Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Audit Trails for all changes made to dentrix. Especially the patient ledger.

    Audit Trails for all changes made to dentrix. Especially the patient ledger.

    4 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. ADA codes listed on family ledger - alot of people need it for their HSA/FHA accounts

    ADA codes listed on family ledger - alot of people need it for their HSA/FHA accounts

    4 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. The ability to run the evening reports by SELECTED providers...not just FROM-TO

    When running end of the day reports, please have the option to select which providers are run on the report. Currently it is FROM-TO and extremely time consuming when trying to balance bulk checks. Thank you!!

    2 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have claims auto delete from office mgr after payment has been posted

    have them auto delete OR add a search bar to pull pt up so we don't have to filter through all the claims

    3 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add month, date year (or date span) to description of day sheet and deposit slip

    Most days we have several day sheets and deposit slips in the batch processor in office manager that we are looking at, but not necessarily printing. Can you please add in the description what date or date span they are for. You already have (Alphabetical) or (Chronological) in there. It would keep us from having to open all of them to find the one we are working on.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. Deposit Slip

    It would be nice to be able to rearrange the order on the deposit slip

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  7. A collection report by procedure code

    I need to know how much we collected for specific codes.

    21 votes
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    2 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create a report for claims that have been "BATCHED" but not sent!

    There is claims that get batched but not sent to the insurance company all the time. There needs to be a report to generate so it is not detected 30 days later after checking insurance aging report!

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  9. Inactivate patients in bulk and not 1 by 1

    We need a way of pulling a report for all patients that have not been in the office for 3 years or more and a button to inactivate all of those patients at once.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hygiene Report

    Would like a report that generates a list of patients who have been seen for treatment only but we have never seen them for a cleaning. Would like to contact them to set up appt. to increase hygiene production. Thank you.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  11. Billing

    I run weekly billing statements for our office. I would like to be able to only see the patients that have outstanding bills WITHIN 30, 60 and/or 90 days after insurance has paid. Unfortunately it's currently after so I have to spend almost an hour weeding through older bills with a past due due balance from even up to a year ago. I have called Dentrix twice reguarding this issue and they said they can't change any settings for that because it's not programmed in like that. Dentrix reps told me to voice my opinion here. Thank you for your…

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. Report showing percentage of self pay patients

    There should be the ability to run a report showing the percentage of existing patients do not have dental ins. and are self-pay

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. Delete options

    delete options in batch processor should have printed/displayed separated

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  14. email statements

    add the option to email statements! Like Estatements!

    17 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  16. Re-order Payment Types

    We want to be able to re-order payment types. So for example all of the over the counter payments are at the top. We have had Dentrix for 30 years so ours are not set up in good order. Thank you.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  17. Production Info

    Run a report for pt retention, average production per patient and average production per new patient.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  18. Collections manager show last statement date

    It would be great if the collections manager feature could have a column to show the last statement date. I know we can filter by last statement date but if the patient has never had a statement before they will not show up on the list. An option to print or batch a statement from the collections manager would be helpful as well.

    3 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. When Deleting a Provider, can we do it while we are open business hours and everyone is still in dentrix? It would make Life Easier :)

    Especially when you never used that provider at all. Just be able to delete them completely.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  20. eclaims in the batch

    Claims that are batched: You should be able to open a claim from the batch and make any changes/ add attachments, etc. Would be a lot more efficient than going to each ledger individually.

    2 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
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