Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. We need to be able to add additional employees to Dentrix. We can no longer add new people.

    Need to add more space so we can add new team members to Dentrix. Dentrix will no longer allow us to add new employees.

    15 votes
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      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow mobile numbers on DailyAppointment List

      Currently when the Daily Appointment List is generated from Office Manager, the only phone number that shows up is the one listed as "home" in the family file.

      8 votes
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        2 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • # of open hygiene appointments

        We would love a report you can run to see how many future and past hygiene appointments are open.

        4 votes
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          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to re-arrange fee schedules without having to relink patients

          Insurance companies frequently discontinue plans and when we remove the schedules, they leave gaps in the list. Not only does it make it more difficult to keep the insurance plans grouped together (such as the Cigna HMO and DeltaCare HMO plans), it also creates unusable fee schedule numbers for new plans. Often the insurances come out with several plans in a new series, and we like to keep them together. If we try to re-organize the schedules now, we would have to manually re-link every patient to the new fee schedule number.

          6 votes
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            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • I would love to see a search bar added to the top of the office mgr so when I am deleting claims after the payments are posted, I can find t

            I would love to see a search bar added to the top of the office mgr so when I am deleting claims after the payments are posted, I can find them faster. Sometimes the name does not correspond with the date. Or maybe the claim would auto delete when the ins payment was posted. It would SAVE TIME!!

            1 vote
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              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
            • 3 votes
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                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
              • Allowing for deleted events to be traced in the audit trail manager

                Allow deleted events that were on the schedule and deleted to be found on the audit trail

                1 vote
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                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • More options on Practice Avisor

                  I have the total production and collections for last year - I was hoping to have a report that would show that and the breakdown of each month within the year and include additional data like new patients how how much each provider produced - I can do this manually with day sheets but was hoping there was a nicer report like the practice advisor that could offer something more professional looking to present to my owner doctor.

                  5 votes
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                    1 comment  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • Adjustment Daysheet Note

                    Adjustment Daysheet- add the note on the daysheet for that adjustment after the patients name.

                    4 votes
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                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                    • Duplicate Prompt Window for Insurance and employers

                      It would be nice if while adding a new insurance or employer, if there is a duplicate plan in the system it will prompt you to let you know before you save it. This would avoid the system bulking up with unnecessary plans and employers that take up space. And no longer need to purge.

                      1 vote
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                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                      • ways to export or inport data such as payment tables

                        have populated pay table, would like to be able to put that table to another ins plan

                        3 votes
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                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • To be able to enter 5 digit user names for new employees

                          To be able to enter 5 digit user names for new employees

                          1 vote
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                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                          • Changing how to narrow down route slips

                            I am curious about the possibility of printing route slips by provider and narrowing down who I specifically print them out for. Overall I was curious what I can do If say all but 1 or 2 providers don't want route slips printed; can I still massively print route slips for the majority of providers in our office but not for those 1 or 2 providers who don't want/need the route slips for their patients without printing route slips for all and then throwing away/shredding the slips for the providers that don't use them

                            3 votes
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                              0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • quickbill-itemize list of all procedures reguardless how many bills go out

                              quickbill-itemize list of all procedures reguardless how many bills go out- i have patients calling every month wanting an itemize list but after a few bills it no longer shows what the bill is for

                              1 vote
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                                0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • Report for per provider contacts with patients

                                Need a report that will allow me to see how many provider contacts a patient has within a time range. Ex: patient "A" sees a hyg and a dr, this would count as 2 contacts for this patient.

                                1 vote
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                                  0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • Report for Account Payments

                                  A report that shows payments made to an account within a set time period. For example: Payments made to an account the 1st quarter of the year.

                                  3 votes
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                                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • inactivating a past employee

                                    I wish there was a way you can inactive past employee's I'm not sure why you have to merge them to another employee. Why can't they just be put inactive if they no longer work at our office?

                                    2 votes
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                                      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Online Training Video for Cleaning up Database

                                      My boss is considering selling he practice in the next couple of years and I recently inquired the support team if there were any training videos/classes/online support for cleaning up the dentrix database to prepare it for acquisition. I believe creating these training modules would benefit the practices that are considering selling their practices. to provide for an easier and smoother transition.

                                      1 vote
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                                        0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Real Referral dB perhaps in the eDex module

                                        We need to track a lot of info on our Referrals. What days are they open? What is the front desk persons name? What is the name of the practice. Many offices have a corporate name with many doctors working. A notes section so we can add what we feel is important. You are so close with the eDex module but the module simply does not work. It locks up and loses the info that was just typed in.

                                        3 votes
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                                          0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Collections by date

                                          My accountant needs a day by day reconciliation preferably on one sheet showing payments made each day.

                                          1 vote
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                                            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
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