How can we improve Dentrix?

changing the status of an appointment when rescheduled

The appointment book should automatically change the status of the appointment to "none" when moved to the pinboard. This would prevent any mistakes from thinking an appointment is confirmed when in reality, someone just forgot to change the status when it was rescheduled.

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    yourdentist@collingswoodsmile.com shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    4 comments

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      • Michelle commented  ·   ·  Flag as inappropriate

        work around for now: we have a specific status for "rescheduled." (though we wish it were automatic). By changing the status, it helps ensure that the patient continues to receive their appt reminders and confirmation texts!

      • MJ commented  ·   ·  Flag as inappropriate

        Great idea!!! We have a lot that are still confirmed... and checked that we left voicemail or talked to mom... etc

      • Anonymous commented  ·   ·  Flag as inappropriate

        APPOINTMENT STATUS CHANGED BACK TO NONE WHEN RESCHEDULED -- ALSO FOR APPOINTMENTS TO BE ABLE TO BE CHANGED TO CONFIRMED THROUGH THE AUTO-CONFIRMATION WHEN IT'S ON THE LMM STATUS =)

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