Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

If your idea is related to a legal requirement such as a new prescription or claim form (or changes to an existing form), please be sure to provide a link to a website that provides documentation regarding the changes, or attach the documentation to the idea directly (please do not attach any documents, screen shots, or other files that contain patient-specific, HIPAA-protected information).

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  1. Birthdate in new appointment window

    its is very important to get birthdate for a pt when new appt is made, i am surprised that this is not advised before , nor the requirements team or testing team has pointed or its in the list. whatever that feature is very important

    61 votes
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      2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      Trevor Terry responded

      Thanks for the information, I’ll re-open the idea and ensure it’s documented.

    • Entering STAFF ID should be mandatory and the system should NOT just use who last made appt.

      At this time when using pinboard - the computer leaves the original ID in Staff ID. When changing or making new appt - this should go blank and always require the person making the appt add their ID. The history is an important feature but this is important. IE I don't make appt anymore yet my ID is still connected to the new appt made using the pinboard.

      138 votes
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        2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
        Trevor Terry responded

        Thank you for reaching out to me, I’ll ensure that our development team is aware of this request.

      • Completing appointment without Clinical Note

        We should NOT be able to "gray out" or complete the appointment on Appointment Book View if 1) insurance has not been batched for the day and 2) if No clinical note was signed.

        25 votes
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          3 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
        • 8 votes
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            2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
          • Patient self check-in

            A check in system so that patients can check themselves in when they walk into your practice. For example: We would have a touch screen monitor that has the list of patients (First name, Last initial only) for that hour and the patient would click their name and verify they are checking in by entering their date of birth. This would automatically mark them "here" on the appointment book.

            9 votes
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              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • Cross over tool for appointment book

              it would be nice to have a tool to mark on the appointment book for cross over patients. going from one room to another.

              149 votes
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                6 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
              • APPOINTMENT STATUS CHANGE WHEN RESCHEDULED

                APPOINTMENT STATUS CHANGED BACK TO NONE WHEN RESCHEDULED -- ALSO FOR APPOINTMENTS TO BE ABLE TO BE CHANGED TO CONFIRMED THROUGH THE AUTO-CONFIRMATION WHEN IT'S ON THE LMM STATUS =)

                8 votes
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                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                • Appointment Length

                  Create custom appointment times per Doctor. For example one Dr likes 60 minutes for simple extraction, the other prefers 90 minutes.

                  1 vote
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                    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  • Moving multiple appointments at one time

                    Move one column of patients in an operatory to another operatory without having to move individually. This would be a great time saver.

                    32 votes
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                      2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • Set up differing Op Schedules

                      I have a hygienist who starts at 6am one day a week. I have to go in and manually change her schedule for every week into eternity. This should be customizable. The Practice Schedule won't let me set up an earlier start time for only one op only one day week. The operatory setup won't let me have an earlier setup than the Practice Schedule; it overrides it. This is ridiculous. We can't be the only office with this issue.

                      1 vote
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                        1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • Create clinical note when do Rx or post procedure to ledger

                        It would be helpful if when you "write" a prescription it automatically makes a clinical note. Also when you set an appointment complete & it posts to the ledger it would be great if it also created a clinical note.

                        4 votes
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                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                        • Patient Ready Pop-Up

                          Instead of an appointment just turning green, have a way to alert the docs or hygiene (who may not be on the appointment book screen) that they're next patient is ready. This is utilized in offices other than dentistry and works very well at keeping providers running on time.

                          6 votes
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                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                          • A patient history button

                            I think it would be handy to be a button with all the others on the toolbar that would allow us to see a patient's individual history quickly. We could click the button and it would bring up a window that showed basically a snapshot of their last services and when they were done. Similar to what is available through EagleSoft.

                            3 votes
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                              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                            • ASAP List

                              With the update that happened; we can longer see our whole list of patients on the ASAP list. We now have to modify it each time to see the complete list and/or go day by day. It would be nice to just select ASAP and see every patient that is on the ASAP List and in categorized would be helpful. Patients who want any day anytime, to patients who only want mornings, afternoons, 4pm's, 9am's, etc... & listing them in order. Example: When the first patient gets put in the ASAP for only afternoons and another patient the following day…

                              1 vote
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                                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                              • color code appointment notes

                                When clicking on the appointment, there is a notes section at the bottom.
                                Please allow the option to color coordinate the notes! If this was an option, then staff could easily glance at the notes to see which notes are most relevant to them ---- thanks!

                                ie: We could use red for urgent changes
                                We could use green for dental assistant notes
                                Purple for front office notes specific about insurance, etc!

                                Thanks.

                                6 votes
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                                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow appointment book views to be copied from one computer to another

                                  Allow appointment book views to be copied from one computer to another

                                  1 vote
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                                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                  • BUG in Dentrix Appointment List

                                    In the new "Dentrix Appointment List" module, it shows unscheduled appointments even for Inactive patients. This could result in a staff member calling a patient who has switched offices.

                                    By default, inactive patients should not be shown.

                                    9 votes
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                                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • We though it would be nice when saving pt pics if they would stack instead of replacing old photo's.

                                      We have a lot of family's in our practice and it would be great to be able to take pt pics as the children grow and look back at previous pics.

                                      1 vote
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                                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I would like to see the severity of the treatment plan case to show up on the treatment plan button in the appointment book.

                                        When we set a treatment case in chart as priority, it does not show up that way in the appointment book treatment plan button. It would be nice to have the severity of the cases marked, so FD doesn't have to go into chart and look at treatment case or read clinical notes.

                                        1 vote
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                                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Color by Appt Type NOT just provider

                                          I would like to be able to see my appointment book by the productions that is happening that day....SO to be able to color code the appointment by Appointment Type would be beneficial ....For our office Providers can be seen by the op's they are scheduled in.... So to color code by provider doesn't help us...BUT appointment TYPE would be amazing...at least to have the option of type...Please don't tell me to use perfect day...because that doesn't help what we are looking for...I did that

                                          3 votes
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                                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
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