How can we improve Dentrix?

← Enhancement Requests

Edit insurance claim in History

Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan. Also be able to select certain procedures attached to a claim and resend for only those procedures. [1231 4777]

716 votes
Vote 0 votes Vote Vote
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Forgot password?
    Create a password
    I agree to the terms of service

    You'll receive a confirmation email with a link to create a password (optional).

    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    My Voice AdministratorAdminMy Voice Administrator (Admin, DENTRIX) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    AmandaAmanda shared a merged idea: When changing an insruance plan, be able to submit and old claim to the new insurance  ·   ·  Show description
    mkmk shared a merged idea: Invalidate procedure to create insurance claim  ·   ·  Show description

    4 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Forgot password?
      Create a password
      I agree to the terms of service

      You'll receive a confirmation email with a link to create a password (optional).

      Signed in as (Sign out)
      Close
      Close
      Submitting...
      • gwengwen commented  ·   ·  Flag as inappropriate

        I completely agree with this one! I cant edit it once u zero it out that is it

      • nils bengtsonnils bengtson commented  ·   ·  Flag as inappropriate

        It is more common now for an insurance company to recode some procedures, pay zero and force the office to refile with alternative benefit code(s). This edit capability would really help!

      • CathyCathy commented  ·   ·  Flag as inappropriate

        I agree, it is very frustrating especially when there is a secondary claim involved... also need to have the option so we can create secondary claims when primary claims are closed then the patient tells us there is another insurance that needs to be filed.. Very frustrating and takes extra time and white out lol

      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        This is really irritating. It would make life so much easier if you could edit the History. How many times do patients give you the wrong insurance,the claims come back as 0. Then a month later the patient gives you correct info and you can not delete the old claim to create a new claim. ugh

      Enhancement Requests: Ledger

      Knowledge Base and Helpdesk

      (thinking…)
      Reset