Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. I want Dentrix to handle messages/questions from patients for staff including notifications to the appropriately flagged staff

    I would like to be able to manage phone messages using Dentrix. For example, if a patient calls to ask a question, I would like to be able to (Best Solution): take down the message in the patients Journal and either notify the Doctor in Dentrix or (Second Best Solution): print out the message with the details of the message including call back number and give it to the Doctor. Do either of these solutions exist?

    1 vote
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      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
    • Referrals

      It would be great to be able to print a referral to a specialist and have all the patients information on the form. Name, address DOB and insurance information.

      1 vote
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        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
      • Would it be possible to add statements that've been printed to a patients contact module?

        Add statements that have been printed to a patients contacts module.

        1 vote
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          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
        • create a reminder for pt to get pre med reminders on their appointment reminder

          create a reminder for pt to get pre med reminders on their appointment reminder

          396 votes
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            7 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
          • PATIENT NEWSLETTERS

            WHEN SENDING NEWSLETTER THEY MUST MUST! ONLY GO TO ACTIVE PATIENT NOOOOOT TO ALL PATIENTS! INACTIVE PATIENTS GET VERY UPSET IF THEY RECEIVE EMAILS FROM US. THIS FEATURE IS EXTREMELY RIDGE AND MUST BE FIXED ASAP TO AVOID ISSUES WITH OUR INACTIVE PATIENTS.
            PLEASE LET ME KNOW WHEN THIS IS FIX. PAULA

            3 votes
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              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
              • dentilink

                Dentalink could use an upgrade with better ways to use it. Different sounds for different people to be messaged, responses to all, linked messages such as Linda -Patient Ready -Room2.

                3 votes
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                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                • ecentral email/texts to more than one email

                  ecentral emails go to one email, which is the office one. after hours or on weekends I dont check the office email. Why cant ecentral send an email when there is an incoming text to more than one email so after hours I dont have to keep checking my business email

                  1 vote
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                    0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                  • Communication manager

                    We text with our patients frequently, upon their request. We need an easier to access their information and to see past communications to them. Being able to simply type in their name and access all information would be amazing. We came from a very high performing communication manager before this and we feel a little let down with the lack of options and flexibility this system offers.

                    3 votes
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                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mass emails for newsblast

                      I would love to have the feature available to mass email our patients newsblasts. For example: End of year benefits reminders. I love this feature in Solution Reach. If y'all did this then I would really have no use for them anymore. So in other words more patient engagement features and stuff geared towards marketing. Angie

                      1 vote
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                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add a text option

                        make it possible for patients to text us as a form of contact. Currently yes they can text us only as a reply to an appt reminder. Make it an option that they can initiate a text for appt request or what ever they need.

                        11 votes
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                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                        • Texting patients

                          Would like to be able to text a patient directly at any point, whether the patient has an appt in the next 2 weeks, more than 2 weeks out, or not at all

                          61 votes
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                            7 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                          • allow patients to text back in Fill appt module

                            Allow patients to respond to a text from our office with a text

                            7 votes
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                              0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                            • we should be able to print one envelope only for a single patient, without a mail merge letter or labels for n entire list

                              ABILITY TO PRINT A ENVELOPE TO A SINGLE PATIENT FROM THAT PATIENTS ACCOUNT / FILE WITHOUT HAVING TO CREATE LETTER OR MAIL MERGES.

                              3 votes
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                                0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                              • Patient Survey's

                                With patient survey's it would be nice to have the option to post to social media sites on the first page of the survey instead of clicking next and then copy and pasting. It would be one less step for the patient and I think they would be more willing to post.
                                Also, is their an option to text a link of the survey to patients? These would be great enhancements. We know it automatically e-mails at the end of the day, but a text would be nice for certain patients as well.

                                3 votes
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                                  0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                • Mass Email for Active Patients Only

                                  We would like a way to send a mass email to only our active patients. We have found that anytime we want to send a mass email regarding, dropped insurances, end of year benefits etc.. that it sends to all of the patients in our system included patients we have listed as inactive.

                                  3 votes
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                                    0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                    • emailing reports

                                      There needs to be an easier way for reports to be emailed without going through so many steps

                                      1 vote
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                                        0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Birthdate on Patient Referral Form

                                        Can we get birthdate added to patient referral form? so it is on there when we need to send to specialist via email or fax or mail.

                                        3 votes
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                                          0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Send a group email to patient database for announcements

                                          Send a group email to all patients to announce important events, etc.

                                          1 vote
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                                            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
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