How can we improve Dentrix?

Multiple providers for an appointment

Allow more than one provider to be attached to an appointment

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    My Voice AdministratorAdminMy Voice Administrator (Admin, DENTRIX) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    ClairBearClairBear shared a merged idea: 2 bars for Appt Status  ·   ·  Show description
    KarlieKarlie shared a merged idea: multiple provider  ·   ·  Show description
    christine galechristine gale shared a merged idea: One Appointment for Two Providers  ·   ·  Show description
    Dr. T. D. ReddDr. T. D. Redd shared a merged idea: Multiple Providers per Appointment  ·   ·  Show description

    24 comments

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      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        I work in an office with two doctors & three hygienists. We have no easy way to to look at the schedule and see which doctor needs to go to which hygienist to do the check. We have to look at the family file of every hygiene patient and manually write on a printed schedule which doctor needs to check which hygienist. This is so NOT convenient in 2012. Please fix.

      • LindsayLindsay commented  ·   ·  Flag as inappropriate

        click....click..click...just to change an exam to a doctor, which is the only legal examiner! would be a huge help and time saver :)

      • KrisKris commented  ·   ·  Flag as inappropriate

        Absolutely. All day our hygienists have to change the exam to the doctor for production credit. Too much work....

      • KaraKara commented  ·   ·  Flag as inappropriate

        I agree! We have to give the hyg an appt time and make another appt for the Dr to do the exam.What a waste of time!!. An even bigger waste of time is to go and change it in the ledger! Please change this to provide multiple providers in one appt!

      • harsimratharsimrat commented  ·   ·  Flag as inappropriate

        For example, in a hygiene appointment I would like to assign the exam production to the Dr. Without making two appointments, it is not possible to split the procedures.

        However, it is possible to split payments. Please give us the ability to split procedures within one appointment.

      • Gina MarcusGina Marcus commented  ·   ·  Flag as inappropriate

        I would like to see the appointment view box ask which provider for which procedure so that the om doesn't have to go back and change the providers in the ledger before submitting an insurance claim. You have to select either the hug or the dr for all cc appts. Please add something ton specify the provider/hug to all appt procedures.

        Hint: we set up the hyg1 with the same color only lighter as prov1 so it matches and the entire office knows which dr should be checking the pt. Hope this helps.

      • Bridget HubbleBridget Hubble commented  ·   ·  Flag as inappropriate

        We just had a similar issue in our practice and we resolved it by using the staff window in the appointment box. We have four hygienests and two doctors that check hygiene. We moved the "staff" box in our appointment up to the #3 slot for appointment view just under patient name and procedure. This way if appointment is 3 or more units (in 10 minute increments) you can have a visual for which doctor is to check that hygiene patient. Also we made 2 new status colors for each doctor so they can see by color when their patient is ready to be checked in hygiene. Good luck!

      • AimeeAimee commented  ·   ·  Flag as inappropriate

        This disconnect is especially frustrating when the patient is signed up for the electronic reminders. They get two emails and two texts which confuses some patients.

      • Drs. MahaffeyDrs. Mahaffey commented  ·   ·  Flag as inappropriate

        DItto on some of these requests: Multiple provider practice: would like to visually to be able to see which patients in the hygiene appts are "assigned" to which DR. Maybe 5 units assigned to the hygienist and the other 1 unit for the DR (for a typical 6 unit appointment).

      • Shannon OglesbyShannon Oglesby commented  ·   ·  Flag as inappropriate

        We have 2 doctors in our office and there is no way for them to see which patients they need to see unless we go into each appt and type it in the appt reason. This is very time consuming. So yes I would like to have the primary provider on the appt without going to patient file.

      • Rebecca AnaclerioRebecca Anaclerio commented  ·   ·  Flag as inappropriate

        This would also help the problem I have with multiple doctors in the practice and knowing which is the patients primary provider. From the appointment book, the only way to know which Dr. should do the exam is to click on the Family File. I would like to see the hover window add the Primary Prov. to the display options.

      • Agnes HughesAgnes Hughes commented  ·   ·  Flag as inappropriate

        This is a problem even when an office has only one dentist and one hygienist. Once the appt is complete, someone has to go into the ledger and change the provider on either the exam or the prophy. If it's not done, production numbers for both are inaccurate!

      • Tera SurbeckTera Surbeck commented  ·   ·  Flag as inappropriate

        Our associate doctors are not paid for prophy's and in a busy office it is problematic for the front desk staff to always remember to change provider in the ledger. I have spoken to other offices inour area that echo the same desire.

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