Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Time Clock

    Would be very useful if the time clock could break down regular accrued hours and overtime hours worked. Not just earnings.

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Time Clock  ·  Flag idea as inappropriate…  ·  Admin →
    • Need to have a way to download the entire dentrix version on an IPAD

      We need a version of dentrix that can be uploaded on an IPAD

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
      • Treatment plan signature

        Need to have a way to sign the actual treatment plans

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
        • Need to be able to intergrate different consent forms into dentrix

          I think there should be a way to have consent forms for extractions, root canals ETC interated into Dentrix by way of digital signatures

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Correspondence  ·  Flag idea as inappropriate…  ·  Admin →
          • Adjustments in family file

            It would be nice if there were a feature to allow you to transfer credits from one family member to another automatically as opposed to having to do it manually. The ledger balance reflects the combined debits and credits so hopefully this can be added to the software.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Ledger  ·  Flag idea as inappropriate…  ·  Admin →
            • Put up a calendar that doesn't make you click 3x to go to another date that month. Mediadent had that. One click and you were there.

              Also the notes that are placed in the appointment block for the patient, disappear when it is marked complete by the hygienist and then the receptionist can't see them on the pts way out. Give us the option of having either the whole appt block a color for each status instead of the small little squares on the side. These could be used for the doctors colors. It would be easier to see from afar as to when the pt is in office, etc.
              Please have a program that allows us to have 300 providers or more. Mediadent had this,…

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
              • there needs to be a recycle bin for deleted documents so they can be recovered.

                there needs to be a recycle bin for deleted documents so they can be recovered. or have it somehow connect to the computers recycle bin. either way there should be something

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
                • Immediate notification of Appointment booked through Email or Text

                  If you pre-book at appointment 6mths in advance or even in 2 weeks, your patient should get that sent through email and/or text asap

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                  • Text Reminder Due Recall/Continuing Care not just Email

                    I really don't understand why the reminders that a patient is due is only by email and not text? It should be both. Other software programs does this.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Continuing Care  ·  Flag idea as inappropriate…  ·  Admin →
                    • Pt status

                      Our office is highly wanting a "walk in" status for a pt so we do not have to go in and inactivate that pt or archive them every single time! This would help with getting pt reports properly done and being able to do recalls much easier.

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • max primary first then estimate secondary

                        We would like if the treatment pre-authorizations would bill to primary without secondary insurance estimating. The goal of this is to use up the primary insurance benefits before the secondary. An option in the family file to max primary before estimating secondary would be the most convenient place to have it an option for each individual patients.

                        3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                        • When a new clinical note is selected please make it so that you are taken to the new note. It does not put you in the new note as of now.

                          As it is now when a new note is selected it does not take you to the new note. Please make it so that when a new note is selected it takes you to the new note. Thank you,

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
                          • NEA login

                            Since eCentral only keeps attachments for 15 days, it would be nice to have a login for the NEA website so that we can log in and look at the attachments that were sent with a claim. We had this with Practiceworks and I used it all of the time.

                            3 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Insurance  ·  Flag idea as inappropriate…  ·  Admin →
                            • In Family File a icon that shows if a patient wants emails or text messages, rather than having to go to DXWeb

                              The undeliverable report in ecentral should be split between undeliverable text and undeliverable emails. Right now both are on the same report

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Third Party Integration  ·  Flag idea as inappropriate…  ·  Admin →
                              • ounce a document is scaned in, would like the abillity to crop the image to be saved. do to the need to scan in EOB's and some having multip

                                cropping ability for scanned documents such as EOB's that have multiple patients listed on front and back of page. so we can scan only the single patient information.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Document Center  ·  Flag idea as inappropriate…  ·  Admin →
                                • Within the same family we should have the capablilty to enter different home phone #'s for adult children not living in the same household.

                                  There should be a way to enter different home phones for adult family members not living in the same household. Not all family members live in the same house. The system allows different cell numbers to be allocated to specific family members it should do the same for home numbers as well. This creates a problem in the appointment book section because household number shows up and it may not be the best number to contact a patient at when confirming appointments

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                  • save prescription into clinical notes

                                    It would be really nice if when an prescription is entered into the prescription log that it would be copied into the clinical notes for that patient-- such as how it would show up on the printed out prescription

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Prescriptions  ·  Flag idea as inappropriate…  ·  Admin →
                                    • ON THE PT LEDGER, THERE SHOULD BE A MEDICAL UPDATE , AS YOU HAVE FOR CONSENT AND MISSED APPT,WOULD BE MUCH EASIER TO KEEP TRACK .

                                      ON THE PT LEDGER THERE SHOULD A AREA FOR MEDICAL UPDATE, AS YOU HAVE FOR LAST CONSENT AND MISSED APPT, THIS IS MORE IMPORTANT TO KEEP TRACK OF.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Turn off automatic new treatment plans

                                        When we add a new patient and go to their chart, Dentrix automically adds a new treatment plan. I would like to be able to turn this feature off so that a new treatment plan is not created until they actually need treatment. We have our expiration date set to '3 months from current date' but if the system created a new treatment plan today and they do not have any treatment to enter until their next recall (or after) the expiration date has already passed. I then have to either remember to check/update that date or create a new…

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Treatment Planning  ·  Flag idea as inappropriate…  ·  Admin →
                                        • There needs to be a place in the Family file for emergency contact information.

                                          There needs to be an additional entry field for emergency contact name and phone number and relation to patient.

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Family File  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 176 177
                                          • Don't see your idea?

                                          Feedback and Knowledge Base