Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Employee Password Lock Out

    Please give admin the rights to just unlock an employee who has gotten themselves locked out!! We (admins) need to be able to unlock an employee if they get themselves locked out of Dentrix. Waiting 15 minutes for it to reset is very difficult when you're on a timed schedule. And resetting a new password every time they get locked out will only cause them to get locked out more often. It was suggested they write their password down but that defeats the purpose of having the passwords in the first place because they could end up leaving it laying…

    4 votes
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      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • We would like a report that would run average transactions per patient

      My doctor would like a report that shows average transactions per patient.

      1 vote
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        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • adjustment types

        Making adjustment, payment types more user friendly. So that managers/owners can move the lists up and down and add, as a practice progresses and changes the lists need to be more adjustable.

        1 vote
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          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • A collection report by procedure code

          I need to know how much we collected for specific codes.

          1 vote
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            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • Fee Schedules Report to compare schedules

            I'd like a report to select specific fee schedules to compare to each other, not necessarily in a range.

            3 votes
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              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
            • Office Manager - Reports

              Option to delete only Printed reports as opposed to Displayed/Printed.
              When there are printed walk-out statements/route slips/etc scattered throughout the OM and displayed daily reports you'd like to keep, its a process to click on each individual printed report for deletion.

              3 votes
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                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
              • We need to be able to add additional employees to Dentrix. We can no longer add new people.

                Need to add more space so we can add new team members to Dentrix. Dentrix will no longer allow us to add new employees.

                15 votes
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                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • adjustments

                  adding more to the difintions for adjustments too few at the moment

                  1 vote
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                    1 comment  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • RESUBMITTED CLAIMS PT LIST

                    We like to keep track of daily details even to the penny. We would find it helpful if we could have a PATIENT LIST for RESUBMITTED CLAIMS for the day it was resubmitted...we found our end of day numbers off one day but the numbers came from that 'list" thank goodness we kept track....would be helpful to make option for this for end of day paperwork/audit/tax etc...

                    2 votes
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                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow mobile numbers on DailyAppointment List

                      Currently when the Daily Appointment List is generated from Office Manager, the only phone number that shows up is the one listed as "home" in the family file.

                      9 votes
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                        2 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow for audit trail tracking of claims sent. Too many front office people in my office blaming each other for sending the claims wrong.

                        Allow for audit trail tracking of claims sent. Too many front office people in my office blaming each other for sending the claims wrong. I cannot see who keeps sending the claims wrong in my office without the appropriate attachments.

                        4 votes
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                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • Option to remove/change retiring/deleted CDT codes in bulk

                          Option to remove/change retiring/deleted CDT codes in bulk.
                          Every year there are new codes that are constantly being removed/changed. I would like the option to be able to just select those codes and "archive them" or move them to "none" without manually going one by one into each code.

                          1 vote
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                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                          • notes/audit trail report

                            It would be great if the entry of Notes would be recorded on the audit trail report.

                            1 vote
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                              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • A date filter for outstanding insurance,

                              so that outstanding insurance claims can be checked by the week and by certain date ranges

                              1 vote
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                                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • Quick books

                                Create a way to upload the daily deposit directly into Quick Books!! Would save me tons of time!! I am going to pay my accountant to do this for me- I can upload my credit card statements and my bank statements to Quickbooks- Why can't I upload the Daily deposit to Quick Books??? please help me save time and $$

                                1 vote
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                                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Report on total revenue received from patients without dental benifits.

                                    revenue report on total collections for patients without insurance within the last 12 months

                                    1 vote
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                                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Practice Analysis

                                      It would be a big help if we were able to tell which patient had what procedure. While running a practice analysis report we came to an inaccuracy and were off 1.67 for a sale, and could not figure out where the discrepancy lay. I had to go through months and months of ledgers, whereas a report would have been so much easier!

                                      1 vote
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                                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                        • we have a new Dr. and she wants to see her projected production

                                          Aside from practice production, there should be a feature that allows Dr.'s to see their future production (how much money they are scheduled for tomorrow, the next week, or the entire month). I.e if the new doctor wants to see how much production she is scheduled for in the upcoming week that would be very helpful so they know exactly what ball park range they will be producing at and have an idea of how busy they are and how much money they are going to make. This is important to them as individuals.

                                          1 vote
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                                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
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