Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Cross over tool for appointment book

    it would be nice to have a tool to mark on the appointment book for cross over patients. going from one room to another.

    82 votes
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      1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    • Tracking cancelled/deleted appointments

      Other than the "history" option in the appointment view, there should be a way (in the family file?) to track scheduling/rescheduling of appointments, including deleted appointments and also a possible "reason for cancel" as well. We had a minor come in the office, but mom cancelled the appointment. The appointment was deleted instead of broken so there was no way of tracking anything. The mother claimed she did not cancel this appointment and there was no way (to our knowledge) of resolving this. This also comes in handy for patients who have a long history of cancelling/rescheduling/no-showing. This would be…

      449 votes
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        15 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      • Next Visit appointment

        When setting any appointment complete there should be a pop up asking if you would like to re-appoint the patient. Similar to continuing care appointments. That way it eliminates a few steps in a busy front desk setting. Thank you

        15 votes
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          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
        • Unscheduled List

          There is no way to tell who has been contacted on the Unscheduled List, because of this, it's taking a lot of time to go through each appointment and read the notes so we are not calling a patient every day.

          213 votes
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            7 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
          • Why can't you use words instead of silly icons. Do you have any idea how many different icons there are? Why do I have to learn a differen

            Why can't you use words instead of silly icons. Since there is no universal icon alphabet, one must guess what these symbols mean. This is not very productive. Words work better.

            If you think this is a bad idea, try to ask your boss for a raise using only icons.

            1 vote
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              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • When adding a new Op there should be a way to move the patients from one op to the another without having to manually move them.

              When adding a new Op there should be a way to move the patients from one op to the another without having to manually move them. Patients in OP 01 would move to OP02 without having to click and drag them.

              1 vote
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                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
              • Be able to print more than 1 appointment with the Dymo Label in Quick Labels

                It would be super if we can print multiple appointments. Right now, we can only print the most current appointment. Also, the DAY OF THE WEEK would be helpful as well....I've seen that suggestion already and the day of the week would be super!!!!

                7 votes
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                  1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                • Moving multiple appointments at one time

                  Move one column of patients in an operatory to another operatory without having to move individually. This would be a great time saver.

                  1 vote
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                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  • APPOINTMENT HISTORY

                    I was just on tech support running utilities with Dentrix for the last hour because the date in the appointment history is the "modify date" rather than the date of the appointment. So, Trevor, all these people putting in this enhancement request are correct. It is not working correctly! I was told by tech support that it has been this way since G6.4 which is NOT true.

                    3 votes
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                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • Shorten appointment time automatically

                      It would be great if appointment book gave a choice to automatically shorten the time of an appointment moved from the pin board or the unscheduled list. The best way to do this is to have a new option after the first responses "Schedule Appointment". Then replace the option "Operatory is already scheduled for requested time!" (Selection “OK”) have a selection option that asks “Operatory is already scheduled for requested time. Automatically shorten appointment to available time?” “Yes/NO”. OR “Shorten appointment to available time?” (Shorter version) This could save so much time. We wouldn't have to go in adjust the…

                      11 votes
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                        2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • Flip tabs

                        It would be extremely helpful to have more than 4 flip tabs available!

                        11 votes
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                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                        • It would helpful to be able to change the color of a portion of an appointment in the appointment book for additional provider.

                          It would helpful to be able to change the color of a portion of an appointment in the appointment book for additional provider. For example: The first 5 units of the hygiene appointment is that providers color, the last unit is the patients doctors provider color. Makes it easy to see on the schedule what doctor is doing a hygiene check when working with multiple doctors.

                          10 votes
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                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                          • Daily Huddle Report family without appointment

                            It seems that this reports shows an X in this column if there is any family, including the patient, who do not have an appointment in the future not including the day of the report. So for example, if 2/3 of the patients coming in tomorrow are coming for hygiene and we typically only book their next appointment after their current appointment, then assuming these hygiene patients have no other appointments booked, they will all have an X in this column. This is not very useful. We already know that we have to book their next appointment. This report should…

                            6 votes
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                              2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →

                              This is not the designed behavior – The “X” should only display if the patient/family member has no appointments either today or in the future – I have confirmed this on our end. I believe our support team still has intentions to reach out to you to discuss this. I have asked that they report this to the development team when they do, so that this can be properly documented.

                              I apologize for any inconvenience you may have experienced.

                              Thank you for taking the time to submit this idea, due to the nature of the issue – I will be marking this as “Closed” to refund your votes.

                            • Being able to put provider names at the top of the columns on the appointment book.

                              There should be a way to put individual provider names at the top of the appointment book.

                              20 votes
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                                1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                              • 12 votes
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                                  2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add email and cell on route slips

                                  Add patient email and cell to route slips!

                                  12 votes
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                                    2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                  • appointment book view should accomodate more than 20 operatories

                                    Our office has 26 operatories. The appointment book view should allow me to "see" then all at once. with my double 24" monitors it could be spread out to be very functional.

                                    7 votes
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                                      1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • practice setup

                                      It is very NOT user friendly to setup the hours for the practice in the appointment book. we have 3 docs and 4 hyg everyday with different schedules. any time we deviate from the "templated" schedule we have made, we have to go into each op to change the hours. would be much easier if we could change multiple ops schedules at the same time (like using control button to highlight op 3, op 4, op 5 all together). i've seen this on other PM systems so i know it CAN be done. just waiting to see if dentrix will…

                                      16 votes
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                                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                      • You should be able to navigate through the schedule with an appointment open

                                        With an appointment open, it is not possible to navigate through the schedule. At times, this presents an unnecessary inconvenience.

                                        1 vote
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                                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Appointment Book Purge Option at EOM

                                          Please eliminate the option to purge old dentrix appointments. This happened to us in error and now we have lost very important info. Apparently this can be done by mistake if a box is checked off while closing a month. this seems like a very dangerous option to have.

                                          6 votes
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                                            1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
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