Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

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  1. Non-scheduled ASAP list

    We need a way to keep track of those patients who don't want to make an appointment but want to be called ASAP for an opening on hygiene. Right now, all I have is a pad of paper on which I put names, phone numbers and if they want a specific day or time of day. Just seems like a printable list would make it so much easier to keep up with.

    205 votes
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      6 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
    • Addition ASAP list for unscheduled patients

      I think it would be extremely helpful if the ASAP list had an option of adding non-scheduled patients to that list. The make up of the ASAP list is just patients that are scheduled but would like to get in sooner. However, we have run into the situation where our patients are looking for a specific day or time but do not want to be scheduled out but just called if a cancellation occurs. Would that be an option? As of right now I just have a bunch of sticky notes on my desk of all the patients that want…

      2 votes
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        1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
      • Goals are not showing up in the Production Schedule Calendar

        I have goals entered through Practice Manager, but it is showing up 0 in the mini calendar on the Appointment book.

        1 vote
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          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
          • When entering a new patient, there should be a birthday field so we are aware

            When entering a new patient on the schedule, there should be a birthday field to enter patients birthday so hygiene is aware of age of patient to plan and set up.

            4 votes
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              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
              • ASAP in the appt list

                you need to be able to pull up the asap list for appts in the future that want to come in sooner. The system will not let you go into the future but a few days at a time. You need to see at least one month out to able to bring people forward for a sooner appt. This new list does not work!!

                1 vote
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                  0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                • Pinboard

                  Make the pinboard longer and the tabs shorter so that we can see more of the appointments at one time.

                  1 vote
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                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                  • ASAP LIST DOES NOT WORK

                    G7 ASAP LIST DOES NOT WORK

                    4 votes
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                      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                    • An optional flag, to warn if I schedule a cleaning appointment prior to 6 months

                      A nice improvement would be an optional flag, to warn if I schedule a cleaning appointment prior to 6 months. Sometimes people will call for their appointment as soon as they get the postcard, and I'll accidentally schedule the cleaning too soon. It's awful to not get paid because it's too soon.

                      465 votes
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                        7 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Total production by operatories.

                        The total production can be viewed at the top of each operatory. This way you can keep an eye on production goals for each chair.

                        2 votes
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                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Medical alert Pop up

                          instead of having to create a patient alert for any medical correspondence, have the medical alert pop up when you enter a patients file. Sometimes after entering the questionnaire and making sure the medical alerts are in properly, its a hassle and easily forgotten to have to add another alert

                          5 votes
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                            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Appointment history showing ALL history for appointment changes

                            It would be great if the history section of appointments showed ALL changes to appointments, including every time an appointment is rescheduled and when it was moved and by whom as well as who originally created the appointment and when. I have seen several other people post this same suggestion, and the feedback has been that this update went into effect in March, however the history section still does not include ALL history. Thanks.

                            8 votes
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                              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                            • Holidays we want to be able to have a plain "holiday office closed" choice setting up yearly

                              Please enhance holiday selection in practice schedule set up so that you can just click Holiday and not have to say yearly because only Christmas and 4th of July fall on the same date each year.

                              1 vote
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                                0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Just upgraded from G5 to G6. There has been a regression in the amount of key strokes to key in the assistant, doctor, chair time.

                                Just upgraded from G5 to G6. There has been a regression in the amount of key strokes to key in the assistant, doctor, chair time in the Time Pattern section of the Appointment Information. It now requires a double key stroke to make one change. It used to take only a single key stroke. It takes 6 key strokes to cycle through a blank to slash to X. This needs to be returned to the previous single key stroke protocol!

                                4 votes
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                                  0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Opening/Closing schedule by Provider/OP at same time.

                                  The capability to change the hours open or closed on the schedule in blocks of time and more than 1 provider/OP at a time.

                                  1 vote
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                                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow for scheduling alternate weeks

                                    Our office works alternate Saturdays which means I have to go in the schedule and close every other Saturday into eternity. There should be a way to have an alternating week schedule by checking a box.

                                    7 votes
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                                      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please seperate the ok and cancel buttons in the appointment information

                                      In the appointment information box the ok and cancel buttons are too close to one another. When scheduling a new patient I often I end up canceling the entire appointment. I intend to click ok, but accidently hit cancel
                                      Please move these buttons apart.

                                      1 vote
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                                        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • View Appointment Notes on the ASAP List

                                        I would be so helpful when viewing the ASAP list if there was an additional column that showed any notes that are on the appointment. We make notes on the appointment of preferences the patient may have in regards to time, day, provider, etc. It would eliminate so much wasted time if we were able to view those with out having to open each appointment.

                                        4 votes
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                                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Provider Vacation

                                          Being able to have a provider off and it will update the appt book without having to go in each OP and close it for the day. Just 1 click to close the Dr. and the OP at the same time.

                                          3 votes
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                                            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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