How can we improve Dentrix?

Combine Same Patient with Two Duplicate Accounts

Where duplicate accounts have been created for the same patient, offer a way to combine the two records into one.

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    Debra DuclosDebra Duclos shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared a merged idea: Merge patient account  ·   · 
    Danielle Hurts Danielle Hurts shared a merged idea: Easier way to merge duplicate ledgers and family file.  ·   · 
    PamPam shared a merged idea: .  ·   · 
    Anonymous shared a merged idea: HAVE ABILITY TO MERGE DUPLICATE PATIENTS  ·   · 
    Thomas FerdynusThomas Ferdynus shared a merged idea: Merger Patient Chart  ·   · 
    PattyPatty shared a merged idea: Ability to Merge Duplicate Chart for Same Patient  ·   · 
    LindaLinda shared a merged idea: there must be a way to merge/delete patient family file  ·   · 
    StephanieStephanie shared a merged idea: Merge 2 charts which have the same name  ·   · 
    Margarita DentalMargarita Dental shared a merged idea: Merge Family Members  ·   · 
    BarbBarb shared a merged idea: combine/merge duplicate patient accounts  ·   · 

    8 comments

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      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        This should really be a no brainer for dentrix to work on. as more and more practices become chartless, having duplicate entries with all the various chartings becomes a huge PAIN!

      • CamishaCamisha commented  ·   ·  Flag as inappropriate

        If you are entering social security numbers on all patients, it WILL alert you that the social is not unique, therefore, regardless of possible name change, you would then search the social & find the duplicate--before entering a new acct for patient.

      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        the very least, is that dentrix should alert you to the fact that they are already in the system.... and let you bail out of a patient you are currently creating

      • Professional Family DentalProfessional Family Dental commented  ·   ·  Flag as inappropriate

        This is a great suggestion. I have numerous duplicate accounts from patients who come in claiming to be first time patients; however, after they have had a new family file created, we find that they have been here a few years prior. I would like to be able to combine the patient accounts to reflect the correct history on one account instead of partial history on each.

      • johni mcarthurjohni mcarthur commented  ·   ·  Flag as inappropriate

        im trying to figure out how to change accounts, like if the child is on their own or if they are in twice?

      • BarbBarb commented  ·   ·  Flag as inappropriate

        We would like to be able to combine duplicate accounts for the same patient.

      • Debra DuclosDebra Duclos commented  ·   ·  Flag as inappropriate

        Currently there is not a solution but a work around ideas in the resource center- would love to see a solution and a way to edit in the family file.

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