 comment  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Treatment Times Including Sedation and Quadrant Dentistry

                                          Option to override appointment times per procedure within the treatment planner for any given treatment as not all treatment within the same quadrant takes as long and more spread out treatment across different and various quadrants. Also include a built-integrated form for sedation to prompt the dentist to enter in the estimated number of units required for any given treatment plan.

                                          3 votes
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                                            0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
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