Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

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  1. Combine List of Pharmacies

    Our office currently has all our most used pharmacies entered into eDex. Now we have to enter the info into the new hh module and we are looking to start e-prescribe and will need to enter same info for that. Is there a way to pull the info from eDex to be used in all areas where pharmacy info is needed?

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Monthly Production goal

    We should be able to pick more than ten producers to get monthly production number

    1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  3. Medication list - more characters

    We need more room to enter generic names for combination medications like Adderall (Amphetamine/Dextroamphetamine).

    I just commented on another improvement request about this, but I'm now regretting not being more specific when making requests about the new health history module. It falls far short of ideal. 20 characters does not cut it for medication names. I'd be happy to consult on the next revision of this, wish I had been in the room before this release was finalized. After reading one of the other comments about this, I'm also concerned that we will have patients adding to this list when…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Create a report that totals daily production per patient.

    It would be helpful to see the daily production total listed per patient. This could be a subtotal line on the Day Sheet or could be generated as a separate report.

    1 vote
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ok.... Clinical notes..... we use several different medical history templates..... usually reviewed and entered at beginning of each appt.,

    Ok.... Clinical notes..... we use several different medical history templates..... usually reviewed and entered at beginning of each appt., however, there are days that we forget to make the entry at beginning of appt or we do not do notes until end of day..... we would like to know if there is a set up for those templates or setting that will always put health history template note first in order in our clinical note..... it currently puts it at end of clinical notes if we do not enter it before set completing appt. - so we spend a lot…

    1 vote
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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Health History Module: we need the ability to add multiple medications at once & more characters per medication

    The new Health History Module: we need the ability to add multiple medications at once and more characters per med for generic & trade name.

    3 votes
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    0 comments  ·  Issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to delete document signed electronically in Document Center and attached to the wrong patient ?

    We have signed treatment plan electronically in Document Center and have attached to the wrong Patient. We have transferred treatment plan in DC to the "right patient" but original one stays at the wrong DC. Current version of Dentrix doesn't allow us to delete electronically signed document OR transfer electronically signed document from on Patient DC to another Patient DC without any duplication. Thank you!

    3 votes
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    0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
  8. Inactivate Procedure Codes

    Would like the capability to inactivate a procedure code rather than just hiding it.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Warnings on Appointment Book

    Would like to have an option to turn off the warnings on the appointment book that tell you "The office is not open at a requested time" or "Provider is not available at the requested time."

    1 vote
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    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  10. Picture in Ledger

    Would LOVE to have the patient's picture in the ledger. That is the only module that doesn't have it.

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  11. HSA/FSA Template

    Would like to have specific printout showing charges and payments for HSA/FSA.

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  12. Health History

    Would love to have ability to add multiple physicians in the new Health History module. Would also like "Pain Management" added to type of physician or the ability to add/edit the list ourselves.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Auto-format Excel Reports for Exported Data

    It would be so much more efficient if exported data fields would be received by Excel with auto-fit functionality. This would ease the burden of painstaking adjusting column widths.

    (Side Note: Mobile phone data enters into report with "Pager" as its heading. Should correlate accurately.)

    1 vote
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    0 comments  ·  Letters/Quick Letters  ·  Flag idea as inappropriate…  ·  Admin →
  14. Patient Referral Slip-patients date of birth to print in "patient information" area

    Patient Referral Slip-patients date of birth to print in "patient information" area

    1 vote
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    0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
  15. Pop-up alert attached to specific procedures

    Specific pop up alerts attached to specific procedures, for example, an alert reminding you to offer patient a specific product when making an appointment for extractions.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Highlight additional family members when selecting one member of a family on appointment schedule

    It would be nice to be able to click one family member and see who else in that family is scheduled on the same day. For example, the person highlighted has a black outlined box, maybe left click or "ctrl + click" could also outline other family members in a black box. We have many families with different last names, or perhaps are scheduled in one OP for DHV and another family member scheduled in a different OP for treatment. When we go to do reminder calls, we often will call families twice.

    3 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
  17. separate columns in ledger- charges/ expected insurance/ patient portion

    The way the systems pulls the insurance info. there should be 3 columns- one for actual charges, one for whats expected from insurance, and 3rd column for patient responsibility. same as how it prints on a treatment plan. Now you need to open the claims and have a calculator on hand. pedo office- mulitiple children. very difficult to figure out what parent owe and on what child. And when there is a primary and a secondary insurance-- thats even worse! It can be done, and will make ledger 100% clearer!!

    3 votes
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    0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
  18. Have claims auto delete from office mgr after payment has been posted

    have them auto delete OR add a search bar to pull pt up so we don't have to filter through all the claims

    3 votes
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    0 comments  ·  Office Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. Reactivation of prior patients

    Would like the ability to send emails/ post cards through E Central, (electronically) for reactivation of patients that haven't been seen in 18 months or longer. Have they moved, or have a new dds? Do they want their records to remain active for future appointments? This would allow us to thin out our active patients, and hopefully, reactivate some of our prior patients. Thank you for your consideration.

    1 vote
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    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
  20. Time stamp when an appointment is made or changed

    Time stamp when an appointment is made along with the date. We record calls and a time stamp is necessary to find the call we are looking for.

    6 votes
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    0 comments  ·  Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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