Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. flagging patients who are due for a medical history update

    We like to have an updated medical history for every patient every 2 years. Other than pulling every single chart to check for when the last update was done, it would be nice to have a place on dentrix to mark when they are due for a new med history update. The flag could come up on the patient chart just like when they are due for prophy or x-rays.

    235 votes
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      8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • It would be wonderful if there was an area to add new patient insurance information without actually activating them as patients.

      Currently there is no way to add additional information for a new pt. It would be great to have a family file, with insurance available for new patients. This would allow new patients to receive treatment more efficiently.

      43 votes
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        3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Fonts

        PLEASE make it to where we can make the font bigger in the office manager or any other part of dentrix, increasing the resolution on our screens just pushes everything together

        7 votes
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Have your developers actually have a "Get together session" with Practice Managers.

          Quit upgrading Dentrix and fix all of the issues each module has communicating with eachother.

          9 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Default all Exam CDT Codes to the DDS, without having to change it manually. At least in Michigan. Hygienist are not allowed to diagnose.

            Default all CDT Exam codes to the DDS. These codes Should not have to be changed manually EVERY TIME! At least in the State of Michigan where the Hygienist is not allowed to diagnose. When you set complete the Comp, or Periodic, or Limited, whatever exam type it is, should automatically default to the DDS!

            4 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • customization of route slip

              if the route slip could be customized to display the information office staff would need. i.e. email address added

              3 votes
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • It would be nice to have the medications the patient is on printed out on the route slip.

                One of our hygienists would like to see the medications patients are on put on the route slip. It does have the medical alert which shows the conditions but it would be great to have the medications as well so she can quickly review it with the patient. We have older patients at our office who would prefer to review it on a piece of paper rather than the computer screen.

                1 vote
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Dentalink

                  Dentalinks could use a complete overhaul. We have an intercom system at our office that is the bomb! but are losing it I wish someone would take a look at it. It really is genius

                  1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Darken look of Icons on left of screen in 12.0

                    Darken look of Icons on left of screen in 12.0. They are difficult to view with a privacy screen.

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • Disable Payment Agreement "PopUp" Notice

                        It'd be nice if we could disable the "popup" notice that there are Payment Agreements due for processing. This would stop it from being checked off as do not show today by our clinical staff, which affects our staff that processes payments.

                        1 vote
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Billing statement

                          When generating a new billing statement, that statement is always generated to the HOH and can be confusing to some patients, when generating a billing statement, we should be able to address the billing statement to the patient that is incurring the balance.

                          4 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can we please have the option of billiing one person in the family and print a statement for just one person

                            Can we please have the option of billiing one person in the family and print a statement for just one person

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Chat Feature between users (staff)

                              Chat Feature between users (staff)

                              3 votes
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Give patient info box at top an option to hide

                                EZDental 12 upgrade includes a patient info box at the top of every page - includes pt name, DOB, age, gender, phone, provider name, and ins info (primary and secondary). Some of our operatory monitors are well-positioned for use in patient education, so the info box is potentially visible to the patient seated in the chair. That is all well and good, except when the info displayed is not for that particular patient - a potential HIPAA violation. Please make it so that info box can be disabled or hidden!

                                1 vote
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Edit procedures for secondary providers

                                  I'd like to see a way to customize the procedures that get assigned to a secondary provider.

                                  3 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Be able to make codes default to insurance pays 0, but still be able to bill insurance.

                                    Be able to make codes default to insurance pays 0, but still be able to bill insurance. In procedure code set up be able to set a default insurance payment of zero for specific codes. An example is the TAP appliance. I still want to file and bill it but most of the time insurance does not pay. Would like to be able to set up the codes under office manager that way we don't have to do it by individual insurance companies.

                                    3 votes
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • On the guarantor ledger, make an entry when a statement is sent.

                                      When a statement is generated, it would be so helpful if it was a line item on the guarantor's ledger. Now, you can only see at the bottom when the last statement was sent. Some patients have to receive 2-3 statements with colorful embellishments before they even open the mail. If you could see right on the ledger that they already received several statements, that would make our job easier.

                                      4 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Attach user to every thing done while they are signed in.

                                        Every thing done in Dentrix should have the user who did it attached to it so if there a question about something (x-rays that were taken, documents that were put in, etc) you know who to ask!!

                                        3 votes
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Patient email should show on Patient Route Slip

                                          Patient email should show on Patient Route Slip

                                          1 vote
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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