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Finance charge option: skip if claims pending

When applying finance charges, give option to skip accounts or to portion of an account balance where there is an outstanding insurance claim pending payment. [199]

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5 comments

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  • Michelle commented  ·   ·  Flag as inappropriate

    This never happened with G4. Patients should not be accruing finance charges when ins. claims are pending and they have paid their portion in full.

  • Wes Lynch commented  ·   ·  Flag as inappropriate

    I "forgive" new finance charges in months that patients make payments. I now have to review statements and manually remove these charges if a payment has been made. It would be nice if I could have the option to not charge a finance charge when a payment has been made.

  • dr. cooney commented  ·   ·  Flag as inappropriate

    we would like to know why finance charges are added to pending claims even though we checked the box not to.

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