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Auto-notify customers when there is a software update

Whenever there is a software update for DENTRIX, automatically notify the user and give options to download and install. [90342 161737 164482]

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    My Voice AdministratorAdminMy Voice Administrator (Admin, DENTRIX) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Steve RobertsAdminSteve Roberts (Admin, DENTRIX) responded  · 

    Dr. Gerard, you are absolutely correct. The DENTRIX check-for updates functionality was added in G4 and enhanced in Productivity Pack 6. DENTRIX now automatically checks for updates and makes them available to all the workstations on the network.

    You can read more about the most recent update by clicking on the followign link:

    http://www.dentrix.com/products/dentrix/whats-new.aspx

    Thanks for your feedback and happy updating!

    PS, make sure you download the Supplement Guide, it has comprehensive details about each feature.

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      • Leon F. Gerard, DDSLeon F. Gerard, DDS commented  ·   ·  Flag as inappropriate

        I've been screaming for this since v.11! Nothing would frustrate me more than spending all this time with Tech Support trying to diagnose a problem only to have them say "have you done the most recent component upgrade?" I'd say "how was I supposed to know about a new component upgrade? Why didn't anyone tell me?" I've always considered it unbelievably inconsiderate and arrogant of Dentrix to charge us so much $ for the software and for the service contract to provide Tech Support and then to NOT tell their clients when they've released an upgrade that will help their systems run more efficiently! I mean, they already have our email addresses and our fax #'s. All they'd have to do is send out a single "blast" email or fax to everyone about the new component upgrade and that's it...they've done their "due diligence". In Photoshop, it's built in that everytime you launch the program, it automatically checks for upgrades and does it. This one is a MUST!

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