How can we improve Dentrix?

An optional flag, to warn if I schedule a cleaning appointment prior to 6 months

A nice improvement would be an optional flag, to warn if I schedule a cleaning appointment prior to 6 months. Sometimes people will call for their appointment as soon as they get the postcard, and I'll accidentally schedule the cleaning too soon. It's awful to not get paid because it's too soon.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    5 comments

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      • RobynnRobynn commented  ·   ·  Flag as inappropriate

        I like this idea too! It would be very helpful to not only us but our patients too who are concerned but not familiar with their benefits.

      • AlisonAlison commented  ·   ·  Flag as inappropriate

        More than that, add a frequencies field into the database so that we can note if prophy is 1/6 months, 2/CY, 2/12 month and it will alert if we are making an appointment too soon.

        We could then market target recalls better, allowing us to note when they are allowed another recall in the letter.

        Allow us to send recalls to the 2xCYs in September letting them know they have a "free" one coming up.

      • frontdesk@yaskusfamilydentalcare.comfrontdesk@yaskusfamilydentalcare.com commented  ·   ·  Flag as inappropriate

        I HAVEN'T SEEN THIS SINCE WORKING WITH PRACTICE WORKS IN 2005. THIS IS EXTREMELY HELPFUL FOR FRONT DESK PEOPLE AND PATIENTS APPRECIATE IT. I'D ALSO LIKE TO SEE A WARNING WHEN SCHEDULING SOMEONE WHO IS OUT OF INSURANCE.

      • office@cabledental.netoffice@cabledental.net commented  ·   ·  Flag as inappropriate

        In G6 when scheduling start scheduling the appointment then click on the continuing care box it will show when they are due, then you just click on pinboard on the left side it will put the appointment in the pin board box and then look for an appointment for when the patient is due and just pull it in. Make sure your CC is set up for 6 months plus 1 day and you will never do this again.

      • admin@wfesslerdds.comadmin@wfesslerdds.com commented  ·   ·  Flag as inappropriate

        OMG YES!!! This just happened to us today! Well patient called to complain about insurance not paying benefit due to frequency....for this very reason....

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