Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Include batched claims that were never sent in the Insurance claims to process report

    Include batched claims that were never sent in the Insurance claims to process report

    164 votes
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      6 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Insurance claims batched

      be able to run a report to see insurance claims batched but have not been sent. so that you can re create them to send to the insurance company, instead of having to run the insurance aging report.

      128 votes
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        11 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • Insurance Aging report

        PLEASE, in the reports section let us filter outstanding claims (aging report) to let us also filter the date...Like if I only wanted to look at outstanding claims from October 1-October 31 (for example).

        9 votes
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          2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • We need to have a report to calculate # of returning patients from active or inactive to active status.

          We need a report to calculate # of returning patients from archive or inactive status to active status.

          15 votes
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            2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Collections by insureds vs. non-insureds

            It would be helpful to know what our insureds vs. our non-insureds are spending out of pocket. ADA suggests analyzing this before determining if a Membership Club Plan is a good idea for an office.

            4 votes
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              1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Separating production reports

              Creating a report that can show you how much you are collecting in hygiene vs how much you are collecting in treatment. That way you know how each area is producing.

              4 votes
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Find which Provider worked off Credit Balances

                We need to know which Providers worked off Credit Balances during the year. It would be great to be able to create a report that would show this.

                1 vote
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • total production amount at the top of referral by patient report

                  It would be helpful to have a total of production generated at the top of the report for patients referral by other patients. The report has totals by each patient but not grand total at end of report. There is a total at the top of the report for referred by doctor/other report.
                  Thank you for considering!

                  1 vote
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Access Production/collection by individual dentist while restricting info from other dentists

                    Associate dentists should be able to check their daily production/collections without being able to check the other dentists in the office as well. Right now, giving password rights to reporting of production/collection to an associate gives him access to all production/collection numbers for the entire office and all providers. That has been an issue with complaints to me, the owner dentist, by associates who wonder why production numbers are higher for one as compared to the other. Right now, we are having to have front staff print up documents. I was asked by one dentist on how to check on…

                    1 vote
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Scheduled Production Increased by......

                      It would be nice to have a feature that would allow us to see how much production was added to the appointment book for this month. Example: As of morning huddle we have $150,000 on schedule for remaining month. I would like to compare what is on schedule for the remaining month at every morning meeting and see how much was added to the schedule for that business day. You would also have to take into consideration the production completed for the day as well.

                      1 vote
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                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • balance report

                        a patient balance report that shows pt balance (after Ins has paid) not a combined report

                        3 votes
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Run a report by client service date range

                          I wish to analyze patients by service date ranges i.e. zero to 13 months service or schedule date are current. 13 - 25 months may need to be re-ignited. Clients over 25 months with nothing scheduled or not seen need to be analyzed and perhaps flagged as inactive . I wish to run summary, so I better understand the health of my patient data base and then detailed, so I can take appropriate action

                          1 vote
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Practice Statistics Report-

                            On the practice statistics report add Periodontal Maintenance (D4910) to the continuing care statistics. Currently it only has Prophy (D1110) continuing care statistics. We are a periodontal practice the majority of our continuing care is Periodontal Maintenance.

                            1 vote
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Report by procedure code where output includes patient age.

                              I would like to be able to run a report by procedure code in which the report output includes patient age.

                              3 votes
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                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • I wanted to run a report of patients who either do not have an address entered, or a patient with no transactions. Sometimes the front desk

                                I wanted to run a report of patients who either do not have an address entered, or a patient with no transactions. Sometimes the front desk will enter a new patient with minimal information and if the patient no shows, the person is taking up space in my system and I want to delete them. Thank you!

                                1 vote
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • Procedures NOT attached to Insurance Report

                                  We are an office that bills to HMO plans. A lot of the codes are billed out as "ZERO" due to contracted fees, however, we still have to send in a claim to the insurance for an office visit co-pay reimbursement. The report doesn't show the open claims for ZERO dollars. Would be very helpful if this would be corrected.

                                  1 vote
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Provider time scheduled report

                                    Be able to run a report for how many hours a provider was scheduled in a week/month/year

                                    1 vote
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                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • New, more detailed, production report

                                      Would like to see a production report that takes into account adjustments taken for preferred provider discounts, other adjustment AND lab costs for any and all patients during a given period. The purpose of this report is that some providers are paid on production, after discounting for adjustments AND lab costs.

                                      1 vote
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • reports

                                        There needs to be a way to pull a report that can tell you what new patients have paid since they began as a patient. It's impossible for us to see where are marketing has a good return if we can not pull reports like this.

                                        1 vote
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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