Enhancement Requests

Do you have an idea for a new feature in Dentrix?

Welcome to MyVoice, the feedback site where you can enter, vote on, and view the status of requests from customers like you, to improve and enhance the Dentrix software.

We want to hear from you!

You may search for an idea using the field below, or enter your own idea if nobody else has made the same suggestion. To vote on an idea, simply click the “vote” button that is shown beneath the vote tally for each suggestion.

If you submit your own idea, please try to explain why this feature would help your office, so that other users (and our development team) can better understand why the feature is important to you.

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  1. Check for patient duplicates before adding new patient

    When you fill out the "Enter New Patient Information" fields and press "OK", it would be nice for Dentrix to check the fields with existing patient information in the database. If it finds a duplicate, or even 75-80% similar, it will ASK if we are sure we want to create that new patient, just in case the new patient is an existing patient's son that has the same name and address. This will prevent adding any duplicate patients and would make life A LOT easier. Thank you!

    164 votes
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      2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
    • changing the status of an appointment when rescheduled

      The appointment book should automatically change the status of the appointment to "none" when moved to the pinboard. This would prevent any mistakes from thinking an appointment is confirmed when in reality, someone just forgot to change the status when it was rescheduled.

      59 votes
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        3 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
      • Birthdate in new appointment window

        its is very important to get birthdate for a pt when new appt is made, i am surprised that this is not advised before , nor the requirements team or testing team has pointed or its in the list. whatever that feature is very important

        173 votes
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          3 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
          Trevor Terry responded

          Thanks for the information, I’ll re-open the idea and ensure it’s documented.

        • Completing appointment without Clinical Note

          We should NOT be able to "gray out" or complete the appointment on Appointment Book View if 1) insurance has not been batched for the day and 2) if No clinical note was signed.

          100 votes
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            8 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
          • 24 votes
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              3 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
            • The ASAP list needs another column at the end that has a place for comments as to what the desired time is for the requested appointmen time

              There is space at the end of the column to put comments on the asap list as to what the patients requested time or days would be preferred.
              The only way to know their request is to open the scheduled appointment and put comments on the bottom, which is way more time consuming.

              26 votes
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                1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
              • Entering STAFF ID should be mandatory and the system should NOT just use who last made appt.

                At this time when using pinboard - the computer leaves the original ID in Staff ID. When changing or making new appt - this should go blank and always require the person making the appt add their ID. The history is an important feature but this is important. IE I don't make appt anymore yet my ID is still connected to the new appt made using the pinboard.

                207 votes
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                  7 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  Trevor Terry responded

                  Thank you for reaching out to me, I’ll ensure that our development team is aware of this request.

                • Change schedule effective a future date (example: 1/1/2019)

                  It would be helpful if you could change a practice schedule effective a future date with out changing the current schedule. For example, we have a dentist retiring at the end of the year so I want to change the schedule effective 1/1/2019. As it is, I have to change EACH DAY manually since I want the schedule to remain the way it is through the end of December and we schedule at least 6 months in advance.

                  9 votes
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                    2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                  • Could you please allow notes to be added to an unscheduled appointment so it can be documented when we have tried to reschedule the appt?

                    Could you please allow notes to be added to an unscheduled appointment so we can document when we have tried to call the pt or if they state they are going to call back, etc.

                    13 votes
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                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                    • How can I prevent clinical staff from moving appointments

                      There is no way to prevent clinical staff from not changing appointments. Currently if I uncheck the Appointment Edit box, they cannot open the appointment!!

                      This is very very very painful for us. We are a 40 people office and I need clinical staff to not move the appointments....PLEASE HELP ASAP!!

                      5 votes
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                        1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                      • Texting

                        There should be a way to text a patient directly from the appointment view rather than having to click 5 different things prior to being able to text them. You can use the phone directly from the appointment book view, texting with a right click would be a great feature

                        7 votes
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                          0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                        • Duplicate Appointments

                          It would be great if Dentrix could alert the scheduling staff if an appointment has already been made for a specific treatment plan so duplicate appointments aren't made. This would be helpful in both Hygiene scheduling and in the doctors chair.

                          9 votes
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                            2 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                          • allow more than 12 blocks

                            allow to have more than 12 blocks in a day.

                            8 votes
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                              0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                            • Staff Production Report or Scheduled Appointments Report

                              I would like to see a report or list of appointments scheduled showing the users. It could be a type of production report.

                              Thank you.

                              3 votes
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                                0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                              • How to tell when pt's change their personal inforamation with a date stamp

                                It would be helpful to have a way like in the journal when a patient changes their personal informaiton such as address, name change, etc.

                                1 vote
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                                  0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                • sorting initial reasons without changing the definitions

                                  Enable Custom Arrangement for Initial Reasons

                                  1 vote
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                                    0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Time Blocks should have a date range so they can be changed more efficiently.

                                    We should be able to set up a date range for time blocks so that adding new providers to existing schedules can be done for the future.

                                    4 votes
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                                      0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Locking notes entered in the appointment notes.

                                      Locking the notes entered by each employee so others are unable to go in and edit a note without anyone knowing.

                                      4 votes
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                                        0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Appointment Length

                                        Create custom appointment times per Doctor. For example one Dr likes 60 minutes for simple extraction, the other prefers 90 minutes.

                                        13 votes
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                                          1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Unscheduled List

                                          Have the unscheduled list load with the most current date on top instead of on the bottom. I don't want to purge the old appointments as I'm still working them, but I know I will get much faster results if I call the most the appointments that most recently became unscheduled!

                                          4 votes
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                                            0 comments  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
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