Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Task list reminders

    Would like to be able to schedule reminders that display. For calls to be made, letters and reports to be printed, and various tasks, and the ability to check them off as they are done (could be added to Office Journal). Specify which provider or staff the alert is for. Also need call reminders in the appointment book. Should have an option to attach a "beep" or "chime" to the reminders to catch their attention. When the reminder pops up, should have options to cancel, remind again in five minutes, remind again in one hour, remind again in one day…

    2,443 votes
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      82 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Post-it-note capability in all modules

      Allow a notes/comments capability in all modules, with an option to attach the note to a date, patient, module, provider, insurance company, etc., or just to leave it free-floating. Option to view note in all modules when they open. Need to allow a note to be specific to a provider, that can only be accessed with their password. Note should also have reminder options to make it pop up at the patient's next appointment, or in a specified time period. [4573 63320]

      732 votes
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        30 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        Trevor Terry responded

        This is a great idea, thank you for sharing it!

      • Change the font size in all modules

        Should be able to change the font size in all modules. This will be able to make it easier to view if bigger.

        495 votes
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          64 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • search for a procedure by name or code

          When searching for a procedure it would be easier to be able to search by name not always procedure code.

          390 votes
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            46 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            Trevor Terry responded

            This is a great idea, thank you for sharing it!

          • flagging patients who are due for a medical history update

            We like to have an updated medical history for every patient every 2 years. Other than pulling every single chart to check for when the last update was done, it would be nice to have a place on dentrix to mark when they are due for a new med history update. The flag could come up on the patient chart just like when they are due for prophy or x-rays.

            295 votes
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              9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Manual Logout and Login Timeout.

              We would like Dentrix to log you out of the system after a period of inactivity. It would also be nice if the individual office had several options for the time period before the user was logged off (example: 5,10, 15 minutes). (Similar to when you are in your online bank account.) And allow the users to manually logoff/login without closing all modules

              179 votes
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                19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Remove or Archive Providers no longer with the practice

                We have maximized our providers and are no longer able to add new providers. To make room for new providers, we would like to be able to archive deceased or inactive providers.

                160 votes
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                  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  Trevor Terry responded

                  This is definetly a valid request, and it’s an understandable pain point.

                  I’d like to recommend you contact our support team though, they do have the ability to change Provider ID’s, which could potentially allow you to re-use some of the provider ID’s that weren’t used very much.

                  Either way, I’ll make sure this is documented.

                  Thanks.

                • move dentrix to the CLOUD (web based) - accessible from ANY computer with internet access

                  lets face it..."THE CLOUD" is the future of all software. dentix needs to move to a web based software accessible from any computer with internet access via internet explorter, firefox, google chrome, and safari...as well as mobile webs apps for the iPhone and Android platforms. Am I the only one that sees the advantage of this?

                  139 votes
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                    34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    Trevor Terry responded

                    We have a new Practice Management Solution called “Dentrix Ascend” which is currently in beta. It’s a cloud-based practice management software. If you are interested and want to know more please visit http://www.dentrixascend.com

                  • email

                    I would like to be able to mass email patients directly from Dentrix and for Dentrix to keep track of emails sent. I would like to be able to separate patients' email addresses into lists, for example - unscheduled and ASAP - so when I have cancellations I can take 5 seconds to mass email the patients on my list instead of spending all day calling people and leaving messages.

                    112 votes
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                      6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • a button to undo

                      A button or arrow to undo whatever you just did and you want to fix it back to how it was.

                      103 votes
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                        13 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • wireless signature pads

                        Would like to have the option to use Wireless Signatur Pad with Dentrix. Currently limited to the ePad which is USB. I have emailed information with the Software Developer Kit for a nice wireless pad I have done some testing with (per Dentrix technician's suggestion). Would like to know that this is actually going into the next release. Thanks!

                        84 votes
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                          6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Timespan for Office Journal

                          Have a drop down menu for how far back to display Office Journal entries. Today, 2 days, 7 days, 1, 3, 6, 12 months and allow to choose default.

                          78 votes
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                            8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Select Patient - More Search Options

                            It would be great if we could search for a patient by their email address, Home Address, Billing Type, or Zip Code

                            70 votes
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                              11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Inventory Management

                              Create a module in dentrix to manage inventory in office. It allows you to add dental supplies, office supplies, allows you to enter transactions, track how much quantity on hand in stock and then also be able to print a order list from the module. Would be great also if there will be an option to send the order via email.

                              70 votes
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                                3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Mouse scroll enabled anyplace in ANY window - don't have to use scroll bar at the right

                                We'd like to have full use of mouse scroll wheel in ALL windows so that we don't have to place cursor over the scroll bar on right side of window and "pull" window down.
                                Would also like to be able to use the "Pg Up/Pg Down" buttons for scrolling.

                                64 votes
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                                  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Please allow signatures with iPad

                                  I don't want to have to have an extra ePad when I already have an iPad that patients can sign with their finger. Please allow signatures from iPad so I don't have to have more clutter with an extra ePad.

                                  54 votes
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                                    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • patient search - don't delete text already typed in!

                                    does anyone else find it extremely annoying when you do a patient search and realize you have search by "first name" selected instead of search by "last name"...and upon changing the search type the text you have already entered into the search box mysteriously disappears and you have to reenter it??

                                    49 votes
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                                      3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • It would be wonderful if there was an area to add new patient insurance information without actually activating them as patients.

                                      Currently there is no way to add additional information for a new pt. It would be great to have a family file, with insurance available for new patients. This would allow new patients to receive treatment more efficiently.

                                      45 votes
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                                        3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Sending Dentalink message to a subgroup

                                        Please modify Dentalink so that a user can send a message to a group of workstations. Right now, you can only send a message to an individual workstation - or to ALL workstations with Dentalink. We have a front desk team that we would like to be able to create subgroup for. The clinical staff could then message the entire front desk team with a single message rather than sending (3) individual messages.

                                        45 votes
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Merge Duplicate Referred To & Referred by Doctors

                                          As doctor's offices grow they often times change from a Doctor Name (singular) to a Group Name. I would like the ability to merge referred Docs or Groups into one and still maintain the referring analysis - much like when merging family members.

                                          Currently I have three separate docs who are at one location - we would like to put these all in one file showing the name of the institution rather than three different names with the same address.

                                          44 votes
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                                            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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