Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Need to have a way to download the entire dentrix version on an IPAD

    We need a version of dentrix that can be uploaded on an IPAD

    7 votes
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      0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
    • AUTOMATED TEXTING TIMES & NOT BEING ABLE TO SEE ORIGINAL TEXT THAT WAS SENT

      Please make it so we can decide what time the automated texts go out. Patients are livid when they get woken up on their days off, or on the weekend at 8:00 AM. Also we have some older people that are already in bed asleep by 9:00 PM.
      Also, we should be able to see the automated text that originally goes to them. They might have a few appointments or their kids may have an appointment and we have no clue which one they might be cancelling or responding to. These things have got to be fixed. PLEASE and Thank…

      3 votes
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        0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
      • Optimize Patient Information Forms for Mobile

        Could you Optimize the Patient Information Login for Mobile? Works fine on desktop, but most of our clients will log in from cell phones and currently, the screen slides all over the place.

        1 vote
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          0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
        • In Family File a icon that shows if a patient wants emails or text messages, rather than having to go to DXWeb

          The undeliverable report in ecentral should be split between undeliverable text and undeliverable emails. Right now both are on the same report

          1 vote
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            0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
            • ecentral insurance

              dentaquest information is wrong on ecentral print outs - 2 different patients wrong when called ins co. to get details. no endo, no perio, no crowns- PRINT out says all that is covered.

              1 vote
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                0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
              • Support Panda Perio bridge on G6

                I eventually want to upgrade to G6 but you have not supported the bridge in G6. Please update us of status of project.

                1 vote
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                  0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                  Trevor Terry responded

                  Thanks for the suggestion, I’ll have our integration team reach out to them!

                • Need support for Server 2016. Hopefully before 2020.

                  Would be nice to have support for server 2016 faster than support came for server 2012.

                  16 votes
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                    1 comment  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                  • Amazon has a new voice recognition device which is very good. I would like to be able to command Dentrix through it.

                    Other voice recognition devices are not as good as Alexa. I feel we could have her pull up X-rays , pt charts, Perio probings, and the like. This would free up my staff to help me, help maintain a clean keyboard since we wouldn't need to use it as much, and save us docs the frustration of not having up in front of us the needed information when we need it

                    6 votes
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                      0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                      Trevor Terry responded

                      This is a neat idea, I’ll make sure to pass it along.

                    • IMPORT documents/correspondence

                      Import documents or correspondence from 3rd party programs into clinical notes. No copy and paste work around. No "send to Dentrix Document Center" workaround.

                      6 votes
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                        0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                      • 8 votes
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                          0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                        • Dear Dentrix Developers My name is Ben King and I would very much appreciate if you could make Dentrix work with Microsoft Narrator! in win8

                          I would like to be able to access the appointment book within Dentrix to schedule and confirm appointments. Since I am blind I use a screenreader to tell me everything on the screen. I currently use a Macintosh with Voiceover which is built-in to the operating system. In Windows Eight Microsoft has completely redesigned Narrator to read out everything on the screen to you! In the new Narrator you can use touch gestures to navigate around the screen. You flick left with one finger to go back one item and flick wright with one finger to move to the next…

                          3 votes
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                            0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make it possible to sync patients contact information (including picture) with iPhone or Outlook

                            It would be very productive to have patients contact information synced with iPhone or Outlook to be able to communicate better.
                            When patient calls, the receptionist will know about the caller before even unswering the call, and will be able to open patients file immediately. No existing patient calls will be missed. The calls may be answered with greeting the patient by his/her name when picking up the phone. A lot of other things can be managed better if this integration was possible.

                            2 votes
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                              0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                            • Payments recorded in Dentrix coordinated with Quicken

                              Whether with Quicken or Quickbooks, any payments for the day posted in Dentrix, we should have the option of having it cross-posted in Quicken. Since most people pay bills using a Quicken check writing program, this helps in giving us a monthly and yearly summary of paid expenses and income without having to run to separate programs. Since Dentrix is working with MSWord, coordinating with Quicken should be convenient and easy.

                              22 votes
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                                3 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                              • Demand Force Charting

                                Need communication between Dentrix and DF (chart note, office journal entry) when email reminders are sent for dental cleaning reminders.

                                8 votes
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                                  1 comment  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                • 304 votes
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                                    47 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                    Trevor Terry responded

                                    This is a great idea, thank you for sharing it!

                                  • IPad/Apple compatibility - allow full Dentrix system functionality on iPad

                                    We would love for dentrix to be compatable with Apple so that we can view the G4 system on our ipad

                                    167 votes
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                                      13 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                    • ID Card Scanner (Insurance Card, Drivers License, etc)

                                      Every medical office that I go to, runs my ins and drivers license through a card scannner that integrates with their software and goes directly into my file on computer

                                      147 votes
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                                        11 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow OpenOffice.org or other word processor

                                        Dentrix automatically tries to open Microsoft Word whenever a document needs editing, or a letter to be sent or any word processing needs to be done. Our office uses OpenOffice.org, other offices use word-processors other than Microsoft word, why can't we just have the default word processors loaded???

                                        87 votes
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                                          7 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                          Trevor Terry responded

                                          Thank you for the feedback, it is much appreciated.

                                        • 34 votes
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                                            3 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
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