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• Vickie commented  ·  August 31, 2011 09:30  ·  Flag as inappropriate  ·  Delete

  I agree wuth J Pointer its horrible the way it is now! time to go back to the drawing board!

• J Pointer commented  ·  August 09, 2011 13:37  ·  Flag as inappropriate  ·  Delete

  I completely agree with 'jshamraj'. Our manager heard about the new kiosk feature, got all excited (it's a great idea, after all), and told me to implement it. We've been trying to use it for 7 days now, and everyone agrees that it *looks* nice, but is much more trouble than it's worth. For starters, it doesn't even mark the patients as checked-in, that still needs to be done manually! Setting up questionnaires was very tedious, and due to the limited customization abilities of it we were only able to get a rough version of the forms we typically use. Once questionnaires are completed (assuming the patient actually fumbles all the way through it), getting the information imported into their family file, etc in Dentrix is so clunky, confusing, and time consuming that it's not even worth the effort. When the office gets busy, we gave up on even using it because it's such a bottleneck. I would suggest the developers actually go to a busy office and observe how the staff/patients *need* to be able to use it vs. the way it currently works. Like I said, it COULD make things much simpler, but in its current form it is actually the opposite.

• jshamraj commented  ·  July 22, 2011 05:43  ·  Flag as inappropriate  ·  Delete

  What a joke! We have spent at least 100 staff hours trying to get the kiosk/questionnaires working in a "usable" way, meaning that it works right the first time, and is actually less time-consuming, more accurate and less confusing than paper forms. We gave up. It's not even close, it's a great idea, but the implementation of both the "questionnaires" and the "kiosk" looks like it was done in 1985, LONG before there was Windows and real database technology. It's primitive, gets stuck on the simplest tasks, can't resize/zoom windows, won't import data into Dentrix when the data is right there in front of you and you can see it, but still have to type things in manually. The complete list of things that need to be fixed before this is ready to "go live" is very long, I don't have time or space for it now. We've learned some hard lessons, wasted a lot of time, and are going back to paper forms.

• Diane commented  ·  July 11, 2011 11:48  ·  Flag as inappropriate  ·  Delete

  Please remove the option for the 3 letters of first name and last ,
  just ask for full name, patients think they are not in and get fustrated the first go around. If this is changed it would be more user friendly.
  diane

• stephen hale, dds commented  ·  October 28, 2010 07:57  ·  Flag as inappropriate  ·  Delete

  When patients are filling out questionaires, either online or in our office through Kiosk, they are frequently clicking submit on the first page of a multiple page questionaire instead of the next arrow. It would eliminate a lot of confusion if the submit button was not available to click until the last page of each questionaire.

• David Tang commented  ·  August 31, 2010 07:21  ·  Flag as inappropriate  ·  Delete

  Interested in Kiosk using an ipad

• richard carter commented  ·  February 26, 2010 13:03  ·  Flag as inappropriate  ·  Delete

  I would love to see this. I like g4 because theconsent forms are set up in the tx planner so its easy to be paperless. I would like to see the questionaires on teh website be set up like a regular form and not require a lot of scrolling ie more content/screen. Most of my neighbors are using regular forms in pdf format . we could use that and translate to dentrix database easily. I am checking with a software writer to do that.

• John Mann commented  ·  February 05, 2010 11:31  ·  Flag as inappropriate  ·  Delete

  Please contact me when this is ready. I just got off the phone with tech support and was told there was no such thing in the works. I have a kiosk that has been sitting for over 6 months that I can't use b/c the questionaire is not patient friendly. You have to scroll up and down to complete the entire form. Patients would easily miss questions. I am going to try inserting page breaks until you have this completed.

• Rick Van Tran, DDS commented  ·  February 04, 2010 15:20  ·  Flag as inappropriate  ·  Delete

  we'd love to participate in the Beta

• Camisha commented  ·  February 02, 2010 12:01  ·  Flag as inappropriate  ·  Delete

  Love the idea. Want to try it out. Also paperless except HHX- it would be great to have Informed Consents for procedures to be completed at day of appt there to review & sign as well. We like to do that when the patient checks in, then they can have questions answered when they see the clinicians. Excellent. Thank you!

• Donna Davidson commented  ·  January 28, 2010 07:49  ·  Flag as inappropriate  ·  Delete

  I am definitely interested? We are building a new office and I think this would be great for us since we are paperless except for the patient questionnaire.

• Christian commented  ·  January 11, 2010 15:46  ·  Flag as inappropriate  ·  Delete

  Definitely Interested.

• AdminAdam McDaniel (Product Manager, DENTRIX) commented  ·  December 17, 2009 14:44  ·  Flag as inappropriate  ·  Delete

  Thank you for your comments. Just to keep everyone updated, we have completed the beta process and we are now working on getting our ducks in a row for final release. Some of the ideas shared on this idea are already being considered for the next version of Kiosk.

• Doc Bolton commented  ·  December 16, 2009 20:24  ·  Flag as inappropriate  ·  Delete

  I'd like to see this feature and participate in the beta. I like the idea of fingerprint scanning, I have used this technology in various settings from door locks to corporate access and particularly like the privacy protection that this would allow.

• Kristi Chapman commented  ·  December 16, 2009 15:32  ·  Flag as inappropriate  ·  Delete

  yes, interested. very. :-)

• margaret commented  ·  December 16, 2009 09:50  ·  Flag as inappropriate  ·  Delete

  I work in an office that we are going paperless and this would be great we will love to try it out

• Teresa commented  ·  December 07, 2009 07:17  ·  Flag as inappropriate  ·  Delete

  We are moving towards a paperless office and having the option of the patient to sign in would be a great place to start instead of signing their name on a list. I am interested in participating in the BETA.

• Ramsey Amin, DDS commented  ·  November 29, 2009 21:56  ·  Flag as inappropriate  ·  Delete

  I would also be interested in the Beta test.

• Pam Bonkoski commented  ·  November 02, 2009 09:49  ·  Flag as inappropriate  ·  Delete

  would love to try it

• Christina O'Brien commented  ·  October 20, 2009 08:22  ·  Flag as inappropriate  ·  Delete

  I am very interested in testing this in my office, we are currently a chartless office and I am always looking for ways to eliminate having to scan information into the doc center.