Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

We’re listening to the voice of our customers, so we can make the Dentrix software even better!

How can we improve Dentrix?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Check for patient duplicates before adding new patient

    When you fill out the "Enter New Patient Information" fields and press "OK", it would be nice for Dentrix to check the fields with existing patient information in the database. If it finds a duplicate, or even 75-80% similar, it will ASK if we are sure we want to create that new patient, just in case the new patient is an existing patient's son that has the same name and address. This will prevent adding any duplicate patients and would make life A LOT easier. Thank you!

    659 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      8 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    • Medication List in Health History

      In the Health History, it is nice that you separated the Medical conditions and allergies, but we need an additional area for Medications.

      103 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      • Texting

        There should be a way to text a patient directly from the appointment view rather than having to click 5 different things prior to being able to text them. You can use the phone directly from the appointment book view, texting with a right click would be a great feature

        147 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
        • Premed

          Can you make a special square like the medical alert button. Like a little pill or something to notate premed.

          38 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
          • auto changing the apt status to red if pt is not here on time

            Make the apt status to auto change to red if pt is not marked here or in the chair at their scheduled time.

            66 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • Birthdate in new appointment window

              its is very important to get birthdate for a pt when new appt is made, i am surprised that this is not advised before , nor the requirements team or testing team has pointed or its in the list. whatever that feature is very important

              323 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                4 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                Trevor Terry responded

                Thanks for the information, I’ll re-open the idea and ensure it’s documented.

              • Mark appt for pre med different

                Pre med's are included in medical alerts but don't need the attention that pre meds do for appointments. We have to look at all alerts when only need to call about pre meds.

                63 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                • Completing appointment without Clinical Note

                  We should NOT be able to "gray out" or complete the appointment on Appointment Book View if 1) insurance has not been batched for the day and 2) if No clinical note was signed.

                  184 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    12 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  • Providers to be changed when set complete with provider scheduled even if treatment is planned under a differnt provider.

                    We have four doctors and this is time consuming and inaccurate to have the treatment not automatically change to the scheduled provider. We have 4 doctors, this is very time consuming. We'd rather have the old version back. This is inefficient.... we're going backwards guys! if we can change the provider for the treatment plan... one click by highlighting instead one procedure at a time, should have been included in the update. This was poorly though through. Managemnet does not thank you.

                    22 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • I hate your limit on procedures. When we do extractions and immediate dentures we typically do more than 20 procedures at a time.

                      I hate your limit on procedures in the appointment book. You can only schedule 20 procedures in one appointment. When we do extractions and dentures we typically do more than 20 procedures at one time. When I schedule the patient I have to make more than one appointment jto include all the procedures we are doing. This sometimes is confusing. Why have a limit on procedures we can schedule for one patient. Who decided a doctor could only do 20 procedures at a setting. Please please fix this.

                      17 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • Adding the doctor to Hygiene Appointment

                        It would be great to show which provider the patient is assigned to on they hygiene appt. So in the Appointment Display Info, there should be an option to show provider that matches what's in the Family File instead of which provider they are scheduled with. We can see that with the colors assigned to each provider.

                        22 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                        • Broken Appts

                          Broken Appt triggers secondary window
                          1 pinboard or add to unscheduled list
                          2. default with fee with option to delete the fee
                          3 categorize the time given by pt eg, No Show, Day Before or Day of
                          4. categorize the provided of the appt (RDH or Dr)
                          5. Track broken appts so I can request upcoming weeks pts that are "High Cncl" pts

                          9 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                          • We've recently started using Recall Max and all of the automatic notes that go into the appointments regarding e-mails/texts/confirmations,

                            We've recently started using Recall Max and all of the automatic notes that go into the individual patient appointments in the Appointment Book regarding e-mails/texts/confirmations, etc. are printing on our Patient Visit Forms. Other than deleting these "nice to know" details/notes from the appointment prior to printing the forms, is there a way to customize this part of the information printed? Perhaps add another customizable check-box in the Patient Visit Form settings to choose whether we want the Appointment Notes to print??

                            5 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                            • When making appointments, the staff tab should be defaulted to the person who has logged in.

                              The staff should not need to have an extra click every time an appointment is made to denote who is making the appointment.

                              6 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow the pinboarded appointments to have the same color assigned to Provider

                                When multiple appointments are on the pinboard, it would be helpful if they were the same color as the color assigned to the provider that they had been originally scheduled with so you could pick them out easier when rescheduling. Our providers are all identified by a specific color and this would make a huge difference! Right now, they're all the same. (Yellowish)

                                7 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                • Carry customization of Dentrix to upgrades

                                  When upgrading Dentrix Versions, can the customization in all modules be carried to the new version, eliminating the need to re-customize each work station. Such things as Appointment Book Views, Colors, Tool Bars... All are customizable to make Dentrix exactly what we want. Then it is all lost with the upgrade. Each Work station must have a file with the customizations - Can that be carried/upgraded to the new version on each work station.

                                  28 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Stop the pop up boxes

                                    Allow us to stop the pop up boxes. For example - I KNOW when I am scheduling the Dr. over lunch. Deleting all those Those pop-up boxes are a waste of time. Allow us to turn them off!!

                                    5 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • track cancelled or changed appointments

                                      recently we had a hygienist involved in a serious car accident. We had to change a few days of appointments. It wasn't until after they were changed that Dr. decided he wanted to send letters to each family apologizing for the inconvenience. It would be nice to be able to pull up those cancelled appts by the provider or the chair they were working out of. Previous office I was in your could pull report that would show who changed the apt & for what reason.

                                      8 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Changing the status of a patient while they are pinboarded

                                        When adding appointment notes and status change to an appointment while appointment is on the pinboard, the notes stay but the status changes ie: "here", "confirmed", "remind" does not change till the appointment is put on a date. We would like to have the status update along with the notes.

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the simple select patient screen to G6, G7- the new select takes to much time to load

                                          Please re-add the function to choose the simple select patient screen in G6, G7. The "new" version takes a long time to load and gives to much info.

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 18 19
                                          • Don't see your idea?

                                          Feedback and Knowledge Base