Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Ledger

    If a patient pays with 2 or more credit card payments on the same day, I would like to print a receipt that shows 2 different payments, not a combined payment.

    1 vote
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      0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
    • medical alerts on new patient appointments

      When scheduling a new patient appointment, there should be a way to "flag" that patient indicating they have a medical alert. We ask when they call if there is anything we should be aware of prior to meeting them for the 1st time, it would be nice if something stood out letting us know because sometimes we are scheduling a few weeks out.

      1 vote
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        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      • Insurance CC payments & Dentrix pay

        When processing an insurance cc payment the Dentrix pay screen should pop up and allow cc processing (manually) so the cc payment can be correctly entered into the patients ledger. The work around suggested is to enter and then delete the cc payment manually entered. Really? Dentrix needs to better beta test when rolling out eservices and partner solutions.

        1 vote
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          0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
          • Select Patient Search by phone

            Select Patient: It would be great if the 'Home Phone' selection would be for all numbers and not broken down on the first tab as 'Home Phone' and on the 'Advanced Search tab' for (Mobile, Work, Other, Fax).

            3 votes
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              0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
            • Batched Claims

              Please come up with a feature where you're able to print a report for batched claims. If you can batch a claim, we should be able to print a report for it right?

              1 vote
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                0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
              • Payment Tables!

                I want to create a payment table for a certain patient but don't want that payment table to be linked to the group plan or other family members. This will work for those plans where the subscribers and their plan dependents have different benefit levels.

                3 votes
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                  0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                • compare UCF/ contracted fee production in 1 year

                  Compare UCF to contracted plan rates for end of year report to show difference of what yearly production would have been if all procedures were billed at UCF.

                  1 vote
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                    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
                  • dating appointment notes

                    option to quickly add the date when posting any notes on the app't. I always have to write it in and doing that multiple times a day takes time

                    1 vote
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                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • medical alert pop up

                      a medical alert pop up when you select any part of the patient's file would save a lot of time and help avoid delays for tx and allergy issues. It would be an obvious reminder to admin and clinical every time a patient is selected to schedule (so the patient can be reminded) or being treated and alert clinical to be prepared.

                      1 vote
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                        0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                      • Removing Referred By Sources Faster

                        There needs to be a faster way to remove a Referred By source than removing every single patient tied to a referral source one at a time. I need to redo our list for 5 of our offices translating to thousands of patients. I'm going to end up getting carpal tunnel by the time I achieve this.

                        3 votes
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                          0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                        • customization of route slip

                          if the route slip could be customized to display the information office staff would need. i.e. email address added

                          3 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • G7 Health HX Update Medical Cond-when you inactivate a condition it still shows up on the patient visit form. Should not show when inactive.

                            G7 Health HX Update Medical Condition-when you inactivate a condition it still shows up on the patient visit form. Should not show when inactivated.

                            6 votes
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                              1 comment  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                            • Change provider chart note

                              When I am in the chart, I have to change provider at the top of the screen to Hyg 1 so that when my note is complete it reflects that it was hyg 1. It would be nice for this to default to whoever is signed into this work station/ dentrix. this needs to be for chart Note , not just signature provider, signature provider changes with the setup Clinical Notes Default.

                              3 votes
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                                0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Would like to generate a list of patients that have 100% basic coverage

                                Would like to generate a list of patients that have 100% basic coverage. Would be helpful for end of year trying to get patients in

                                1 vote
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                                  0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                                • insert patient info allergy in G7

                                  In the G7 upgrade it broke up the allergies and the Medical History (would prefer if this was called medical conditions) into 2 separate categories.

                                  However with the questionnaires, any offices importing this information, it will still consolidate both response types in the same "insert patient info" causing it to be sorted alphabetically with all allergies and all medical conditions in the same field. The organization like this makes it very hard to fill out the questionnaire and we would prefer if there was an additional response type added for allergies.

                                  On an additional note, we would prefer if the…

                                  3 votes
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                                    0 comments  ·  Questionnaires  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add title to the date on left side of clinical notes.

                                    Adding a title to the clinical note date on the left side, so every appointment or procedure that was done on a patient is easily located, instead of clicking through all of the notes to find certain information.
                                    Example:
                                    You open patients chart, and click on clinical notes. On the left side there's a list of dates. You need to find out information about what happened on a certain appointment, but you have to click through all the dates and times and read through all of the notes to find the information.
                                    It would be easier to type a title…

                                    3 votes
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                                      0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Change the ledger format, and make it easier to read and decipher.

                                      The whole accounting system is terrible.
                                      Why would a payment on an account by insurance, for today. Effect the aging of the account. for an old patient balance. ???
                                      IE John owes $100 for treatment in January.
                                      His sister comes in in March, treatment and balance for her is pd.
                                      The old a/r`s now go back to current owing and not over 90 Days..
                                      That is totally giving the wrong information. of what is over 90 and owing. Even reports do not show that older balance. The Accounts then get out of control. You think you are taking care of…

                                      1 vote
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                                        0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please seperate the ok and cancel buttons in the appointment information

                                        In the appointment information box the ok and cancel buttons are too close to one another. When scheduling a new patient I often I end up canceling the entire appointment. I intend to click ok, but accidently hit cancel
                                        Please move these buttons apart.

                                        1 vote
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                                          0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • add date merge to quick letters

                                          Should be able to merge date to quick letters

                                          1 vote
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                                            0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
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