Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add a third insurance (tertiary) for a patient.

    Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for when a child's parents are divorced and have remarried, and both parents and/or step parents have insurance coverage for the children.

    3,209 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      121 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
    • Attach Insurance Maximums, Age and Frequency Limitations to Coverage Table Categories or Individual Procedures.

      Need to be able to attach insurance maximums/limitations to individual procedure codes and/or categories (could be done with coverage tables). Both monetary maximums and a maximum number of times the code will be covered each year, as in the case of prophies, bitewings, etc. Also age limtes. Should tie into the Continuing Care system so a warning message comes up if an appointment is scheduled before insurance will pay for it, and a patient will be flagged when their insurance will once more pay for a procedure. Also needed in the case of crowns and other procedures that will not…

      3,067 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        planning  ·  213 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
      • When scheduling recall appointment, warn user if patient is already booked for a prophy/perio maint

        When scheduling recall patients, a warning should come up if patient already has a prophy or perio maintenance scheduled to avoid duplicate recall appointments for a patient.

        2,562 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          47 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
        • Task list reminders

          Would like to be able to schedule reminders that display. For calls to be made, letters and reports to be printed, and various tasks, and the ability to check them off as they are done (could be added to Office Journal). Specify which provider or staff the alert is for. Also need call reminders in the appointment book. Should have an option to attach a "beep" or "chime" to the reminders to catch their attention. When the reminder pops up, should have options to cancel, remind again in five minutes, remind again in one hour, remind again in one day…

          2,440 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            82 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Option to calculate/show discounts and write-offs on Treatment Plan

            Add a column to the Treatment Planner that calculates and shows discounts or write-offs. Show credit adjustments as part of the treatment plan (cash discounts). Wants to be able to see adjustments as part of the treatment plan financing without adding the adjustments to the patients account until the treatment plan is completed--should have option to post automatically when the treatment plan is completed. Add options for the Treatment Planner to calculate discounts and taxes (similar to the Ledger, Enter Tax / Discount option). For calculating, there could be options for "Selected Procedures" for "Selected Case" or "Selected Visit". There…

            2,323 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              95 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
            • Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

              Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

              2,163 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                36 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
              • Track sick leave, PTO, vacation, and holidays

                Add options for the Time Clock to track sick leave, PTO, vacation, and holidays. Set up columns for regular hours and additional columns for each sick, vacation and holiday. Show vacation time as a different color. Options to auto pay holidays, also add an option for a "Per Diem" type, to pay a specific amount per day.

                1,701 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  51 comments  ·  Time Clock  ·  Flag idea as inappropriate…  ·  Admin →
                • Attach providers to procedures during appointment creation.

                  Would like the ability to attach a provider to each procedure when the appointment is created

                  1,658 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    74 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                    researching  ·  Trevor Terry responded

                    In order to have multiple providers for an appointment, we are taking a two-phase approach. The first phase, which is currently in beta, is that users will be able to select different providers for each procedure upon appointment completion. This allows the office to indicate what actually happened during the appointment, thus removing the need to go to the ledger and manually change the provider for each procedure after the appointment is completed.

                    The second phase is to allow the user to set providers for each procedure when an appointment is created. Currently, we are not actively working on this phase, and do not have a timeframe for its release, but we will continue to monitor feedback.

                    In line with this, we are changing the wording of this request to be closer to the second-phase of the feature, in order to allow offices to share feedback.

                  • Send forms through fax or email

                    Would like to be able to send billing statements, walkout statements, day sheets, appointment reminders, treatment plans, tooth chart, perio chart, insurance claims, prescriptions and any other necessary forms via e-mail. [5546]

                    1,596 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      80 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
                    • New Patient appointment include more fields

                      When creating an appointment for a new patient, add the following fields: work phone, cell phone, preferred name, occupation, drivers license number, age/birthdate, referral source, insurance, emergency contact, special needs, medical alerts, drug allergies, note field, email address, etc. Would also like to be able to choose billing type and Fee Schedule. Would also like any of these fields not already in the family file to be added.

