On E-Mail confirmations - simply put up "Thank You for confirming" .
Make it simple for patients, they do not want to be bothered these days, everyone is busy. It is confusing, they get a small blurb that they are confirmed and most of the screen is dedicated to ask them to login or create account. LARGE LETTERS - THANK YOU FOR CONFIRMING please.
17
votes
1 comment
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Aimee
commented
Agreed. Right now they get a message to log in to fill out forms. Very confusing as we don't need any forms filled out.