How can we improve Dentrix?

Entering STAFF ID should be mandatory and the system should NOT just use who last made appt.

At this time when using pinboard - the computer leaves the original ID in Staff ID. When changing or making new appt - this should go blank and always require the person making the appt add their ID. The history is an important feature but this is important. IE I don't make appt anymore yet my ID is still connected to the new appt made using the pinboard.

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    Leesa Robertson shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    7 comments

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      • Ashlee D. commented  ·   ·  Flag as inappropriate

        AGREED! It should default to whoever is logged in. It makes no sense to default to who made the original appointment.

      • Jody commented  ·   ·  Flag as inappropriate

        MAYBE all the new comments will get this in the works! It's very frustrating when you don't know who scheduled and made mistakes w/. an appt.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Agreed. This is an excellent suggestion. Every change needs to be able to be attributed to poster/scheduler/staff.

      • Katrina Billiot commented  ·   ·  Flag as inappropriate

        I agree, i just made a suggestion myself, as I feel this problem exist in multiple fields that Staff members are not held accountable for, adjustments, reschedules, etc. I also feel that each staff initials should be pin protected. That way they cannot deny ownership of any situation.

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