Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. syncing dentrix and quickbooks

    New Dentrix user. Surprised there is no way to sync between it and Quickbooks. would making accounting so much more efficient

    4 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  2. smart image and dexis

    Dentrix sold us Image, then told us to move to Dexis as Image was obsolete. NOW they tell us Smart Image and Sidexis is answer, they ARE NOT working on a DEXIS integrator with Smart Image, evidently they wish us to purchase all new Sensors from Schein to make it all work "AS ADVERTISED". Dexis should have been first link created..

    6 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  3. Statements

    Is it possible to change the wording from Insurance has been billed to Insurance has been submitted? Patients call and are upset thinking Insurance was denied when they see billed and that they owe that portion.

    1 vote
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Revenuewell says they are waiting on Dentrix approval for their integration of patient information on an ipad

    We use revenuewell for reminders, recall. They have an ipad or web based new patient information product. It has been released for Eaglesoft and they say they are waiting on Dentrix to approve so it can be released.

    Please do.

    3 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  6. Simple integration with dictation companies

    I use a medical transcription service to help type my note. Like most busy physicians do now a days due to the increased demands for accuracy in note keeping by our colleagues and from our malpractice lawyers. All medical patient software have a standard protocol for third party transcription services to batch upload the notes to the patients files. Can Dentrix, being the leader in the dental field, catch up with the medical software in this regard.

    3 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Notifications for Dentalink

    Dentalink needs to have a better way of showing notifications/alerts when someone is messaging you. As advanced as technology has been, you would think Dentrix would be able to provide a messaging service that doesn't look like it was the beta for AIM or Yahoo Messenger. This is 2018 Dentrix, please catch up. Thank you.

    1 vote
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Need to have a way to download the entire dentrix version on an IPAD

    We need a version of dentrix that can be uploaded on an IPAD

    7 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  9. AUTOMATED TEXTING TIMES & NOT BEING ABLE TO SEE ORIGINAL TEXT THAT WAS SENT

    Please make it so we can decide what time the automated texts go out. Patients are livid when they get woken up on their days off, or on the weekend at 8:00 AM. Also we have some older people that are already in bed asleep by 9:00 PM.
    Also, we should be able to see the automated text that originally goes to them. They might have a few appointments or their kids may have an appointment and we have no clue which one they might be cancelling or responding to. These things have got to be fixed. PLEASE and Thank…

    3 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  10. Optimize Patient Information Forms for Mobile

    Could you Optimize the Patient Information Login for Mobile? Works fine on desktop, but most of our clients will log in from cell phones and currently, the screen slides all over the place.

    1 vote
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  11. In Family File a icon that shows if a patient wants emails or text messages, rather than having to go to DXWeb

    The undeliverable report in ecentral should be split between undeliverable text and undeliverable emails. Right now both are on the same report

    1 vote
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  13. ecentral insurance

    dentaquest information is wrong on ecentral print outs - 2 different patients wrong when called ins co. to get details. no endo, no perio, no crowns- PRINT out says all that is covered.

    1 vote
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  14. Support Panda Perio bridge on G6

    I eventually want to upgrade to G6 but you have not supported the bridge in G6. Please update us of status of project.

    1 vote
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Thanks for the suggestion, I’ll have our integration team reach out to them!

  15. Need support for Server 2016. Hopefully before 2020.

    Would be nice to have support for server 2016 faster than support came for server 2012.

    16 votes
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    1 comment  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  16. IPad/Apple compatibility - allow full Dentrix system functionality on iPad

    We would love for dentrix to be compatable with Apple so that we can view the G4 system on our ipad

    176 votes
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    14 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow OpenOffice.org or other word processor

    Dentrix automatically tries to open Microsoft Word whenever a document needs editing, or a letter to be sent or any word processing needs to be done. Our office uses OpenOffice.org, other offices use word-processors other than Microsoft word, why can't we just have the default word processors loaded???

    96 votes
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    10 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    Thank you for the feedback, it is much appreciated.

  18. 311 votes
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    53 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    This is a great idea, thank you for sharing it!

  19. Amazon has a new voice recognition device which is very good. I would like to be able to command Dentrix through it.

    Other voice recognition devices are not as good as Alexa. I feel we could have her pull up X-rays , pt charts, Perio probings, and the like. This would free up my staff to help me, help maintain a clean keyboard since we wouldn't need to use it as much, and save us docs the frustration of not having up in front of us the needed information when we need it

    6 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
    Trevor Terry responded

    This is a neat idea, I’ll make sure to pass it along.

  20. IMPORT documents/correspondence

    Import documents or correspondence from 3rd party programs into clinical notes. No copy and paste work around. No "send to Dentrix Document Center" workaround.

    6 votes
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    0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
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