Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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  1. Lab Case follow up reminder

    The tracker/manager is very useful to indicate current labs that are sent out. Another way to prevent any lab cases from being left to the side/forgotten/falling through the cracks is by having a pop-up reminder appearing on the appointment book.

    By being able to set up an alert in let say... 1 week, the office can follow up with the laboratory and check for the status of the lab case. This way the office can catch if the shipped out lab case was misplaced or received by the laboratory. Additionally this can be a way to help remind the office…

    1 vote
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      0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • To be able to reprint a lab prescription once it's been written and printed. We had to use the snip it tool to screen shot and then re-print

      Make an option to reprint a lab case prescription. It only prints when the lab case is created, if for any reason you need to reprint that same exact lab prescription you are not able to.

      1 vote
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        0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • a way to print out lab bill fees

        we had a patient that wanted a refund on partials. well tell her she needs to pay the lab bills. she wanted a copy of what the lab bills were. there is no way to print the lab fees from dentrix. Make IT HAPPEN DENTRIX GURUS!!

        1 vote
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          0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • Have an option to use provider info for lab case prescriptions

          I would like to have the option to use provider info for lab cases so that the address in the lab prescription would be the address associated with the provider chosen in the family file. We have 10 doctors and multiple locations, and have to cross out and handwrite the address each time because it can only default to 1 of our addresses.

          1 vote
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            0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • 3 votes
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              0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
            • 3 votes
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                0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
              • Lab Manager load cases from newest to oldest

                Have the Lab Manager load the most current cases first so we can stop the lab manager from loading once it has 25 or 50 cases on the screen. If it's loading from the newest, that will give us the information we are looking for more quickly.

                2 votes
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                  0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • Lab case history by pt

                  Be able to easily pull up all previous lab cases of a single patient by patient name

                  4 votes
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                    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • I was looking for a way to track lab cases by due date. A way to run a report daily to see what cases are due back that day.

                    I was looking for a way to track lab cases by due date. A way to run a report daily to see what cases are due back that day. This way we can stay on top of a case that may be late coming back.

                    3 votes
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                      0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make it so we can enter most current labs first on list

                      When entering labs the most current ones added are at the bottom of the list. It would be nice to be able to put labs that we are currently using at the top of the list due to not having to scroll down to the bottom of the list all the time.

                      1 vote
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                        0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                      • In lab manager, it would be great to have an alert, warning or a highlight to indicate a case was not received by the received date.

                        In lab manager, it would be great to have an alert, warning or a highlight to indicate a case was not received by the received date. This would allow the office to call the lab and find out what is the delay and make sure a patient is not coming in for nothing.

                        5 votes
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                          0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • Lab Case reports

                          Dentrix please allow lab cases to be exported to excel.

                          The current set up pulls up the monthly report but it sends it to batch one case at time.

                          I would like to be able to export my entire monthly cases to excel to compare the names and charges we are receiving from all the labs we use.

                          Thank you :)

                          3 votes
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                            0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                          • I would like to be able to print a report of lab cases out and due. would be great if this could be done for the month.

                            able to see a months worth of lab cases. or at least a list of lab cases out and due. the screen shot is not very informative.

                            5 votes
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                              0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • Would like to be able to print a list of the labs we use with their information

                              Would like to be able to print a list of the labs we use with their information

                              4 votes
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                                0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • Lab Case numbers

                                Allow more than 9 digits for the lab case #. Labs these days have 10 digits or more.

                                1 vote
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                                  0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • Improve the Lab Case Manager.

                                  1) We should have a feature for the clinician to sign the lab prescription from the creating lab case (as in Clinical Notes) - so it protects the practice and the patient legally.

                                  2) Right now There is a lab script # - In the state of Fl, we need to have our own Duplicated Lab Script # - Dentrix should be able to generate and assign automatically a lab script # when a new case is being created - (no just when it's being sent electronically via DDX)

                                  3) Teeth Chart and Shade - As of Right now, the…

                                  18 votes
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                                    5 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Customize Printed Lab Prescriptions

                                    I would like to be able to set up the prescription print out. I would like to choose where the location of the patient name, category type, lab name, shade, special instructions, and I would also like to be able to add sections/fields if I desire.
                                    At our office we have recently started producing crowns in-house using the Cerec milling machine. I would like to be able to add fields/sections/categories that is more customized to my needs. For example, I would like to be able to create my own drop down lists to include things such as type of material…

                                    12 votes
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                                      0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • LAB CASE MANGER SCHEDULING PICKUPS LINKS WITH TRACKING

                                      Need to be able to set up labs and shipping carriers, i.e. UPS, USPS, FEDEX, etc. within the lab case manager set up that will hyperlink to that entite's website for scheduling the pick-up, etc. of a case. Also, linked to the entered tracking number to each applicable shipping service so that all the assistant needs to do is to click on the tracking number entered and arrange for a pick up or delivery.

                                      11 votes
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                                        2 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Being able to see what is attached in a patient's lab case

                                        When something is attached to a patient's lab case it only lists the attached item as a file name....no image of said attachment is available to view. It would be nice to be able to view the material ID stickers for crowns our office seats.

                                        Also-- attachment is only in the "edit" part of the patient's lab case......it would make more sense if the attachment was in "case information".

                                        1 vote
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                                          0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Lab Manager - If we do not make an appointment to seat the crown, we cannot attach the lab information to that appointment after the fact.

                                          We want to be able to attach the lab manager file to an appointment even when the appointment is made after the lab manager entry has been made. Currently you cannot attach the lab manager entry to an appointment after the fact. If we don't make a seat date appointment at the first appt when we create the lab manager file for that crown, then we cannot attach it after. Hope this makes sense.

                                          2 votes
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                                            0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
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