Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. flagging patients who are due for a medical history update

    We like to have an updated medical history for every patient every 2 years. Other than pulling every single chart to check for when the last update was done, it would be nice to have a place on dentrix to mark when they are due for a new med history update. The flag could come up on the patient chart just like when they are due for prophy or x-rays.

    432 votes
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    12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Have a way to hide inactivated providers.

    Have a way to hide inactivated providers.

    23 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Open up more than one patient at a time

    We should be able to open more than one patient at a time. It can be very frustrating when front desk is in the middle of something on one patient and then an assistant needs a treatment plan checked or something else and we have to close out what we were currently working on to help the assistant get what they need.

    9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. patient health history

    patient health history- physician contact should have a direct link to the edex where there is already populated doctor information available to attach to a patients physician contact file.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Balance Owed

    Please Make it possible to see what the patient currently owes, not just an estimate. Make it that you could view what the individual patient owes and then the family. Highlight it in red to separate it. This would save a lot of time at front desk.

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Individual Password Override

    The new password requirement is driving the doctor crazy! With so many other passwords for other orgs that he belongs to, he doesn't want to have to keep changing the Dentrix password. Is there a way to override the password for one individual?

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Route slip printing

    We would love to be able to print route slips from one column at once instead of having to print them off individually.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Touch a phone number to dial a patient from Dentrix Mobile

    https://mobile-slate.ident.com/patient/show/425956123
    The url above shows a patient's information: Phone Number and e-mail, However, if I click on the patient e-mail an email client will prep a message. The same thing should be enabled for a patient's phone number. It's much easier on a mobile phone to touch the phone number and dial the patient immediately. Similar to Mail to: where the phone number is prefix with "Tel:"

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. After Hours/Weekend Installation

    Over the years Dentrix Application modules (binaries) have grown in size. I remember them being distributed in diskettes, then CD's onto DVDs and now via Cloud. The data being stored has also increased several folds (thanks to the paperless offices). Because of these increases (binaries as well as data), Dentrix version Upgrades can no longer fit in a standard lunch break. A typical upgrade from G5 to G6 could take anywhere from three to five hours, if everything goes smooth, and that too just on the Server.

    What I would recommend is HSPS/Dentrix accommodate a Weekend window for Upgrades only…

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Combine List of Pharmacies

    Our office currently has all our most used pharmacies entered into eDex. Now we have to enter the info into the new hh module and we are looking to start e-prescribe and will need to enter same info for that. Is there a way to pull the info from eDex to be used in all areas where pharmacy info is needed?

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Medication list - more characters

    We need more room to enter generic names for combination medications like Adderall (Amphetamine/Dextroamphetamine).

    I just commented on another improvement request about this, but I'm now regretting not being more specific when making requests about the new health history module. It falls far short of ideal. 20 characters does not cut it for medication names. I'd be happy to consult on the next revision of this, wish I had been in the room before this release was finalized. After reading one of the other comments about this, I'm also concerned that we will have patients adding to this list when…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Inactivate Procedure Codes

    Would like the capability to inactivate a procedure code rather than just hiding it.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Health History

    Would love to have ability to add multiple physicians in the new Health History module. Would also like "Pain Management" added to type of physician or the ability to add/edit the list ourselves.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Pop-up alert attached to specific procedures

    Specific pop up alerts attached to specific procedures, for example, an alert reminding you to offer patient a specific product when making an appointment for extractions.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. I would like a list of head of household, contact number, email address for a certain date range.

    I would like a list of head of household, contact number, email address for a certain date range.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Availability to dictate clinical notes into patient charts?

    It would be wonderful if the clinical notes could be dictated and recorded in the patient chart.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Touch screen

    PLEASE create a patch or a function enabling Dentrix to allow for the installation of a touch screen monitor or tablet to be used to mirror what a staff member is presenting to a pt (i.e., TP, consent, hh update, anything needing signature) so pt can sign on the device, it can be saved by staff instantly to pts doc center all without the waste of printing and scanning endless amounts of paper and time!!!! THANK YOU

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Archiving a patient

    You should not be able to archive a patient if they have an appointment scheduled. A window should pop up telling you that the patient you are trying to archive has a future appointment in the schedule and tell you that the appointment must be deleted before you can archive.

    10 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Remove "if you would like to review patient information, please click on a form below" from online forms

    This is a glitch that needs to be fixed. Patient is filling out the forms and is asked to review the form. There is a button they can click to review the form, but instead of just reviewing, they need to fill the form again. We get people who spent three times more time because they click the button and instead of just reviewing , another version of the same form is submitted. we end up with many duplicates on our server, and the patient is spending too much time getting into an endless cycle. This is happening only when…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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