Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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  1. Lab Case manager-sending case back to Lab

    When a case is received and then we select send back to lab and put new info in notes-I do not want it to show it has been received still
    (11:07:24) You said:
    since it is being sent back the received field should be blank and not have a date in that field, how do I change or delete that date if sending back

    3 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. search lab case manager

    When in a patient's chart, you should be able to click on the lab case manager button and it pulls ONLY that patient's relevant lab cases. It is so time consuming to open the module, stop it from trying to load every patient, then open the search box, enter the patient's name and wait 20 minutes while it searches through every single patient in the practice.
    Every other module is pt specific when you open it, why not this one?

    3 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. Lab Cases

    We are wanting to utilize the lab case part of Dentrix more. A few years ago when I used Dentrix when we posted a crown procedure code it would ask us if we wante to create a lab case and in the morning we would get a reminder of what cases were due. Is there still an option to do that?

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. There needs to be a way to embed the dentist's signature on the lab script to satisfy our state dental Board Rules.

    There needs to be a way to embed the dentist's signature on the lab script to satisfy our state dental Board Rules. We currently print and sign and send the script to the lab with the case. We are supposed to keep a duplicate copy of the work order according to our state board. The duplicate does not have the signature, and is therefore not a true duplicate. It makes no sense to scan the lab script and place it in the document center, when all that is needed is a signature embed feature on the edit lab case setup.

    3 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  5. Dentrix should be able to generate & print a patient's age & gender on lab scripts.

    Most labs need a patient's age and gender. It would be great to have the option to add this information to the lab script instead of having to write it in under the note section.

    It would also be nice to have the option to print the actual time a patient is scheduled to return on the lab script.

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change lab slip color on Appointment

    Would love to have the "L" on the appointment change colors when the case has been marked as received. That way we can know from the schedule if we are missing a case without having to open the lab manager.

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lab Case Manager Cost Summary

    It would be nice to have an option to be able to print a summary of the costs input into lab case manager. So at the end of the month, we can print it out and figure out how much we are spending on lab fees. This would be an amazing feature for offices that still use labs!

    2 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  8. 3 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  9. Lab case alerts

    It would be nice to have a general alert show up on the schedule a couple days before a lab case it due back so that we can follow through and make sure we have all we need BEFORE the patient comes in the door. For instance, if I create a lab case for J.Smith and he is scheduled for Jan 30, it would be so great if on Jan 28 there was an alert on the schedule that a lab case is due in two days so that we can follow up and make sure it's been delivered, or…

    6 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  10. Lab Case follow up reminder

    The tracker/manager is very useful to indicate current labs that are sent out. Another way to prevent any lab cases from being left to the side/forgotten/falling through the cracks is by having a pop-up reminder appearing on the appointment book.

    By being able to set up an alert in let say... 1 week, the office can follow up with the laboratory and check for the status of the lab case. This way the office can catch if the shipped out lab case was misplaced or received by the laboratory. Additionally this can be a way to help remind the office…

    5 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  11. Lab history per patient.

    Under lab Case Manager, G7, ability to quickly list history for the active patient.

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. Lab Case Manager - allow tracking number COLUMN

    Would like to see a column added to the Lab Case Manager for the TRACKING NUMBER. We send cases out in large groups to an out of state lab. We would like to be able to see a list of cases in that tracking group. The lab case itself already has a place to enter the tracking number in the individual cases. Would be nice to be able to see that tracking number on the Lab Case Manager screen.

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. To be able to reprint a lab prescription once it's been written and printed. We had to use the snip it tool to screen shot and then re-print

    Make an option to reprint a lab case prescription. It only prints when the lab case is created, if for any reason you need to reprint that same exact lab prescription you are not able to.

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  14. I was looking for a way to track lab cases by due date. A way to run a report daily to see what cases are due back that day.

    I was looking for a way to track lab cases by due date. A way to run a report daily to see what cases are due back that day. This way we can stay on top of a case that may be late coming back.

    6 votes
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    1 comment  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. Lab Case numbers

    Allow more than 9 digits for the lab case #. Labs these days have 10 digits or more.

    2 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve the Lab Case Manager.

    1) We should have a feature for the clinician to sign the lab prescription from the creating lab case (as in Clinical Notes) - so it protects the practice and the patient legally.

    2) Right now There is a lab script # - In the state of Fl, we need to have our own Duplicated Lab Script # - Dentrix should be able to generate and assign automatically a lab script # when a new case is being created - (no just when it's being sent electronically via DDX)

    3) Teeth Chart and Shade - As of Right now, the…

    24 votes
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    5 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  17. Undo Archived lab cases

    Please add a way to undo an archive of a patient's lab case. We have a case that was archived by mistake and can't undo it.

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  18. Detach Appointment from Lab Case

    When attaching an appointment to a lab case, since the appointment window does not include the Description of the appointment, it only shows the procedure Code, if there are several appointments showing, it is easy to accidentally attach the wrong appointment to the case. There needs to be some way of DETACHING that appointment from the case. Currently, you can SWITCH appointments that are attached to the case, but if the correct appointment does not yet exist - as in "we'll call you when the crown is in the office to set up that insert appointment" - then you're either…

    19 votes
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    3 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. a way to print out lab bill fees

    we had a patient that wanted a refund on partials. well tell her she needs to pay the lab bills. she wanted a copy of what the lab bills were. there is no way to print the lab fees from dentrix. Make IT HAPPEN DENTRIX GURUS!!

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have an option to use provider info for lab case prescriptions

    I would like to have the option to use provider info for lab cases so that the address in the lab prescription would be the address associated with the provider chosen in the family file. We have 10 doctors and multiple locations, and have to cross out and handwrite the address each time because it can only default to 1 of our addresses.

    1 vote
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
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