Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Include batched claims that were never sent in the Insurance claims to process report

    Include batched claims that were never sent in the Insurance claims to process report

    136 votes
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      6 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Insurance claims batched

      be able to run a report to see insurance claims batched but have not been sent. so that you can re create them to send to the insurance company, instead of having to run the insurance aging report.

      107 votes
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        10 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • END of DAY !!- OMG- worst!! break down!- Total insurance cks and pt checks!! same w/CC's grand total!!!

        mc/visa 15.00
        discover 10.00 total 25.00

        cash 10.00
        ins ck 150.00
        pt cks 100.00 total 160.00 ( I will upload late an example)

        4 votes
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          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • report showing fee's

          would love to be able to print out one report showing old fee's with new fee's & the difference between the two?

          1 vote
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            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Track when Statements last ran/printed

            Keep record of when Statements were ran/printed for those instances were it needs to be "proved" this task was completed.

            1 vote
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              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Tracking unsent claims

              Could you please add a report to track when claims are batched but not sent?

              1 vote
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                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Make a feature to where you can search a code and see what all patients have had that done in the current year

                Make a report that will show you a certain dental code and what patients have had it done in the last 12 months.

                1 vote
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                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • Please make a report availabe for NUMBER OF PATIENTS SEEN IN A CERTAIN TIME PERIOD.

                  Need a report for number of pt visits within a certain time period.
                  In my case from July 1, 2017 to Sept 1, 2018.

                  2 votes
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                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • We need to have a report to calculate # of returning patients from active or inactive to active status.

                    We need a report to calculate # of returning patients from archive or inactive status to active status.

                    6 votes
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                      1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Referral List Tracking Productions + Collections

                      There should be a way to generate a list that allows you to track patients that have come through a specific referral, similar to the New Patient List, but you are able to select referral, and see the production and collections.

                      6 votes
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                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • Collections by insureds vs. non-insureds

                        It would be helpful to know what our insureds vs. our non-insureds are spending out of pocket. ADA suggests analyzing this before determining if a Membership Club Plan is a good idea for an office.

                        1 vote
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                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • reports

                          It would be beneficial if Dentrix had a way to generate a report that provided the collection amount per procedure code. When generating the production analysis, it provides only the method of payment i.e. cash, check, insurance payment, etc. It would be helpful to know how much of your overall collection was allocated to each specific procedure code. Thank you!

                          4 votes
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                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • production summary by code

                            It would be helpful to be able to run a list of production/collection summary by code that would list out each patient/date/provider for that code. I would like to be able to run a report to see how much each provider did, for example, I check D0120 monthly to see how much is generated by each provider but the report option only shows me total number of that code and total $ amount. Which is completely unhelpful when trying to accurately calculate bonuses. In addition, it would be helpful to have the day sheet be able to be sorted by…

                            4 votes
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                              0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Practice Advisor production should not include the # of days the doctor is out of the office

                              The practice advisor productions numbers is not going to be accurate for practices whose providers choose to take a days off while the practice is open.

                              6 votes
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                                0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Omit rejected treatment from reports and route slips.

                                It would be nice if rejected treatment plan options were omitted from reports and route slips. It is time consuming to have to check every patients chart to see if they are rejected. It is also embarrassing to call a patient who has already informed the office that they don't want to continue treatment.

                                1 vote
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                                  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • Customized Reporting

                                  Since so much of our specific data is input into Dentrix it would be extremely helpful to be able to request the customization of reports. To include filters.

                                  It would also be beneficial (since this is not available, or in conjunction) to be able to export to excel in efforts of sorting information.

                                  23 votes
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                                    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Scheduled Production by user.

                                    Please add a feature that will allow us to run a report that shows appointments and production scheduled by a specific team member.

                                    With the option to select a date range. Example: Between 08/01 and 08/31 "So & So" scheduled a total of XYZ in production, & XYZ amount of appointments.

                                    7 votes
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                                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Ability to print Production & Provider Adj by Insurance Company so participation can ve evaluated.

                                      In this ever-changing environment of insurance participation, it is imperative to be able to view production and provider discount/adjustments by insurance company to be able to evaluate participation worthiness etc for any particular plan.

                                      3 votes
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                                        0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • It would be beneficial to Enterprise to have Practice Advisor Report like G8 does.

                                        It would be beneficial to Enterprise to have Practice Advisor Report like G8 does.

                                        1 vote
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                                          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add clickability from reports.

                                          It would be nice to bring up a report and be able to click directly from the report to the insurance or patient. Currently having to print reports and type in individuals names etc. Being able to directly get there and also to go back and forth between pages would make things easier and more efficient

                                          1 vote
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                                            0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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