Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Audit Trails for all changes made to dentrix. Especially the patient ledger.

    Audit Trails for all changes made to dentrix. Especially the patient ledger.

    8 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. ADA codes listed on family ledger - alot of people need it for their HSA/FHA accounts

    ADA codes listed on family ledger - alot of people need it for their HSA/FHA accounts

    8 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. It would be great to run a report that would show me what the unscheduled treatment is for my patients currently on the schedule.

    I am trying to run a report that shows me what unscheduled treatment my current patients ON THE SCHEDULE have. Every time I run the Unscheduled Treatment Plan report, it gives me very inaccurate results. Having this fixed would be very helpful.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. I think adding a way to purge all unscheduled treatment over a certain span of time from the treatment planner would be very beneficial

    I think adding a way to purge all unscheduled treatment over a certain span of time from the treatment planner would be very beneficial

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  5. Deposit Slip

    It would be nice to be able to rearrange the order on the deposit slip

    4 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. processor

    In the Batch Processor, there should be an easier way to delete multiple reports. Rather than selecting them one by one by one. If we could delete by day would be really great and save a lot of time. I don't want to delete ALL eSent claims, just the older ones.

    3 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hygiene Report

    Would like a report that generates a list of patients who have been seen for treatment only but we have never seen them for a cleaning. Would like to contact them to set up appt. to increase hygiene production. Thank you.

    2 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  9. Audit Trail Report

    The "audit trail report" currently shows you if a user logged in and did an override for another user BUT....it doesn't show what patient they were looking out or what they were doing. It just shows if they did an override for the document center or ledger, etc. Would be very nice to know what patient they were looking at.

    3 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  10. A collection report by procedure code

    I need to know how much we collected for specific codes.

    24 votes
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    2 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  11. make the highlighted line in collection manager darker. It is hard to see.

    make the highlighted line in collection manager darker. It is hard to see.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. Rejected treatment plans should not show up in the unscheduled treatment plan list

    Rejected treatment plans still show up on the unscheduled treatment plan list when dates are before the "rejected date". This makes this list completely inaccurate.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. email statements

    add the option to email statements! Like Estatements!

    26 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  14. The ability to run the evening reports by SELECTED providers...not just FROM-TO

    When running end of the day reports, please have the option to select which providers are run on the report. Currently it is FROM-TO and extremely time consuming when trying to balance bulk checks. Thank you!!

    2 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. Have claims auto delete from office mgr after payment has been posted

    have them auto delete OR add a search bar to pull pt up so we don't have to filter through all the claims

    3 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add month, date year (or date span) to description of day sheet and deposit slip

    Most days we have several day sheets and deposit slips in the batch processor in office manager that we are looking at, but not necessarily printing. Can you please add in the description what date or date span they are for. You already have (Alphabetical) or (Chronological) in there. It would keep us from having to open all of them to find the one we are working on.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  17. eclaims in the batch

    Claims that are batched: You should be able to open a claim from the batch and make any changes/ add attachments, etc. Would be a lot more efficient than going to each ledger individually.

    5 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add the ability to delete users (in addition to Inactivating them)

    It would be nice to be able to delete a provider in addition to the ability to Inactivate them.

    5 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. Create a report for claims that have been "BATCHED" but not sent!

    There is claims that get batched but not sent to the insurance company all the time. There needs to be a report to generate so it is not detected 30 days later after checking insurance aging report!

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow attachments to be added when using the create primary dental insurance claim button in office manager

    Because oftentimes claims don't get created or submitted due to user error, it would be great if you could use the "Create Primary Dental Ins Claim" button in office manger to generate all claims for the day and have the ability to add attachments without having to return to the patient ledger, edit the claim, and add the attachment.

    2 votes
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