Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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  1. Lab Case Manager Cost Summary

    It would be nice to have an option to be able to print a summary of the costs input into lab case manager. So at the end of the month, we can print it out and figure out how much we are spending on lab fees. This would be an amazing feature for offices that still use labs!

    2 votes
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      0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • 3 votes
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        0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
      • Lab case alerts

        It would be nice to have a general alert show up on the schedule a couple days before a lab case it due back so that we can follow through and make sure we have all we need BEFORE the patient comes in the door. For instance, if I create a lab case for J.Smith and he is scheduled for Jan 30, it would be so great if on Jan 28 there was an alert on the schedule that a lab case is due in two days so that we can follow up and make sure it's been delivered, or…

        6 votes
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          0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
        • Lab Case follow up reminder

          The tracker/manager is very useful to indicate current labs that are sent out. Another way to prevent any lab cases from being left to the side/forgotten/falling through the cracks is by having a pop-up reminder appearing on the appointment book.

          By being able to set up an alert in let say... 1 week, the office can follow up with the laboratory and check for the status of the lab case. This way the office can catch if the shipped out lab case was misplaced or received by the laboratory. Additionally this can be a way to help remind the office…

          5 votes
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            0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • Lab history per patient.

            Under lab Case Manager, G7, ability to quickly list history for the active patient.

            1 vote
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              0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
            • Lab Case Manager - allow tracking number COLUMN

              Would like to see a column added to the Lab Case Manager for the TRACKING NUMBER. We send cases out in large groups to an out of state lab. We would like to be able to see a list of cases in that tracking group. The lab case itself already has a place to enter the tracking number in the individual cases. Would be nice to be able to see that tracking number on the Lab Case Manager screen.

              1 vote
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                0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
              • To be able to reprint a lab prescription once it's been written and printed. We had to use the snip it tool to screen shot and then re-print

                Make an option to reprint a lab case prescription. It only prints when the lab case is created, if for any reason you need to reprint that same exact lab prescription you are not able to.

                1 vote
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                  0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                • I was looking for a way to track lab cases by due date. A way to run a report daily to see what cases are due back that day.

                  I was looking for a way to track lab cases by due date. A way to run a report daily to see what cases are due back that day. This way we can stay on top of a case that may be late coming back.

                  6 votes
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                    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • Lab Case numbers

                    Allow more than 9 digits for the lab case #. Labs these days have 10 digits or more.

                    2 votes
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                      0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                    • a way to print out lab bill fees

                      we had a patient that wanted a refund on partials. well tell her she needs to pay the lab bills. she wanted a copy of what the lab bills were. there is no way to print the lab fees from dentrix. Make IT HAPPEN DENTRIX GURUS!!

                      1 vote
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                        0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have an option to use provider info for lab case prescriptions

                        I would like to have the option to use provider info for lab cases so that the address in the lab prescription would be the address associated with the provider chosen in the family file. We have 10 doctors and multiple locations, and have to cross out and handwrite the address each time because it can only default to 1 of our addresses.

                        1 vote
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                          0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3 votes
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                            0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                          • 3 votes
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                              0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                            • Lab Manager load cases from newest to oldest

                              Have the Lab Manager load the most current cases first so we can stop the lab manager from loading once it has 25 or 50 cases on the screen. If it's loading from the newest, that will give us the information we are looking for more quickly.

                              2 votes
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                                0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                              • Lab case history by pt

                                Be able to easily pull up all previous lab cases of a single patient by patient name

                                4 votes
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                                  0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make it so we can enter most current labs first on list

                                  When entering labs the most current ones added are at the bottom of the list. It would be nice to be able to put labs that we are currently using at the top of the list due to not having to scroll down to the bottom of the list all the time.

                                  1 vote
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                                    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                  • In lab manager, it would be great to have an alert, warning or a highlight to indicate a case was not received by the received date.

                                    In lab manager, it would be great to have an alert, warning or a highlight to indicate a case was not received by the received date. This would allow the office to call the lab and find out what is the delay and make sure a patient is not coming in for nothing.

                                    5 votes
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                                      0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Lab Case reports

                                      Dentrix please allow lab cases to be exported to excel.

                                      The current set up pulls up the monthly report but it sends it to batch one case at time.

                                      I would like to be able to export my entire monthly cases to excel to compare the names and charges we are receiving from all the labs we use.

                                      Thank you :)

                                      3 votes
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                                        0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I would like to be able to print a report of lab cases out and due. would be great if this could be done for the month.

                                        able to see a months worth of lab cases. or at least a list of lab cases out and due. the screen shot is not very informative.

                                        5 votes
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                                          0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Lab cases past due alert

                                          There should be some kind of an alert to let you know when a case has not been received. Cases sometimes don't come back from the lab in time and may go unoticed, perhaps if the date is flasing or highlighted it would be a reminder to check on the case and when it will be back from the lab.

                                          18 votes
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                                            0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
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