                      1,558 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        93 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                        Chad Parker responded

                        Thank you for the request. We added mobile phone and email to the New Patient Appointment information dialog in G6.

                      • Assign default provider for procedure codes and multi codes

                        Add the ability to attach specific procedure codes to certain providers for the default provider to use when a procedure code is posted. The user should be able to set up a procedure or multi-code to post for the patient's Prov1 (primary provider in the Family File), the patient's Prov2 (secondary provider in the Family File), or to a specific provider. This would provide the user with more options for posting procedures besides defaulting to the patient's Prov1 or to the provider selected in the Chart. This should include the ability to set up a multi-code for some procedures to…

                        1,493 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          54 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                          researching  ·  Chad Parker responded

                          Thanks for the request! We are looking into this feature and researching what it would take to accomplishment. Good feedback here. Thanks everyone!

                        • More phone numbers and flag preferred contact method

                          Allow for more phone numbers, with a flag to indicate which is the preferred phone number, or the order of the phone numbers to be used when contacting the patient. Use preferred phone number for Appointment Book, Reports, etc. Add more phone number fields with the ability to label each one (e.g. "Cell," "Emergency," "Caretaker," "Pager," etc.). [963 2702 4229]

                          1,477 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            68 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                            Trevor Terry responded

                            Your Enhancement Request has been recieved, thank you.

                          • Clinical Notes Font Size, Styles, Colors

                            It would be very helpful if the clinical notes could allow certain text to be bold, italics, and/or a larger font and allow attachments. We are constantly duplicating information from clinical notes into Patient Alerts so that it is more apparent in the future. We also use lots of CAPITALS and ****** to bring attention to information in clinical notes. A simple rich text editor in there would be a really helpful addition.

                            1,372 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              128 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                            • More note text for billing statements

                              Increase the character number limit for the billing statement note text (for all billing statements and for individual account billing statement note) and allow the longer note to be printed on the billing statement. [152527]

                              1,244 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                32 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow us to select insurance subscribers from outside of the currently selected family.

                                Allow users to select any patient as the insurance subscriber/insured party. Do not limit to family members. Does not want to enter patients more than once for insurance purposes. [1685]

                                1,151 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  56 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                • Medication List

                                  No provider could possibly render treatment or give an Rx without knowing what medications a patient is currently taking. We need easy access to a list and totally user customizable and UNLIMITED....

                                  1,060 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    61 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Automatically downgrade insurance coverage (e.g. composite to amalgam).

                                    It is very time consuming to downgrade each treatment plan option that is not covered by insurance-- for example, if patients have a cavity on their back molar teeth, we have to offer both the amalgam and composite as options-- however, we must manually override their insurance coverage for the composite to what the insurance would cover for an amalgam. It would save A LOT of time if Dentrix could automate this feature.

                                    1,000 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      52 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Production Summary: More options

                                      Provide a formatted list of all patients who have had a specific procedure, range of procedures or multiple procedures within a date range (completed or treatment planned), with subtotals for each patient. Provide options to select specific procedures for the report. Options to sort the list by largest production to least production. List total production from all patients. Provide a way to find the top 20% of patients according to production--"80/20 Report". Option to group/run this report by Guarantor/Head of house. An option to run a production-only day sheet, listing only the procedures done with the patients' names. Production summary…

                                      994 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        59 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Flag when an insurance claim has a partial payment.

                                        Allow the user to flag an insurance claim as being partially paid when more payment is expected. Include on reports and keep claim current (not in History) and include for batch payment entry until it is complete paid. [3143 4492]

                                        964 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          29 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                                        • More Time Blocks per provider & other improvements

                                          Ability for more customization and flexibility of time blocks (set them up at random) and click and drag them across operatories to move them. Set up a time block several times a day for one doctor (no limit). Allow notes to be added to time blocks. Should be able to assign more than six time blocks total to a provider, more than two a day and more than 12 per operatory. Set up filters for Billing Type as well as Procedure. Customize the colors. Clear time blocks for just one day or operatory. [3955 151963]

                                          942 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            23 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 190 191
                                          • Don't see your idea?

                                          Feedback and Knowledge Base