How can we improve Dentrix?

Insurance Effective/End Date--for patient's past insurance

Add an "Effective Date" and "End Date" for the time period that the patient is covered by the insurance. Store insurance history for the patient. Would like the effective date to be included on insurance reports like Procedures Not Attached to Insurance, so there aren't several procedures on the report that are not supposed to go to insurance. Should be new fields in the Family File, and should be considered when running reports for insurance coverage, so if the date the report is run is outside of the coverage dates, it will show what the patient's coverage was at that point. [1083]

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    My Voice AdministratorAdminMy Voice Administrator (Admin, DENTRIX) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    JennettJennett shared a merged idea: A place for effective date of policy holder  ·   ·  Show description
    anonymousanonymous shared a merged idea: Insurance Effective Date Display  ·   ·  Show description
    anonymousanonymous shared a merged idea: Entering new dental insurance - effective date  ·   ·  Show description
    mireijk@hotmail.commireijk@hotmail.com shared a merged idea: New insurance plan should not be linked to past ledger history  ·   ·  Show description

    9 comments

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      • MichelleMichelle commented  ·   ·  Flag as inappropriate

        Effective date is on the insurance information page on Kodak, and it is necessary to have when calculating waiting periods. It seems it would be an easy add to that page.

      • Laurie AvitanLaurie Avitan commented  ·   ·  Flag as inappropriate

        This will really benefit our office. Otherwise you have to call the ins co. or go dig for the information. It's a loss of time

      • JennettJennett commented  ·   ·  Flag as inappropriate

        Information in Benefit Renewal is the month the plan starts per year. What I am talking about is the date each subscriber and family became effective with that plan. Some policies, for example, have a 12 month waiting period before they will pay on some services. Not every employee was hired in at the same time or at the same time of year. If that information is present in Eligibility Status screen then I can never use it. My employer will not pay for that added service.. thanks for trying. :)

      • John DillworthJohn Dillworth commented  ·   ·  Flag as inappropriate

        While we're addressing the way insurance plans function in Dentrix, I think it would be very helpful to switch Dentrix to a single-carrier system. This should help simplify the maintenance involved with carrier-related updates (e.g. mailing address changes or post-merger name changes).

      • John DillworthJohn Dillworth commented  ·   ·  Flag as inappropriate

        I agree 110% with this suggestion. At the moment, our office is using a rough work-around that involves posting administrative procedure codes in the patient's ledger to show when the coverage started/ended. It works, but it's something that should be addressed per the original poster's suggestion.

        The only thing I would like to add is that it would be great if Dentrix had a toggle in the ledger to visually depict procedures that fell within the patient's range(s) of coverage (it could be something like a faint background color). This would be very helpful for quickly spotting which procedures were ok to send out - though Dentrix should restrict sending historical procedures if they didn't fall within the coverage range.

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