Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

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You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. flagging patients who are due for a medical history update

    We like to have an updated medical history for every patient every 2 years. Other than pulling every single chart to check for when the last update was done, it would be nice to have a place on dentrix to mark when they are due for a new med history update. The flag could come up on the patient chart just like when they are due for prophy or x-rays.

    364 votes
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      9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Have a way to hide inactivated providers.

      Have a way to hide inactivated providers.

      12 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • After Hours/Weekend Installation

        Over the years Dentrix Application modules (binaries) have grown in size. I remember them being distributed in diskettes, then CD's onto DVDs and now via Cloud. The data being stored has also increased several folds (thanks to the paperless offices). Because of these increases (binaries as well as data), Dentrix version Upgrades can no longer fit in a standard lunch break. A typical upgrade from G5 to G6 could take anywhere from three to five hours, if everything goes smooth, and that too just on the Server.

        What I would recommend is HSPS/Dentrix accommodate a Weekend window for Upgrades only…

        4 votes
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          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Balance Owed

          Please Make it possible to see what the patient currently owes, not just an estimate. Make it that you could view what the individual patient owes and then the family. Highlight it in red to separate it. This would save a lot of time at front desk.

          2 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Archiving a patient

            You should not be able to archive a patient if they have an appointment scheduled. A window should pop up telling you that the patient you are trying to archive has a future appointment in the schedule and tell you that the appointment must be deleted before you can archive.

            7 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • create a way to increase the display font in the reports module

              create a way to increase the display font in the reports module

              4 votes
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Fonts

                PLEASE make it to where we can make the font bigger in the office manager or any other part of dentrix, increasing the resolution on our screens just pushes everything together

                15 votes
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • It would be wonderful if there was an area to add new patient insurance information without actually activating them as patients.

                  Currently there is no way to add additional information for a new pt. It would be great to have a family file, with insurance available for new patients. This would allow new patients to receive treatment more efficiently.

                  51 votes
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                    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Dentalink to support more users

                    , HAve a practice with 40 workstations and it Breaks the server by running it at 100% CPU

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Update statement for credit card on file use

                      Add a field on the returned portion of the statement to keep credit card information on file for future payments. "BOX [ ] Would you like us to keep this card information for future payments?" or "I authorize this office to keep this card information on file for future payments". Something like this allow the patient to give us their CC information for future payments.

                      1 vote
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • I need to Add, change and renumber the Adjustments. Dentrix won't let me renumber, I want to make this as easy as possible for the front

                            I need to Add, change and renumber the Adjustments. Dentrix won't let me renumber, I want to make this as easy as possible for the front. I was told they were numbered according to when they were entered.

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • In the new G7 update, it would be helpful is the boxes on the medical alert could be made larger and smaller as needed.

                              In the new G7 update, it would be helpful is the boxes on the medical alert could be made larger and smaller as needed. Although you can see nine medications patient reported medications we have plenty of patients that are on more than 9 medications.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • 4 votes
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Wait holds are unacceptable. We pay for service support, I've used Dentrix for the past 5 years and this has not changed.

                                  Wait holds are unacceptable. We pay for service support, I've used Dentrix for the past 5 years and this has not changed.

                                  4 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • billing provider separate from non-productive care provider

                                    We have multiple doctors who's patients see on of 4 hygienists. Production is by the doctor so there is no way to track production by hygienist.

                                    1 vote
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • The Password requirements for G7 are too long. Please return to G6 standards. We log in and out many times per day.

                                        The Password requirements for G7 are too long.
                                        Please return to G6 standards.
                                        We log in/out many times per day.

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • ONE place to change units for procedures for ALL patients

                                          After changing the units in the procedure code set up and the continuing care set up screens it should update for all of the patients. Right now, you have to do it in every patient's family file, even after I changed you in settings. There should be a way to change it for all patients in these two set ups.

                                          1 vote
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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