Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Pop ups should defer to set up screen in health module

    We took off almost all of the pop ups in the set up of conditions but when it pulls over, it puts the pop up back on! This should be used for when you really need them as the staff becomes immune to seeing them if they are everything. You then have to go into each one and click it off. Also, it puts a pop up on every medication and we have to individually remove each one as well.

    1 vote
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    0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make notes on Dental Insurance Claim Aging Report and Recall Report

    Instead of printing our Dental Insurance Claim Aging Report and Recall Report, These 2 reports should be electronic with the ability to make notes on it .

    1 vote
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  3. We need some new options in the Dentrix Word Processing Data Elements

    We need some new options in the Dentrix Word Processing Data Elements to copy the patients medication list on our routing slips

    3 votes
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    0 comments  ·  Issues  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  5. Set up more than 1 payment plan for a Patient

    Id like to be able to create more than 1 payment plan per patient

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  6. Office journal customize "TYPE" drop down menu

    In the office journal under 'add journal entry' if we could only customize or add our own topic/subject under the "Type" drop down menu.
    An example would be
    Type: Specialist referral
    Description: Periodontist
    Note: Sent to Dr. Jane Smith

    This would make it help for our office to track to see if a referral has already been emailed to the specialist or not. We can fall back on the journal and let the specialists office staff know that it was emailed on this day at this time and they just need to check their email.

    Thanks.

    1 vote
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    0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Posting from Bulk check box

    It would be very beneficial to be able to have the pt's ledger viewable at the same time as the bulk check box. So we can make sure payments have been distributed to the correct providers. Say a pt has a deductible to meet on preventative. If the front post's that deductible all to the hyg but insurance takes a portion out of it on the DDS exam ... we have to make sure payment is allocated correctly.

    1 vote
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Connecting Fee Schedules

    Have a place where you can set and update fee schedule defaults to None in the pt info data box so it is automatically updated in all pt's to Insurance default

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  11. When posting an appointment there should be a box that asks to batch the claim!

    If there is a box that pops up with this question then we don't have to go back into the ledger to batch or send a claim. Simplify!

    1 vote
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  12. The ledger should include cancelled or missed appointments.

    I would like to see a list of cancelled, missed or changed appointments in the patient ledger. And, when a patient does any of those, I would like to write a note to go along with the cancellation, miss or change!

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  13. Move an entire column of patients to another op on the appointment schedule

    We have recently expanded our practice and now I would like the appointment schedule to reflect the actual room provider will be working in. For example, Currently HYG1 is scheduled in OP5 but with the expansion will be working in OP3. Would be nice to move the entire column of patients in OP5 to OP3

    1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  14. Alert fatigue

    The alerts warning against double booking the provider and the provider and for the provider being unavailable at that time should be disabled when booking under the hygienists.

    1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to update billing type for multiple accts at once

    We have several hundred accounts that have an incorrect billing type due to a bad idea of a previous manager. It would be nice if there was a way to update them all without having to go into each individual family file.

    1 vote
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    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
  16. Lab Case manager-sending case back to Lab

    When a case is received and then we select send back to lab and put new info in notes-I do not want it to show it has been received still
    (11:07:24) You said:
    since it is being sent back the received field should be blank and not have a date in that field, how do I change or delete that date if sending back

    3 votes
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    0 comments  ·  Lab Case Manager  ·  Flag idea as inappropriate…  ·  Admin →
  17. There should be an option to automatically check "Assignment of Benefits" in Dentrix

    I would rather by front desk mess up and have the insurance company pay us rather than have to chase the patient for the check.

    1 vote
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    0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
  18. It would be great to run a report that would show me what the unscheduled treatment is for my patients currently on the schedule.

    I am trying to run a report that shows me what unscheduled treatment my current patients ON THE SCHEDULE have. Every time I run the Unscheduled Treatment Plan report, it gives me very inaccurate results. Having this fixed would be very helpful.

    1 vote
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. A post op report at end of day for specific ada codes, ext, endo, implant, etc

    a post op report attached to specific codes for a post op call list. Also be able to suppress fees on treatment plans instead of itemizing fees , patients shop price from this.

    1 vote
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  20. can we please try to find out a way we can identify ins by adding colors on schedule.

    add colors to identify ins or high, medium and low production! will be great.

    1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
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