How can we improve Dentrix?

Check for patient duplicates before adding new patient

When you fill out the "Enter New Patient Information" fields and press "OK", it would be nice for Dentrix to check the fields with existing patient information in the database. If it finds a duplicate, or even 75-80% similar, it will ASK if we are sure we want to create that new patient, just in case the new patient is an existing patient's son that has the same name and address. This will prevent adding any duplicate patients and would make life A LOT easier. Thank you!

401 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • sso
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    info@eastmanonline.com shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    5 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Anonymous commented  ·   ·  Flag as inappropriate

        IT WOULD ALSO BE NICE TO BE ABLE TO MERGE TO PATIENT CHARTS IF YOU DO END UP HAVING A DUPLICATE PATIENT. I WORKED WITH ANOTHER SOFTWARE THAT HAD THAT CAPABILITY AND IT WAS A LIFESAVER.

      • James commented  ·   ·  Flag as inappropriate

        They have something like that.
        "The Social Security Number is invalid; it must be unique or left blank. Please verify that this patient has not been previously entered, or correct the Social Security Number." pops up when you try to enter a patient with the same SSN in the Dentrix system already.

      • Jill commented  ·   ·  Flag as inappropriate

        I'm surprised that this is not already active. It's standard in medical PMS. Same is true for entering coverage - there's nothing to help you see if there's already a match or something close in coverage.

      Feedback and Knowledge Base