Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. When entering a new patient, there should be a birthday field so we are aware

    When entering a new patient on the schedule, there should be a birthday field to enter patients birthday so hygiene is aware of age of patient to plan and set up.

    1 vote
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      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
    • Pinboard

      Make the pinboard longer and the tabs shorter so that we can see more of the appointments at one time.

      1 vote
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        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
      • Non-scheduled ASAP list

        We need a way to keep track of those patients who don't want to make an appointment but want to be called ASAP for an opening on hygiene. Right now, all I have is a pad of paper on which I put names, phone numbers and if they want a specific day or time of day. Just seems like a printable list would make it so much easier to keep up with.

        202 votes
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          5 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
        • Appointment history showing ALL history for appointment changes

          It would be great if the history section of appointments showed ALL changes to appointments, including every time an appointment is rescheduled and when it was moved and by whom as well as who originally created the appointment and when. I have seen several other people post this same suggestion, and the feedback has been that this update went into effect in March, however the history section still does not include ALL history. Thanks.

          8 votes
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            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
          • Holidays we want to be able to have a plain "holiday office closed" choice setting up yearly

            Please enhance holiday selection in practice schedule set up so that you can just click Holiday and not have to say yearly because only Christmas and 4th of July fall on the same date each year.

            1 vote
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              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
            • Just upgraded from G5 to G6. There has been a regression in the amount of key strokes to key in the assistant, doctor, chair time.

              Just upgraded from G5 to G6. There has been a regression in the amount of key strokes to key in the assistant, doctor, chair time in the Time Pattern section of the Appointment Information. It now requires a double key stroke to make one change. It used to take only a single key stroke. It takes 6 key strokes to cycle through a blank to slash to X. This needs to be returned to the previous single key stroke protocol!

              4 votes
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                0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
              • Opening/Closing schedule by Provider/OP at same time.

                The capability to change the hours open or closed on the schedule in blocks of time and more than 1 provider/OP at a time.

                1 vote
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                  0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow for scheduling alternate weeks

                  Our office works alternate Saturdays which means I have to go in the schedule and close every other Saturday into eternity. There should be a way to have an alternating week schedule by checking a box.

                  7 votes
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                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please seperate the ok and cancel buttons in the appointment information

                    In the appointment information box the ok and cancel buttons are too close to one another. When scheduling a new patient I often I end up canceling the entire appointment. I intend to click ok, but accidently hit cancel
                    Please move these buttons apart.

                    1 vote
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                      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                    • View Appointment Notes on the ASAP List

                      I would be so helpful when viewing the ASAP list if there was an additional column that showed any notes that are on the appointment. We make notes on the appointment of preferences the patient may have in regards to time, day, provider, etc. It would eliminate so much wasted time if we were able to view those with out having to open each appointment.

                      4 votes
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                        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Provider Vacation

                        Being able to have a provider off and it will update the appt book without having to go in each OP and close it for the day. Just 1 click to close the Dr. and the OP at the same time.

                        3 votes
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                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                        • ASAP LIST DOES NOT WORK

                          G7 ASAP LIST DOES NOT WORK

                          1 vote
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                            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                            • Print off appointments through Dentrix for patients

                              Patients lose the cards and rarely put the appointments in planners or their phones. Then they are forgetting their times or calling saying it was this time and not what is listed on Dentrix. So once we have them scheduled, have a way to print off that sheet to give to them instead of us manually writing it

                              1 vote
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                                1 comment  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow for reordering of Appointment Reasons

                                You should be able to reorder the appointment reasons under the definitions window to allow for more frequently used reasons to moved to the top for quicker access.

                                6 votes
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                                  0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Problems with our template default hours.

                                  Our template default hours for Mondays are 9 am to 1 pm and 2 pm to 5 pm. For some unknown reason the template defaulted to our office only being open from 2-5. It had blocked out Dr.'s OP from 9-1pm every Monday forever. I called Dentrix Support to ask how I could fix this problem as it would look like Dr.'s OP was closed every Monday from 9-1pm. The support department said there was not a way to fix this problem other than doing each and every Monday individually. I explained that it would take hours to change each…

                                  1 vote
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                                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • text messages only on weekdays

                                    our text message sever does text message on the weekends and I wish it did not. I would like just MOnday thru Friday.

                                    1 vote
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                                      0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow only one user to access the same appt at the same time.

                                      We often have more than one person confirming appts at the same time. By locking out the appt when accessed, another team member will not be able to access the appt.

                                      12 votes
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                                        0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please move the month calendar view from the left side of the screen to the right side with the other daily/weekly schedule views

                                        Why is the month calendar on the opposite side of the screen as the rest of the schedule calendar buttons? Please move the month calendar button to the right side so all the schedule view buttons are on the same side. Or maybe give a toggle option to allow the existing monthly calendar view on the right side to be viewed as a month calendar like the upper left button or the month calendar button like the existing month calendar on the right side. Coming from Easy Dental, I miss the month calendar button on the right side with the…

                                        7 votes
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                                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Dentrix appointement list

                                          The problem is when writing a note in an unscheduled appointment we are unable to copy and paste the note in another unscheduled appointment of a different provider. It makes you go out of the unscheduled list, open them up on the appointment book look up the pt. and then paste the note. This makes it very challenging when patients have more than one unscheduled appointment or more than one family that has an unscheduled appointment. Please fix the problem. Thank you

                                          1 vote
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                                            0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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