How can we improve Dentrix?

"Primary" phone number instead of "mobile" or "home"

I would love to see an option to note a patients "primary" number and secondary number and then what it is - whether it be a mobile or home number. It then be nice to be able to have the PRIMARY number be an option on the schedule view. Some patients prefer to use a home number, while others prefer to use a mobile.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

5 comments

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  • James McLane, DDS commented  ·   ·  Flag as inappropriate

    Anonymous: I can confirm (up to version 17.1.307.0) based on my own testing that Advanced Search does NOT search the Home number.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is an options, just select advance search and it will search all the patients phone numbers.

  • Jenna commented  ·   ·  Flag as inappropriate

    I note this in the time to call, I will say home or work just for internal use in dentrix, current work around.

  • James McLane, DDS commented  ·   ·  Flag as inappropriate

    It would also be nice to have the phone number search ALL phone number fields. The last I checked, the default patient search box is for "Home" and ONLY searches Home, and the Advanced Search box searches everything EXCEPT for "Home", so you have to search two different places to confirm if a number isn't in your system.

  • Jacqueline Martinez commented  ·   ·  Flag as inappropriate

    I see where that could be helpful, but we have to remember that it is necessary to note which is mobile to send texts and alerts to the correct number.

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