Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. month end

    The new version is not as user friendly as the previous version. Every month I have to call about resetting insurance benefits since the task scheduler refers to it in past tense when in fact the task is for the present month

    3 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Month End  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Fix PRACTICE ANALYSIS REPORT WHEN ADDING FINANCE CHARGES

        With the update of G6.6, when applying finance charges, the totals in the Practice Analysis report are not correct. For the past 3 months, the Ending Balance MTD-Current and YTD-Current on the first page are not the same as the Total Receivables in the respective columns on the second page.The difference is exactly the amount of the Finance Charges. Also, the Finance Charges on the first page under those columns is double what the actual finance charges were. We have had to run a utility every month to correct this issue.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Finance Charges  ·  Flag idea as inappropriate…  ·  Admin →
          under review  ·  Trevor Terry responded

          Thanks for reporting this issue, I will ensure that our development team is made aware of this.

        • QUESTIONNAIRES WON'T LOAD

          Since the recent upgrade to .6 we have had nothing but problems with our questionnaires. They will not download, we have called several times, had several utilities run which takes ALOT of time away from our patients as our server has to be turned off.
          This is absolutely unacceptable. We cannot run a business properly when our software doesn't work. I am on hold again, for the 4th or 5th time- again- time away from my patients!
          Why is it so difficult to get this right??

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
          • Don't see your idea?

          Feedback and Knowledge Base