Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. We need to have a report to calculate # of returning patients from active or inactive to active status.

    We need a report to calculate # of returning patients from archive or inactive status to active status.

    15 votes
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      2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Provider time scheduled report

      Be able to run a report for how many hours a provider was scheduled in a week/month/year

      1 vote
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        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • New, more detailed, production report

        Would like to see a production report that takes into account adjustments taken for preferred provider discounts, other adjustment AND lab costs for any and all patients during a given period. The purpose of this report is that some providers are paid on production, after discounting for adjustments AND lab costs.

        1 vote
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          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • reports

          There needs to be a way to pull a report that can tell you what new patients have paid since they began as a patient. It's impossible for us to see where are marketing has a good return if we can not pull reports like this.

          1 vote
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • track the length of each patients visit times

              A report to track the length of time a patient actually spent in the office for each appointment. Example to be able to run a report to see how long John Doe was in for his New Patient Exam, how long a John Doe was here for his crown and how long he was in the office for one filling.

              1 vote
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Separating production reports

                Creating a report that can show you how much you are collecting in hygiene vs how much you are collecting in treatment. That way you know how each area is producing.

                1 vote
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • When running an Audit Report, it may be useful to add an Audit of employees who entered Employee Referrals for patients.

                  When running an Audit Report, it may be useful to add an Audit of employees who entered Employee Referrals for patients.

                  1 vote
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Create the ability to run an unscheduled treatment report by procedure code.

                      I would like to run a report for unscheduled treatment by procedure code. This would allow us to contact specific patients in regards to specials that directly positively affect them based on previous recommended treatment.

                      3 votes
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                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • create an aging report that would run provider credits by patient and NOT guarantor

                        I am working on reallocating patient balances that were applied incorrectly. The report I am using is the AGING REPORT. I am selecting PROVIDER CREDITS. My problem is that the first parameter only runs the report by GUARANTOR. Is there an option to run it by PATIENT so that I can see each family member?
                        is there another report I could be using? The goal is to re-allocate to not only proper provider, but also proper family member, so that I am not only fixing the "family" balance, but also each individual family member.

                        1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • report showing fee's

                          would love to be able to print out one report showing old fee's with new fee's & the difference between the two?

                          1 vote
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Include batched claims that were never sent in the Insurance claims to process report

                            Include batched claims that were never sent in the Insurance claims to process report

                            142 votes
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                              6 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Insurance claims batched

                              be able to run a report to see insurance claims batched but have not been sent. so that you can re create them to send to the insurance company, instead of having to run the insurance aging report.

                              114 votes
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                                10 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • reports

                                It would be beneficial if Dentrix had a way to generate a report that provided the collection amount per procedure code. When generating the production analysis, it provides only the method of payment i.e. cash, check, insurance payment, etc. It would be helpful to know how much of your overall collection was allocated to each specific procedure code. Thank you!

                                5 votes
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • END of DAY !!- OMG- worst!! break down!- Total insurance cks and pt checks!! same w/CC's grand total!!!

                                  mc/visa 15.00
                                  discover 10.00 total 25.00

                                  cash 10.00
                                  ins ck 150.00
                                  pt cks 100.00 total 160.00 ( I will upload late an example)

                                  4 votes
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Track when Statements last ran/printed

                                    Keep record of when Statements were ran/printed for those instances were it needs to be "proved" this task was completed.

                                    1 vote
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                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Tracking unsent claims

                                      Could you please add a report to track when claims are batched but not sent?

                                      1 vote
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Make a feature to where you can search a code and see what all patients have had that done in the current year

                                        Make a report that will show you a certain dental code and what patients have had it done in the last 12 months.

                                        1 vote
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Please make a report availabe for NUMBER OF PATIENTS SEEN IN A CERTAIN TIME PERIOD.

                                          Need a report for number of pt visits within a certain time period.
                                          In my case from July 1, 2017 to Sept 1, 2018.

                                          2 votes
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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