Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Printing

    It would be nice if we could view initials next to reports to be printed. This could eliminate deleting a report someone else has generated.

    1 vote
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      0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
    • Perio Chart Enhancement

      When viewing perio charting exams, it would be nice to see the provider's initials with the date of the exam. Especially when comparing perio chart exams imported from another office. For example we import all perio exams sent from periodontist office, however, we can not label they have come from another office.

      1 vote
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        0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
      • Office Journal/Broken Appointments

        In G6 when viewing office journal for broken appointments, the description line is replaced with "Broken Appt" which is nice, however to see what the appointment was for we have to expand our view and look off to the right. It would be nice if in office journal we could view what the appointment was as in the past as well as "broken appt". For example " Broken Appointement, Crown Prep" or "Broken Appt Prophy/Exam"

        4 votes
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          0 comments  ·  Office Journal  ·  Flag idea as inappropriate…  ·  Admin →
        • I would like the ability to close out the month/year on any day. We do not work the last week of Dec. and would like to close out Dec. 28th

          I would like to close out on Dec. 28th instead of waiting until January. The office is closed and there is no production. This should be an easy fix.

          1 vote
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            0 comments  ·  Month End  ·  Flag idea as inappropriate…  ·  Admin →
          • Printing clinical notes to PDF

            Add the ability to Choose Printer when printing clinical notes. Currently, it automatically prints to the preferred printer. At random times I need to print clinical notes to PDF but I have to change my preferred printer for all of Dentrix each time & then remember to change it back. Becomes redundant

            1 vote
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Editing a Batched Claim

              Make it possible to edit a claim that has been batched, but not yet sent to insurance - for example, if a procedure billed at $0.00 is included on claim we would like to delete it off of the claim without having to deleted the claim and re-submit it to the batch. Time saver!

              3 votes
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                0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
              • Editing an existing Payment Agreement

                Make it possible to edit an existing payment agreement made for a patient - for example if the balance due changes or a patient wants to add additional payments to an existing agreement we should be able to edit this information rather than delete it and have to create a new one. This happens pretty frequently.

                3 votes
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                  0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                • When entering a new patient, there should be a birthday field so we are aware

                  When entering a new patient on the schedule, there should be a birthday field to enter patients birthday so hygiene is aware of age of patient to plan and set up.

                  1 vote
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                    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                  • To process a report of Batch'd claims, so we can pinpoint and follow-up with all of the claims that has not been paid.

                    To process a report of Batch'd claims, so we can pinpoint and follow-up with all of the claims that has not been paid.

                    1 vote
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                      0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                    • hippa box in the patient information box

                      Along with the consent box to put in the date of the signed consent, it would be very helpful to have the same for the signed hippa. Currently, there is not a productive method of keeping track of this.

                      1 vote
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                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add the Clinical Notes button as an option on the Appointment Book

                        We need an icon to be able to go to the Clinical Notes through the Appointment Book without going through so many avenues and windows. Streamline and simplify it!

                        1 vote
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                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                        • We need to be able to customize the buttons on the Appointment Information window.

                          Offer the practice the option to customize the buttons on the Appointment Information Window.

                          1 vote
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                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                          • Posting Advanced Payments (Deposits)

                            We have patients that want to pay in advance before we've completed procedures, and if the payment number is larger than the total completed procedures, Dentrix won't let us input it (e.g. completed is $500 but patient wants to pay $1000).

                            9 votes
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                              0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                            • Being able to generate a report with items paid after the claim was "closed"

                              We should be able to generate a report of claims for example, 3 items were billed out to the insurance. Only 2 of the 3 items were paid and one pending additional information. That way we dont miss it and can go back to correct and make sure it gets resubmitted and paid for.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Provider time scheduled report

                                Be able to run a report for how many hours a provider was scheduled in a week/month/year

                                1 vote
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • New, more detailed, production report

                                  Would like to see a production report that takes into account adjustments taken for preferred provider discounts, other adjustment AND lab costs for any and all patients during a given period. The purpose of this report is that some providers are paid on production, after discounting for adjustments AND lab costs.

                                  1 vote
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Remove extra hours on appt book time that we are unopen

                                    our dental office is only open 8am-5pm, we'd like to close our appt book from the hours before 8am and after 5pm

                                    1 vote
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                                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • NPI 1 & 2

                                      There needs to be a field in the Practice Resource Setup for providers that will list BOTH NPI1 and 2. The Dentrix work around for this issue cannot work if there are multiple "Practicing Owners" who bill for services. This is an issue both for dental claims and medical.

                                      0 votes
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                                        0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Premed

                                        Can you make a special square like the medical alert button. Like a little pill or something to notate premed.

                                        3 votes
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                                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                        • reports

                                          There needs to be a way to pull a report that can tell you what new patients have paid since they began as a patient. It's impossible for us to see where are marketing has a good return if we can not pull reports like this.

                                          1 vote
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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