Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

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  1. Schedule Next Option

    Schedule Next button should not take patients off of the schedule for the day of as if it is being Pinboarded because the schedule for the day of will look empty by the end of the day.

    3 votes
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      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    • Add a Dental and Medical Insurance subscriber ID column in the Appt List

      To be able to run a detailed report of appointments including insurance IDs both for dental and medical instead of getting all the information one by one from the family file. this is for the purpose of eligibility and for better analysis of patients seen with and without insurance.

      3 votes
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        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      • (12:05:10) You said: any quick way (12:05:22) You said: to look up all scheduled appts in appt book by specific procedure code (12:05:29) Yo

        (12:05:10) You said: any quick way (12:05:22) You said: to look up all scheduled appts in appt book by specific procedure code
        Unfortunately Not please go share this awesome idea.

        1 vote
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          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
        • (12:05:10) You said: any quick way (12:05:22) You said: to look up all scheduled appts in appt book by specific procedure code (12:05:29) Yo

          (12:05:10) You said: any quick way (12:05:22) You said: to look up all scheduled appts in appt book by specific procedure code
          Unfortunately Not please go share this awesome idea.

          0 votes
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            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
          • scheduling

            We are trying to see which staff member originally scheduled the appointment book.We would like a way to mark them on the appointment like when you select the provider for the patient. Ultimately we would like to select that staff member. That way if we have questions in regards to the patient or who made the appointment we can talk to that staff member directly

            1 vote
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              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • Dentrix is down! Help!

              Dentrix has been having many issues for us for the last several weeks. We get weird messages and have called many times to tech support. A rep was supposed to log into our server today to fix this problem, but didn’t call, didn’t email, didn’t do anything. We have been down for more than 35 hours over the last 2 weeks. I really need someone from Dentrix to help! We have and pay for support.

              1 vote
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                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
              • G7.1 update caused the inability to edit the Appointment Time Pattern quickly.

                Please change it back so we can update all line items at the same time - instead of one at a time.

                1 vote
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                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                • there should be a way that if you have made an appointment for someone they call to make an appointment forgot they have one something shoul

                  someone has made a appointment for 6 months. they call to make an appointment because they forgot it was made office forgets and makes new appointment. Something should pop up to let you know an appointment has already been made

                  1 vote
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                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  • Appointment Book- Appt List- Viewing Range

                    It would be very helpful if you could input a date range for the "Viewing Range" of appt types (example: ASAP, Appointments, Pinboard, Unscheduled) that you'd like to see.

                    1 vote
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                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • Appt Book View

                      We have 15 Op's and we wanted to be able to view just 13 ops and have 14 and 15 be on there own toggle. We wanted to be able to still view ops 1-13 on one screen and toggle 14-15 on the other but you change our 13 ops view to 10 ops. You should just allow the freedom of views and not set a limitation on those view and force the "all" options.

                      1 vote
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                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • Be able to track which staff member entered appointment on schedule to avoid ghost appointments being scheduled.

                        Be able to track which staff member entered appointment on schedule to avoid ghost appointments being scheduled.

                        1 vote
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                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                        • Date Settings in Appointment List Module

                          Within the Appointment list module, there should be an option to pull appointments by the date it was broken, rather than the date is was originally scheduled. For example, I want to know how many total appointments were broken in January, but an appointment scheduled in March, but broken in January, will not be included in this list with the current set up. Current setup continues to make it possible for appointments to "slip thru the cracks" or forces offices to pull multiple reports with duplicate information to confirm this isn't happening.

                          1 vote
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                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                          • Schedule only in open hours

                            We are a large practice and have issues with pts getting scheduled beyond the providers quitting time or when the schedule is closed. It would be nice if there was a way to prevent that, somehow make it so you can not schedule an appt unless the schd allows the time.

                            1 vote
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                              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                            • Unscheduled List in Alphabetical Order

                              Could you please make it possible to sort the Unscheduled Appt. List by alphabetical order so it is easier to find a patient by name.

                              1 vote
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                                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add "ledger" to patient's "appointment information" screen

                                Add LEDGER under "history" in patient's "appointment information" screen- along w/ patient info,next appointments, pinboard,etc. instead of going through patient info screen.

                                3 votes
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                                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                • Conditions on Route slip

                                  It would be nice to have the conditions on the route slip just like the treatment planed treatment

                                  1 vote
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                                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Option for Age + Sex in Appointment Display Info

                                    I suggest a new listing under Appointment Display Info for "Age+Sex".
                                    So where "Age" currently displays "Age:34" a listing for "Age+Sex" could display "Age: 34,F"
                                    This would make it easier to properly greet patients, and the age line will almost always have extra space in most appointment book views.

                                    3 votes
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                                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Changing hours in apt schedule

                                      We are changing our hours on Wednesdays starting in July 6, months form now. There is not a way to keep same hours now until July and then July 1st change to new hours.

                                      1 vote
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                                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Changing the times

                                        We are changing our hours on Wednesdays starting in July 6, months form now. There is not a way to keep same hours now until July and then July 1st change to new hours.

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                                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to change entire appointment color with status bar

                                          In our office colors are everything. Like many others have said, we use it to communicate with the other staff where the patients are in office. I did not read through all of the other suggestions, but we also use it (as we are transitioning from paper to paperless charting) to help the Dr. know where he is on his charting. For example, when I complete the appointment it turns grey, but if it could turn a different color, it would indicate to him to do his chart and then grey it when he is done. But without that ability,…

                                          1 vote
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                                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
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