Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. eclaims in the batch

    Claims that are batched: You should be able to open a claim from the batch and make any changes/ add attachments, etc. Would be a lot more efficient than going to each ledger individually.

    2 votes
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      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • Add the ability to delete users (in addition to Inactivating them)

      It would be nice to be able to delete a provider in addition to the ability to Inactivate them.

      2 votes
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        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • email statements

        add the option to email statements! Like Estatements!

        14 votes
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          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • Aging Report-

          I would like to be able to run the aging report on specific date ranges.
          For Example from 01/01/2016 to 12/01/2018

          1 vote
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            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • fee schedule update automatically for several ins. co. not just fee for service.

            we have 9 we are in network with and to post by each code takes forever to do. Most of the time we have to go back to pulling out the PAPER fee schedule since we don't have time to update.

            1 vote
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              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
            • Statement of Accounts "Sort Transactions By"

              When Printing Statement of Accounts and sorting by patient name instead of date of service for a large family the statement becomes two to three pages sometimes, so products, Sales tax, cosmetic procedures and payments that are not billed to insurance gets lumped on the last page instead of right under the item lines that were sent to insurance on the same date of service. Patients get confused and it looks like we did not post their payment on the date they made it until they flip to the next page. If we sort by date, then it looks just…

              1 vote
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                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
              • route slips should show PREMED before any other HX

                The route slips should not list health history/medical alerts in alphabetical order. There's not enough room for PREMED and HBP which are clearly the most important ones! If a patient has Allergies, Asthma, Cancer, and dizziness/fainting...that's all that can go on the RS and it's easy to miss a premed reminder if so. To me, they should have a way to prioritize them!

                1 vote
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                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • Fix the goals set up with the practice analysis

                  We use the practice analysis, goal set up and have for years. Now you have to adjust the view on the appointment book to choose just one provider and it gives you a completely inaccurate number that posts on the Scheduled Production, Goal and Variance. It was correct on previous G5 and now with G6.6 it is not accurate at all. Please fix this as we view this daily to watch how close we are to monthly goals

                  1 vote
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                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow attachments to be added when using the create primary dental insurance claim button in office manager

                    Because oftentimes claims don't get created or submitted due to user error, it would be great if you could use the "Create Primary Dental Ins Claim" button in office manger to generate all claims for the day and have the ability to add attachments without having to return to the patient ledger, edit the claim, and add the attachment.

                    1 vote
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                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                      • create a report of batched claims that were deleted unintentionally

                        create a report of batched claims that were deleted unintentionally to get those claims out asap~!

                        1 vote
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                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • cdt code mess up by dentrix coders and documenters

                          what i have uncovered is a single dentrix fix that is needed 9130 , it appears on the print fee schedule with wrong verbage and it does not appear in the maintenance of fee schedules.......it is not there. The other errors i found are in the documentation on the www article the article on the web site needs two fixes 2983 and 7311 their verbage is wrong. happy updates

                          1 vote
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                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                          • I previously had a summary printed of how many of each procedure was done from 1/1/18 to 1/1/19, I wondered if it were possible to print th

                            I previously had a summary printed of how many of each procedure was done from 1/1/18 to 1/1/19, I wondered if it were possible to print the same report but with the dollar amout charged vs what we actually got paid per procedure during that time frame?

                            1 vote
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                              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • Last statement date on aging reports.

                              When I printed my aging report, one of the first things I checked and verified was the last statement date for each patient, as a back up to ensure they were all being sent in a timely matter. I was informed with the new update this feature is no longer available. I understand that the aging report and billing are separate but this was a nice double check for us, that also happened to be a lot quicker. I really need this feature back!!

                              3 votes
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                                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • Better exporting to PDF

                                Why did Dentrix make a sudden incompatibility with Microsoft Print to PDF printer? Know there are soooooo many steps because you have to import to the document center and then export from there. Terrible and time consuming flaw!!

                                3 votes
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                                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make it possible to put in a date range for aging reports

                                  Our office breaks down our statistics and we would like to be able to break down insurance aging reports and standard aging reports by month, we believe that it would be a good feature to include a date range for these reports

                                  1 vote
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                                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Email Billing Statement to all at once.

                                    The ability to send billing statements electronically en masse all at once just like quick bill and electronic billing. The cost of postage is becoming increasingly prohibitive. Electronic billing by email is free.

                                    1 vote
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                                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • A report to compare production and collections based on insurance type

                                      A report to compare production and collections based on insurance type.

                                      4 votes
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                                        1 comment  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Save daysheet to PDF instead of printing every day

                                          Instead of printing daysheet daily, being able to save to pdf file would be nice.

                                          4 votes
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                                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
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