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• Lori commented  ·  April 04, 2012 09:31  ·  Flag as inappropriate  ·  Delete

  This is a MUST! We need to show the patient the actual amount the Ins. will pay based on their allowances and writeoffs, etc! The the Patient Portion of the Treatment Planner will be accurate!

• LD commented  ·  January 06, 2012 11:56  ·  Flag as inappropriate  ·  Delete

  Thanks. We'll look into it.

• James McLane, DDS commented  ·  January 06, 2012 08:53  ·  Flag as inappropriate  ·  Delete

  LD: Have you investigated using the DX2007F claim format? This allows patient treatment plans, estimates and Ledger balances to use a network-contracted Fee Schedule (set in the Patient's Family File), while the sent claims will reflect your Usual\Customary Fee Schedule (set in the Plan's Insurance Data settings).

• LD commented  ·  January 06, 2012 08:47  ·  Flag as inappropriate  ·  Delete

  It would be nice to calculate this so that the estimate of the patient's portion is more accurate. We need to submit our normal fee to the insurance co. so they can calculate the fees charged in our area more accurately. If we submit the contract fee, it gives the insurance co. inacurate figures. However, Dentrix doesn't take into consideration the write off portion when calculating the patient portion estimate resulting in having to credit back the balance or going through each treatment plan item and calculating the patient portion manually.

• Anonymous commented  ·  October 22, 2011 19:23  ·  Flag as inappropriate  ·  Delete

  It would be nice to calculate the correct write off in the coverage table and also to view the writeoff for each procedure in the patient's ledger. We need a column to add our office fees, a column to enter the insurance company's allowed fees and a column to see exactly what the patient owes (without having to use a calculator).

• Myron Donesky commented  ·  September 25, 2011 13:50  ·  Flag as inappropriate  ·  Delete

  We use the DX2007F claim format also. This solves most of the problems in that estimates are based on the patient's fee schedule and these are the actual fees posted in the Ledger while the insusrance company is "billed" our UCR fee.

• Valarie Stewart, CDA, RDA, CDPMA commented  ·  August 28, 2011 19:32  ·  Flag as inappropriate  ·  Delete

  This would be of huge benefit for sure! Patient's want to see a discount noted on their printed treatment plan and it helps other team members who might schedule treatment to be aware of the discount.

• front office commented  ·  August 05, 2011 14:07  ·  Flag as inappropriate  ·  Delete

  I agree you need this feature. It gives the patient a better presentation of how much the dentist is actually writing off.

• James McLane, DDS commented  ·  July 28, 2011 07:13  ·  Flag as inappropriate  ·  Delete

  I'm not sure if it would help the previous commenters, but we use the DX2007F claim format. The patient's fee schedule is set to their insurance's schedule (in the Family File), while the Insurance fee schedule is set to our office fees (in Insurance Data). This way, the patient sees an estimate based on their actual costs and negotiated fees, while the office fees are submitted on the claim forms.

• Anonymous commented  ·  July 11, 2011 13:45  ·  Flag as inappropriate  ·  Delete

  I agree. This would allow us to more accurately quote a patient's estimated balance. Currently, the difference between the office fee and the insurance contract fee is pushed into the patients estimated portion which is inaccurate and can add up to hundreds of dollars that we have to refund or credit to their account.

• Ann commented  ·  June 01, 2011 10:00  ·  Flag as inappropriate  ·  Delete

  And....fields should be able to be manipulated by the user. Also a field for "Allowances" for insurance companies that practices participate with.

• Brittany commented  ·  March 30, 2011 15:53  ·  Flag as inappropriate  ·  Delete

  I agree it would be most beneficial to have a seperate column in the coverage table that we would be able to add our allowable fee with the different insurance companies. I would also like allowable fee to show up on the dental insurance claim screen in the ledger under estimated insurance portion. That way I can track when the insurance pays on the claim that the insurance is giving me the correct write off amounts. It would be great to have it print out on the patients statements so they can understand where out calculations are coming from. PLEASE DO THIS UPGRADE!!!

• Anonymous commented  ·  October 21, 2010 19:20  ·  Flag as inappropriate  ·  Delete

  Being able to show the treatment plan at the office's full fee and show accurate insurance estimates based on the insurance fee schedule is HUGE!!!! A few additional fields need to be added-the insurance "allowable" fee and the "write-off" column.

• Office Manager commented  ·  August 19, 2010 12:46  ·  Flag as inappropriate  ·  Delete

  This is a must have!!! Another software I used to work with had allowance tables that attached to an insurance plan so when a treatment plan was entered the allowed charge, write off and accurate patient portion were printed on the treatment plan!!! No more hand writing on TX plans Dentrix !!! PLEASE

• zach brumbach commented  ·  March 23, 2010 16:29  ·  Flag as inappropriate  ·  Delete

  I want to keep track of my adjustments/write offs and also be able give a patient an accurate estimate as a result of a PPO insurance contract. You just need to add a column in the Treatment Planner that calculates the estimate based on the PPO fee schedule. At this time you can not do both.

• Tricia Gunnerson commented  ·  March 16, 2010 10:09  ·  Flag as inappropriate  ·  Delete

  It would also be very beneficial if on statements and walk-out statements an explanation could print like "Claims are submitted with our office fees, however we have charged your account based on contracted fees with your insurance carrier."

• Troy Walton commented  ·  January 26, 2010 13:14  ·  Flag as inappropriate  ·  Delete

  I think this calculation would be ideal in the coverage table. For example, have a column with office fee and column with insurance allowable. The percentages could be determined from allowable and have the ability to calculate write off and show it to the patient. It would also be helpful the have a column in the coverage table to show what insurance would owe and what the patient owes in another column.

• Denise commented  ·  January 25, 2010 11:03  ·  Flag as inappropriate  ·  Delete

  Dr. wants to be able to show and manually change a patient's fee in a column next to the column provided with the coordinating fee schedule.
  example
  Service U/C fee patient pays
  Resin 2 surface posterior $221.00 $79.00

• Jennifer Alexander commented  ·  December 03, 2009 10:46  ·  Flag as inappropriate  ·  Delete

  This goes along with the idea of attaching adjustments to specific procedures in the ledger, which was also suggested. Great idea!

• Robert Gregg DDS commented  ·  November 11, 2009 12:48  ·  Flag as inappropriate  ·  Delete

  THESE IDEA'S AND IMPROVEMENTS ARE GREAT BUT TREATMENT PLAN RUNS TO SLOW AND NEEDS TO BE EASIER TO OPERATE.