Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. You currently only have married, single, child or other as options in the Patient Information file. I would like you to add Widowed .

    We need the option to indicate that a patient is widowed or divorced because it is not appropriate to say they are single after their spouse has passed away.

    3 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
    • hippa box in the patient information box

      Along with the consent box to put in the date of the signed consent, it would be very helpful to have the same for the signed hippa. Currently, there is not a productive method of keeping track of this.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
      • MAKE IT SAY LAND LINE NOT HOME PHONE

        MAKE IT SAY LAND LINE NOT HOME PHONE

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
        • share subscriber file

          I would like the ability to share the insured information via different family files rather than creating a duplicate patient just to enter insured info. i.e. divorced couple sharing insurance but not family file, grown children responsible for their own balance but still under parents insurance. We have had the rare occasion when spouses don't want to pay for each other's balance and when sending statements it doesn't look well. I know Eaglesoft has this ability and it is very easy to use.

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
          • Household income report

            We need to have an option for tracking a patients household income. When applying for certain Grants for our dental office they always ask demographics and household income ranges.

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
            • Ethnicity and race options

              We need to have the option of recording this for Grants that we are applying for. They always ask the demographics of our patients and there is no way of tracking ethnicity. Thais is a very important feature that needs to be added.

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
              • I would like to be able to archive patients if the family balance is zero.

                I would like to be able to archive patients if the family balance is zero.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                • Eservices - Custom SMS message to send to any patient from Family file

                  Want to add a way to send a custom TXT message to any patient without having to add an appointment in the appointment book and uploading to appointment manager in ecentral then sending the message via the hyperlink.

                  4 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                  • "Primary" phone number instead of "mobile" or "home"

                    I would love to see an option to note a patients "primary" number and secondary number and then what it is - whether it be a mobile or home number. It then be nice to be able to have the PRIMARY number be an option on the schedule view. Some patients prefer to use a home number, while others prefer to use a mobile.

                    67 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                    • gender update

                      has the issue with gender been resolved? Is dentrix going to add and "other " to the family file? Just this week, I have had a number of patients either write in other or non binary and not circle male or female

                      13 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                      • Medications List

                        Include a section where we can list medications.
                        (currently we are scanning the list patient provide; when hand written they are not always legible)

                        8 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                        • G7 Health HX Update Medical Cond-when you inactivate a condition it still shows up on the patient visit form. Should not show when inactive.

                          G7 Health HX Update Medical Condition-when you inactivate a condition it still shows up on the patient visit form. Should not show when inactivated.

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                          • I would like to be able to print a report of patients who do not have a list visit date

                            I would like to be able to print a report of patients who do not have a list visit date. That would allow me to "clean up" our patient files.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              2 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                            • Health History

                              There is so much space on family file, and everything is bunched at the top. Need an area that lists out consent forms and dates they were signed, and to go one step further add alerts to the appointments when a HH form is needed.

                              4 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                              • a Complete Insurance Verification form that we can use when calling insurance (downgrades info etc)

                                Create an Insurance Verification form that is easy to adjust to our needs, example: Composite yes or no on downgrade to amalgam, they cover 2 or 4 quads SRPs in a day.
                                We call insurance with many questions on Bridge missing tooth clause etc, Fluoride once or twice a year, to the date or any time etc

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                • Search for patients by e-mail

                                  I think that it would be extremely helpful to be able to look up patients by their e-mail addresses! I just discovered this flaw due to some inactive e-mail addresses, and I can't find the family files that they belong to. Obviously, I can't update them :/

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Family file should reflect pending claims on the coverage vs used portion

                                    I have had issues where the ledger shows a current proc. not being covered. If you look in the family file under the coverage/used it shows there are still benefits available. So you have to go into the ledger and search pending claims to see if the pt will be maxed. If the family file took into consideration pending claims we would know that the pt will be maxed when the pending claims are paid.

                                    6 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                    • I would like to be able to change patient status to inactive for all patients who have not had an appointment in a specific time period .

                                      I would like to be able to change patient status to inactive for all patients who have not had an appointment in a specific time period.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add the option to send statements electronically via patients' email

                                        Add the option to send statements electronically via patients' email either by single statement or all statements that have an email address in the family file.

                                        6 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 12 13
                                          • Don't see your idea?

                                          Feedback and Knowledge Base